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DOQ-IT Staffing. MassPROJanuary 2005. External Staff. External focused staff Specialized talent to translate
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1. QIO IT Staff Role in DOQ-IT Work Karl Stebbins, MetaStar
Chuck Parker, MassPRO
Tom Jackson, HealthInsight
Stuart Hidalgo, New Mexico MRA
2. DOQ-IT Staffing MassPRO
January 2005
3. External Staff External focused staff
Specialized talent to translate ‘geek’ to non-IT community
Requires clinical and implementation staff that can communicate at a basic user level
Looked for Sales or Consulting background
Focused on hiring Mother Teresa’s versus Rambo’s
4. Internal Staff Matrixed to achieve optimal utilization
Shared talent from internal resources
Resource flexibility to meet short-term tactical goals
Internal talent matrixed to meet team tools requirements
5. Doctor’s Office Quality-Information Technology Pilot in Utah Thomas Jackson
HealthInsight
6. DOQ-IT Goals Recruitment ~150 practices
Assessment – readiness & needs
Vendor selection
EHR implementation assistance
Including workflow adjustments
Submit data to CMS/QNet
Targeted improvement
More workflow adjustments
7. Assessment of Requirements Discussions with Medical Informaticists
Read available literature
Site visits to clinics that had successfully implemented EMRs
Meetings with representatives of healthcare systems
Meetings with representatives of professional associations
8. Possibilities for Adding Value Assistance with project management
Understanding of and support for workflow redesign
Creation of user networks in the community
Assistance in the choice of an EMR
Provision of improvement knowledge to take advantage of the EMR
9. Staffing to Add Value People with existing relationships with clinics
People with knowledge of the use of IT in a clinical setting
People with knowledge of workflow redesign
Strategic partnerships to fill gaps
10. DOQ-IT & IT Staff Integration Stuart Hidalgo
Information Technology Manager
February 25, 2005 Thank you all for being here bright and early. I will do my best to keep you awake although I must say that this talk will not be as up-lifting as the erectial dysfunction presentation that will be following this one later this morning.Thank you all for being here bright and early. I will do my best to keep you awake although I must say that this talk will not be as up-lifting as the erectial dysfunction presentation that will be following this one later this morning.
11. Disclaimer I do not have all the answers.
12. What Will DOQ-IT Look Like? Computers are not the goal. The goal is to use information technology to enable:
Faster access to information
More complete information
Greater ability to share information
More accurate information
Rapid comparisons
Automated information searches
Prompting with alerts, warnings or reminders
13. Approaches NM took IT staff on the DOQ-IT Project
DOQ-IT Project Manager – Hired Marcia Tarasenko
HIT Advisor (Existing staff - Not included in the DOQ-IT model)
IT Advisor (Existing staff)
Web Master (Existing staff)
DBA (Existing staff)
Analyst (Existing staff) (Hired a nurse with Informatics background, including extensive IT system installations) Marcia Tarasenko
(We opted to utilize the existing IT Manager as a key component to the makeup of this team. This gives the team an added person to bring in stakeholders)
(Existing staff brings system assessment knowledge, vendor reviews, and article production)
(Existing staff used to build our own WWW.NMDOQIT.ORG website)
(Existing staff used to create a tracking/contact/stakeholder/vendor database)
(Existing staff used to help with vendor review and assessment tool design)(Hired a nurse with Informatics background, including extensive IT system installations) Marcia Tarasenko
(We opted to utilize the existing IT Manager as a key component to the makeup of this team. This gives the team an added person to bring in stakeholders)
(Existing staff brings system assessment knowledge, vendor reviews, and article production)
(Existing staff used to build our own WWW.NMDOQIT.ORG website)
(Existing staff used to create a tracking/contact/stakeholder/vendor database)
(Existing staff used to help with vendor review and assessment tool design)
14. NMMRA Contacts Stuart Hidalgo
IT Manager
shidalgo@nmqio.sdps.org
(505) 998-9760
Marcia Tarasenko, RN, BSN, MBA/HCM, BC
DOQ-IT Quality Improvement Manager
mtarasenko@nmqio.sdps.org
(505) 998-9735