Dialogue with local stakeholders in Häädemeeste

1. Dialogue with local stakeholders in Häädemeeste Karin Rosin 27.06.02

2. Targeting • 3 groups of local stakeholders: • lorry drivers • employees and their close persons • people living in Häädemeeste commune • Different approach for them

3. Arrangement • anonymous questionnaires • questionnaires for lorry drivers through delivery administrator • questionnaires for local people through different important commune institutions ( local government house, kinder-garten, gymnasium, store ) • short introduction in local newspaper • prize-winning lottery for local commune people

4. Results • most active were local commune people • ( returning per cent 47 ) • most passive were lorry drivers (returning per cent 15 )

5. QUESTIONS questions about factory the biggest problem concerning factory the biggest environmental problem concerning factory what kind of information concerning factory they need their estimation about changes during last years ANSWERS about products, contact numbers, healthfriendly product no such kind of problems dust several proposals situation in factory have changed preferably for better Lorry drivers

6. QUESTIONS if they have enough information about factory what kind of information concerning factory they need the biggest environmental problem concerning factory their estimation about changes during last years their satisfaction about factory situation in their home commune ANSWERS satisfactorily several proposals air pollution, development of factory and places of work according to that situation in factory have changed preferably for better preferably they are satisfied Local people

7. QUESTIONS 3 biggest problems concerning factory the biggest environmental problem concerning factory ( as the parishioner ) their estimation about changes during last years factory impact to surrounding environment ANSWERS several different problems dust in Arumetsa village, the condition of Arumetsa brook situation in factory have changed preferably for better impact for nature, for employment, for social status Employees, their close persons

8. QUESTIONS close persons attitude for working in factory what kind of information concerning factory their families ask what kind of information concerning factory they need how effective is problems solving system of factory ANSWERS positive, supporting about products, about vacancies, about pollution several proposals satisfactory Employees, their close persons

9. QUESTIONS their proposals for solving problems, for changes in factory during next 3 years their satisfaction about factory situation in their home commune their satisfaction about working in factory ANSWERS several proposals they are very satisfied they are very satisfied Employees, their close persons

10. Our conclusions, actions • We looked through alla proposals and problems in our management system meetings • We gave also feedback: • - to lorry drivers in special information day for them organized by our logistic manager • - to employees in general information and internal training meeting • - to local people in local newspaper • in commune enterprise day • in july open day in factory for local • municipal council

11. Our conclusions, actions • we made several decisions to make corrective and preventive actions • responsible persons supplemented their personal action plans • we control the situation of treatment of these topics in our management meetings 1 per month

12. For future • OUR DECISIONS: • to carry through this dialoque also in following years • add some satisfaction guestions for employees questionnaire ( personnel satisfactory ) • to carry through this dialoque in following years also in Aravete premix plant

13. Finally • we called it as enviromental dialoque with local • stakeholders, but the results were very large-scale • good information for sales, marketing, logistic , producing and maintenance management