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Infopeople Webcast Series: Technology Tuesdays—Tips, Trends, and Tools of the Trade

Join Joan Frye Williams on Feb 10 for insights on library technology trends and how to stay ahead. Learn about resources, organizations, and individuals shaping the industry.

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Infopeople Webcast Series: Technology Tuesdays—Tips, Trends, and Tools of the Trade

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  1. Infopeople Webcast Series: Technology Tuesdays—Tips, Trends, and Tools of the Trade

  2. Technology Trendspotting Instructor: Joan Frye Williams joan@jfwilliams.com Tuesday, February 10, 200412:00 noon to 1:00 p.m

  3. Technical Housekeeping • Use Chat window to ask questions or post to group • Click IM button to send a private message • For technical problems, send IM to HorizonHelp • Evaluation pops up during Q&A; please fill it out • Webcast is being archived; will be available on Infopeople’s website tomorrow

  4. Library Technology Trendspotting is Easier than You Think • Libraries lag “real world” trends • Library trend cycle = 18 months • Other providers are training our users • Sampling is just as effective as trying to keep up on a continuing basis

  5. The Art of Trendspotting

  6. Trendspotting Publications • Business Week • USA Today • Technology Review • Progressive Grocer • Library Futures Quarterly

  7. Trendspotting Web Resources • Cites & Insights http://cites.boisestate.edu/ • Current Cites http://sunsite.berkeley.edu/CurrentCites/ • Government Technology http://www.govtech.net/ • Top Technology Trends http://www.ala.org/ala/lita/litaresources/ toptechtrends/

  8. Trendspotting Organizations • Library and Information Technology Association (an ALA division) • Emerging Technologies Interest Group • Computer Professionals for Social Responsibility • Educause • Trendsetter libraries

  9. Trendspotting Individuals • Consultants • Vendors • Trainers • System managers • “Power users” • Library bloggers

  10. Trendspotting by Environment

  11. Expert Environment • Value determined by peers • Focus on improving mastery • Pitfall = insularity • Challenge = learning in new areas

  12. Expert-Friendly Trends • Linking and resource sharing • Collaborative learning • Authoring • Benchmarking/comparative analysis • Skills assessment • Knowledge management • Curriculum planning/course development • Remote training delivery

  13. Accounting Environment • Value determined by auditors • Focus on cutting costs, improving efficiency • Pitfall = bureaucracy • Challenge = staff deployment

  14. Accounting-Friendly Trends • Self-service • Materials handling • Inventory management • Workflow analysis • Personal time management • Facilities management • Retraining and cross-training • Outsourcing

  15. Enterprise Environment • Value determined by customers • Focus on adding value • Pitfall = fads • Challenge = differentiating the library from other providers

  16. Enterprise-Friendly Trends • Time shifting, 24/7 service • Remote/distributed service • Mobile/wireless service • Simple (non-expert) navigational aids • Customer relationship management • Market research • “Electronic outreach”

  17. Applying Trend Information Once You’ve Spotted It Look for: • Shared audiences • Analogous situations

  18. Choosing Among Trends – Good Signs • It solves a known problem • Users are asking for it • Your kids already know how to use it • Your Mom already knows how to use it • Your boss already knows how to use it • It looks like fun

  19. Nobody’s Right All the Time!

  20. Thanks for participating!joan@jfwilliams.com

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