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Benchmarking the BC Profession

Benchmarking the BC Profession. Evaluating the Budgets, Reporting Structure, Personnel & Compensation. Presented by: Cheyene Haase of BC Management, Inc. Introduction to BC Management, Inc. Founded in March 2000. Headquartered in Irvine, CA.

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Benchmarking the BC Profession

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  1. Benchmarking the BC Profession Evaluating the Budgets, Reporting Structure, Personnel & Compensation Presented by: Cheyene Haase of BC Management, Inc.

  2. Introduction to BC Management, Inc. • Founded in March 2000. • Headquartered in Irvine, CA. • An executive search firm exclusively placing business continuity, disaster recovery, information security and emergency management professionals internationally. • Confidential assistance in personnel placing. • Free e-Newsletter detailing Top Talent & Current Job Openings. • Annual BC/DR salary and BC program review. • Benchmarking individual companies on salary and BC program review.

  3. Topics of Presentation • Evolution of the Business Continuity Field. • Progression to Today’s BC Professional. • Profiling Today’s Business Continuity Professional. • Progression BC Program Planning. • Budgetary Issues. • Evaluating Personnel. • Where Should the BC Program Report? • Evaluating Compensation – National and Local.

  4. The Evolving Business Continuity Field • Contingency planning has become an enterprise focus integrating business and technology under one umbrella. • Evaluating where BCP reports to within an organization. • Blending and integrating business continuity with information security, risk management or emergency management. • Changing regulations to abide by. • Global awareness is becoming a top focus.

  5. Technology Driven 1970’s – 1998 • “Disaster Recovery” • Data Processing/ Data Center focus • Majority of careers not exclusively focused on DR • Technology leads to a DR career Business Driven 1998 – Present • ”Contingency Planning” • Risk Management focus • Exclusively focused on BC (BC Analyst – BC Global Manager) • Many paths lead to a BC career Progression of BC Careers over Time

  6. Profiling Current BC Professionals • 27% of BCP Personnel are Planners, Coordinators, Administrators, 30% are Managers, AVPs and Project Managers, 13% are VP/Directors, 4% are Global Managers and 2% Chief Officers. • 37% BC, 20% DR & 5% each Crisis Mgmt, Emergency Mgmt, & Project Mgmt. • 25% in Financial industry, 15% Consulting, 8% Insurance. • 35% - 21-30 yrs Working Experience. • 45% - 4-10 yrs Field Experience. • 66% - IT Expertise of 5-8 • (scale of 1-10 with 10 being the highest)

  7. 2005 BC Program 1% - No BCP Plan 9% - Currently Developing BC Plans 10% - IT (DR) Plans Only 38% - Select Departments Only 40% Full Corporate-wide BCP Program 2006 BC Program 5% - No BCP Plan 11% - Off-site DR Only 21% - Assessing BC and/or DR Planning 29% - Conducting BIA & Risk Assessments 41% - Currently Developing BC Plans 21% - IT (DR) Plans Only 43% - Select Departments Only 40% Full Corporate-wide BCP Program Progression in BC Program Planning

  8. 2005 BCP Budget 20% - Under $250K 15% - $250-$500K 16% - $500K-$1M 20% - $1-$5M 6% - $5-$10M 4% - $10-$50M 2% - Over $50M 2006 BCP Budget 16% - Under $100K 17% - $100-$250K 15% - $250-$500K 18% - $500K-$1M 20% - $1-$5M 7% - $5-$10M 5% - $10-$50M 2% - Over $50M Evaluating the BCP Budget

  9. 2005 Budget Change 47% - No Change in BCP Budget 43% - Increase in BCP Budget 10% - Decrease in BCP Budget 2006 Budget Change 45% - No Change in BCP Budget 35% - Increase in BCP Budget 6% - Decrease in BCP Budget 14% - Not Sure Change in BCP Budget?

  10. Where Should the BC Program Report? • Culture Assessment. • What does your company value? • What may be beneficial to one company may not be beneficial for your company? • Breakdown – Where does BC report according to BC Management’s Annual Survey Review?

  11. 26.1% - Corporate 16% - Risk Management 9.6% - Information Security 30.5% - Information Technology 2.5% - Strategic Planning 5.3% - Facilities Management 0.8% - Physical Security 1.2% - Audit/ Compliance 1.2% - Finance 2.2% - Operations 1.1% - Individual Departments 0.5% - Legal 0.5% - HR 2.5% - Other 2005 BCP Reporting

  12. 7% - Corporate 10% BC/DR Office 10% - Risk Management 10% - Information Security 34% - Information Technology 1% - Strategic Planning 3% - Facilities Management 2% - Physical Security 1% - Audit/ Compliance 4% - Finance 7% - Operations 3% - Individual Departments 1% - Legal Counsel 1% - HR 2% - Assurance 4% - Other 2006 BCP Reporting

  13. Increasing BCP Personnel

  14. Evaluating Compensation What is the value of a BC Professional? $ Years of Field Experience $ Job Title $ Certification $ Degreed $ IT Expertise $ Project Management $ Leadership Capabilities $ Staff Management $ Intangible Skills – Soft Skills, Strategic Planning

  15. National Compensation Review

  16. Local Compensation Review

  17. Profiling of Local Respondents • 59 Respondents in southern CA (49 full-time employees & 10 independent contractors) • 5.3% of total survey respondents (1,102 Permanently Full-time employed respondents from the United States.) • Breakout of industry respondents: 21 - Financial/ Banking 7 - Professional Consulting 4 - Manufacturing 3 - Biotechnology, Government, Healthcare, 2 - Entertainment, Insurance, Mortgage & Utilities 1 – Brokerage/ Investment, Computer Software, Internet, IT Services, Logistics, Non-Profit, Retail, Telecommunications, Transportation & Other

  18. Profiling of Local Respondents • 1 – Entry-level/ Analyst • 16 – Planner/ Coordinator/ Administrator • 18 – Manager/ AVP/ Project Manager • 5 – VP/ Director • 1 – Global Manager • 10 – Independent Contractors • 3 – Other • 5 – Professional Services • 4 – Sr. Consultant • 1 – Sr. Manager/ Director

  19. Profiling of Local Respondents • 40% Business Continuity • 23% Disaster Recovery • 8% Emergency Management • 6% Project Management • 4% Information Technology • 3% Audit, Compliance & Crisis Management • 2% Health & Safety & Information Security • 1% Change Management, Facilities, High Availability, Physical Security, Records Management, Risk Management & Other

  20. Profiling of Local Respondents • Average of 7-10 years field (BC/DR) experience. • Average of 26-30 years work experience. • Average travel is less than 25%. • Majority are degreed professionals • 3 – HS, 12 – AD, 26 - Bachelor, 14 – Master, 4 - Doctorate • Average IT expertise rating of 4.7 (scale of 1-10 with 10 being the highest). • 11 respondents changed jobs in 2005.

  21. Profiling of Local Respondents • 68% of respondents are certified (62% of those certified are CBCP certified) • Number of Certifications • 21 – 1 Certification • 10 – 2 Certifications • 4 – 3 Certifications • 3 – 4 Certifications • 1 – 5 Certifications • 1 – 6 Certifications

  22. Profiling of Local Respondents • Breakout of certifications • 25 – CBCP • 7 – CERT • 5 – ABCP • 4 – NIMS & PMP • 3 – CRP, CEM & CISSP • 2 – LDRPS & CPA • 1 – CHMM, CISA, CISM, CIA, CCSA, ACP & Six Sigma - Green • 6 respondents attributed a salary increase to receiving their certification. • Average increase in salary - $4,250 • Maximum increase in salary - $10,000 • Minimum increase in salary - $1,000

  23. BCP Salaries Increased Locally

  24. Bonus Payout Locally in 2004 • 33 respondents received bonuses both in 2004 and 2005. • The breakout for those who received bonuses.

  25. Profiling for Local BCP Planners/ Coordinators/ Administrators • 16 Local Respondents (9 – Financial, 2 – Mortgage & 1- Brokerage/ Investment, Manufacturing, Internet, Government & Healthcare) • 36% Business Continuity • 20% Disaster Recovery • 8% Project Management • 7% Emergency Management • 5% Compliance • 4% Crisis Management • 3% Health & Safety & Other • 2% Audit, Change Management, Facilities, High Availability, Information Technology, Risk Management • 1% Physical Security & Records Management

  26. Profiling for Local BCP Planners/ Coordinators/ Administrators • Average of 7-10 years field (BC/DR) experience. • Average of 21-25 years work experience. • Previous career: 6-Other, 4-IT, 1-Health & Safety, Emergency Mgmt, Project Mgmt, Information Security, Facilities & Government (other). • Less than 25% average travel. • 2 - High School, 3 - Associate, 9 - Bachelor, 1 -Master & 1 - Doctorate. • Average IT expertise rating of 4.2 (scale of 1-10 with 10 being the highest). • 2 respondents changed Jobs in 2005.

  27. BCP Salaries Increased for Planners/ Coordinators/ Administrators

  28. Bonus Payout for Planners/ Coordinators/ Administrators • 8 Respondents received bonuses in 2004 while 9 respondents received bonuses in 2005.

  29. Profiling for Local BCP Managers/ AVPs/ Project Managers • 18 Local Respondents (6 – Financial, 2 – Manufacturing, Insurance & Biotechnology & 1 – Entertainment, Healthcare, Telecommunications, Logistics, Utilities & Other) • 45% Business Continuity • 23% Disaster Recovery • 7% Information Security • 6% Emergency Management • 4% Compliance • 3% Crisis Management & Project Management • 2% Facilities, Health & Safety & Risk Management • 1% Audit & Records Management

  30. Profiling for Local BCP Managers/ AVPs/ Project Managers • Average of 7 - 10 years field (BC/DR) experience. • Average of 21 - 25 years work experience. • Previous career: 5-IT, 3-Health & Safety, 2-Business Analyst, Project Management & Other & 1-Audit, Information Security, Physical Security & Military. • Less than 25% average travel. • 1 – High School, 4 – Associate, 7 – Bachelor & 6 – Master degree. • Average IT expertise rating of 5 (scale of 1-10 with 10 being the highest). • 6 respondents changed Jobs in 2005.

  31. BCP Salaries Increased for Managers/ AVPs/ Project Managers

  32. Bonus Payout for Managers/ AVPs/ Project Managers • 14 Respondents received bonuses in both 2004 and 2005.

  33. Profiling for Local BCP VPs/ Directors • 5 Local Respondents (3 – Financial, 1 – Entertainment & Retail) • 44% Business Continuity • 28% Disaster Recovery • 20% Audit • 6% Physical Security • 2% Crisis Management

  34. Profiling for Local BCP VPs/ Directors • Average of 11 - 15 years field (BC/DR) experience. • Average of 31 - 35 years work experience. • Previous career: 2-Project Management & 1-Information Technology, Health & Safety & Other. • Less than 25% average travel. • 2-Associate, 2-Bachelor & 1-Master • Average IT expertise rating of 5 (scale of 1-10 with 10 being the highest). • 1 respondent changed Jobs in 2005.

  35. BCP Salaries Increased for VPs/ Directors

  36. Bonus Payout for VPs/ Directors • All Respondents received bonuses both in 2004 and in 2005.

  37. Questions? BC Management, Inc. Phone: (888) 250-7001 Website: www.bcmanagement.com

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