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Unit 1: What is Communication?

Unit 1: What is Communication?. The Communication Process. The communication process consists of the sender, the receiver, the message, and feedback. *Sender: the one who transmits or sends the message. *Message: that which is sent or said.

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Unit 1: What is Communication?

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  1. Unit 1: What is Communication?

  2. The Communication Process • The communication process consists of the sender, the receiver, the message, and feedback. • *Sender: the one who transmits or sends the message. • *Message: that which is sent or said. • The sender starts the process by using words..words are symbols used to gain meaning.

  3. The Communication Process • *The RECEIVER is the person who intercepts your message and decodes or interprets it. • *Feedback is the receivers reaction to the message sent. • Think of the communication process as a big revolving circle. • How many different kinds of communication interactions do we go through on a given day?

  4. The Communication Process • *Communication Barriers are anything that gets in the way of effective communication. • Attitudinal • Social • Educational • Cultural • Environmental

  5. Tips for clear communication • Sender: • Think before you speak. • Articulate your words. • Watch the receiver of your words to make sure that you are getting the correct nonverbal signals. • Receiver: • Ask questions. • Learn more about issues and people. • Relate to the background and experience of those speaking.

  6. The Communication Process • *Written communication: anything that is written down. • *Oral or verbal communication is any type of communication that you put into words. • Let’s take a minute to examine the various types of communication barriers we can encounter.

  7. Nonverbal Communication • *Nonverbal Communication: expresses your attitudes or moods about a person, situation, or idea. NO WORDS ARE SPOKEN • Our culture can effect how nonverbal messages are received. • People also communicate through the use of symbols. • A *symbol is anything that stands for an idea and is used for communication. • Symbols very often can mean many different things. • What can symbols say?

  8. Laying the Proper Communication Foundation • Why is working to be a good person an important part of ethical communication? • Who were some inspiring, “good” communicators? • Who used their ability to communicate unethically? • What affect did both have on our society?

  9. Intrapersonal vs. Interpersonal • Sometimes the most important communicating we do is with ourselves. • *Intrapersonal communication: The ability to conduct an inner dialogue with yourself and to assess your thoughts, feelings, and reactions. • Why is this ability so crucial? • *Interpersonal Communication: Basically, communication between two people.

  10. Communicating constructively • Lets start by listing some examples of interpersonal communication.

  11. Communicating constructively • *Oratory (rhetoric): the art or study of public speaking. • *Orator: the one who delivers oratory and uses words effectively. • Roman teacher Quintilian called the perfect orator “a good person speaking well.”

  12. Caring about your audience • Before you ever speak you should think about questions such as these: • Is this material appropriate for this group? • How would I feel if I were asked that question? • Am I giving my audience new information? • Is my material too difficult or too easy for my audience? • It is also important to pay attention ot audience feedback and adapt.

  13. Dialogue • *Dialogue: Conversation that does not begin with each party respecting each other will be hindered and fail.

  14. Building Proper Motivation • *Motivation is something, such as the need or a desire, that causes a person to act. • Internal forces: • !)The desire to treat both people and situations fairly and to avoid stereotyping others. • 2)The desire to set a good example for others.

  15. Stereotyping • *Stereotyping means labeling every person in a group based on a preconceived idea as to what that group represents. • Stereotypes: • Football players • Politicians • Lawyers • How does stereotyping hinder proper communication?

  16. Setting a Good Example • How do we set a good example as communicators? • Time to write…

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