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TVS LSL – Email Service is moving into a Hosted model from 15 th June 2013.

TVS LSL – Email Service is moving into a Hosted model from 15 th June 2013. What you will get? Or what you like to know?. TVS LSL – Email service from 15 th June 2013. Hosted at “Ctrl+S” Data Centre at Hydrabad Service delivered by Carizen, Chennai Managed by TVS LSL IT Department

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TVS LSL – Email Service is moving into a Hosted model from 15 th June 2013.

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  1. TVS LSL – Email Service is moving into a Hosted model from 15th June 2013. What you will get? Or what you like to know?

  2. TVS LSL – Email servicefrom 15th June 2013 • Hosted at “Ctrl+S” Data Centre at Hydrabad • Service delivered by Carizen, Chennai • Managed by TVS LSL IT Department • Using Rainmail, Open Source Email Server • Away from TVS LSL Main Data Centre hosting all applications (ex: RVW, etc. ) • Fully Internet based communication, access from anywhere in the world

  3. Proposed Setup • Domain name: tvslsl.com • Each user given 500MB Mail boxes • Facilities: Chat, File Server, Messaging (Standard), Webmail with Calendar/Task/Notes • Additional Facilities: Web based Instant Messaging, Audio/Video Conferencing, Whiteboard, Remote Screen sharing

  4. Proposed Setup - Contd • Email client supported • Webmail (any Internet Browser could be used. URL: email.tvslsl.com) • Microsoft Outlook (for any staff who owns a Laptop/ Desktop and has MS Office package) • Mobile Phones with Internet access and has any supported Email apps.

  5. Email (web access) Features • Compose, Spell Check • Address completion (from Address book) • Attachments • Read notification • Signature • Email Filters (Server Side) • Vacation/Auto Response

  6. Email (web access) Features - Contd • Email Forwarding • Password Change • Sender Alias • Calendar / Task / Notes • File Storage • Block Email senders • Block Attachments

  7. Security • Host based Firewall • Hardened OS • Traffic encrypted using SSL • SSL protected using 128 Bit Digital Certificate • Password policies requiring strong password • Temporarily block access if wrong password entered more than certain number of times.

  8. Security - Contd • Detailed Login logs • Firewall logs • Bandwidth logs • Email logs • 99%+ SPAM protection • 100% Virus Protection • Outbound SPAM protection (to identify hacked account passwords)

  9. Privacy • Email data available only to users with access to password • S/MIME encryption for privacy of end user communication

  10. Administration • Web based Console for User Management • Bulk User management • Optional Command line console access

  11. Data Center • Tier 4 DC (Multiple sources of power) • 48 Hour generator backup • Secure and sealed rack space • Air Conditioning with ambient temperature control • Biometric access control • Data Assurance using SAN • 100Mbps LAN connectivity with Multiple ISP providers (Reliance, TATA, BSNL)

  12. SLA • 100% Hosting uptime • 99% SPAM Protection • 100% Virus protection • Zero hour Virus protection • Support – 1 Hour response time • Support – Remote, Chat, Phone, Email, Onsite • Emergency Support – 2 Hour Response time

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