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Silver Fiddle Construction Case Study

Silver Fiddle Construction Case Study. Presentation By: Stacey R. Cook March 25, 2013. Overview. Silver Fiddle Construction Background The Customers Project Statement/Objective Requirements of the Project Milestones Technical Requirements Limits and Exclusions Risk Assessment

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Silver Fiddle Construction Case Study

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  1. Silver Fiddle Construction Case Study Presentation By: Stacey R. Cook March 25, 2013

  2. Overview • Silver Fiddle Construction Background • The Customers • Project Statement/Objective • Requirements of the Project • Milestones • Technical Requirements • Limits and Exclusions • Risk Assessment • Customer Review • Examples of What Could Go Wrong If a Proper Risk Assessment is not conducted

  3. Silver Fiddle Construction • Silver Fiddle Construction (SFC) specializes in high quality customized homes • General Contractor operation • Part Time Book keeper • SFC tentatively scheduled to complete 11 houses this year

  4. The Customers’ • The Czopeks hired SFC to build their “dream home” • SFC has promised the Czopeks that the final costs would be $450,000- $500,000 • The home could take up to 5 months to complete • The Czopeks would be willing to have the project delayed in order to save costs

  5. SWOT Analysis

  6. Project Objective Statement • “To construct a high quality custom home within 5 months at a cost not to exceed $500,000.”

  7. Requirements of the Project • Upon completion of the project SFC will be able to provide: • A 2,500 square feet, 2.5 bath, 3 bedroom, finished home • An insulated and finished garage • Kitchen appliances including range, oven, microwave, and dishwasher • High efficiency gas furnace with a programmable thermostat

  8. Milestones of the Home Project • The Permits for the Home were approved July 5th • The Foundation for the home was poured July 12th

  9. Technical Specifications • The home must meet local building codes • Windows and doors must pass NFRC class 40 energy ratings • Exterior wall insulation must meet requirements • Ceiling insulation must meet requirements • Structure must pass seismic stability codes

  10. Limits and Exclusions • Original Blue prints were designed by the customer • Owner is responsible for the landscaping • Refrigerator is not included with the kitchen appliances • Air Conditioner is not included, but the house is prewired for it • SFC reserves the right to contract out services

  11. Risk Assessment

  12. Risk Response Matrix

  13. Customer Evaluation • “Bolo” and Izabella will be inspecting the home once the inspectors have gave the final say so if the safety and regulations have been complied with.

  14. Other Stories • The Cronacher remodel disaster • The Appellate court ruling • 8 Lawsuits filed in Pennsylvania for violating Home Improvement Protection Act

  15. Conclusion • Project Managers and their Project Teams really need to ensure that the customer is satisfied, not just for the company to succeed but to be able to decrease the likelihood for potential lawsuits!!!

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