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Welcome To Shining Stars 2010. Change. SWITCH How to Change Things When Change is Hard Chip Heath and Dan Heath Dean Fixen National Implementation Research Institute. 3 Surprises About Change. 3 Surprises About Change. People problems may really be situation problems
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Welcome To Shining Stars 2010
SWITCH How to Change Things When Change is Hard Chip Heath and Dan Heath Dean Fixen National Implementation Research Institute
3 Surprises About Change 3 Surprises About Change • People problems may really be situation problems • Laziness may be exhaustion • Resistance may be lack of clarity
3 Surprises About Change 3 Surprises About Change
How Do We Change? Head – Rider Heart – Elephant Hands – Path/Destination
The Rider Strengths Long-term planning, direction Weaknesses Overly analytical, indecisive
The Elephant Strengths Energy, drive, instinctive, love, compassion, sympathy, loyalty, gets things done Weaknesses Lazy, skittish, short-term payoff, does not respond to the Rider.
Direct the Rider • Follow the bright spots • Script the critical moves (Implementation) • Point to the destination
Direct the Rider
Motivate the Elephant • Find the feeling • Shrink the change • Grow your people
Shape the Path • Tweak the environment • (Implementation) • Build habits • (Implementation) • Rally the herd
Shape the • Path
Implementation • Science “TO” Service Science Implementation Services Research DO NOW Data What About This Step
Implementation In theory there is no difference between theory and practice. In practice there is. Albert Einstein
Implementation Wexelblat GOOD FAST CHEAP
What Works! Effective Intervention Practices + Effective Implementation Practices _______________________________ GOOD OUTCOMES
Implementation Research: A Synthesis of the Literature Fixen, D.L., Naoom, S.F., Blase, K.A., Friedman, R. M. and Wallace, F. (2005). http://www.fpg.unc.ecu/~nirn/resources.deatil.cfm?resourceID=31
SMALL CHANGE Keep self-contained classes at the same or lower number this coming year. Serve more children where they presently are in the comminity – home, child care, community preschools
Accidents happen when things go wrong, Unintended consequences happen when thinking (and feelings) go wrong. Nonsense at Work James McIntire