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LSSG Green Belt Training

LSSG Green Belt Training. Business Performance Management. Enterprise Performance Dashboards. Real-time and process based data needed. Graphic Source: Business Objects. Getting Data Ready for LSS. Sensor Data. Public Data. Data. Enterprise Data. Social Media Data. Transaction Data.

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LSSG Green Belt Training

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  1. LSSG Green Belt Training Business Performance Management Business Performance Management

  2. Enterprise Performance Dashboards • Real-time and process based data needed Graphic Source: Business Objects Business Performance Management

  3. Getting Data Ready for LSS Sensor Data Public Data Data Enterprise Data Social Media Data Transaction Data Business Performance Management

  4. From Data to Decisions Sensor Public Data Green/Black Belts, Analysts Enter-prise Social Media Trans-action Business Performance Management

  5. Balanced ScorecardMultiple perspectives ensure long-term ability to create value. Financial(Shareholders) If I succeed in my vision, how will I look to my shareholders? Customer If I succeed in my vision, how will I look to my customers? Internal What processes should I focus on to meet customer expectations? Learning and Growth What do I invest in to support my internal and customer objectives? Source: Balanced Scorecard by Kaplan & Norton Business Performance Management

  6. Customer Need Identified Sale & Service Processes Innovation Process Operations Process Customer Need Build Product Deliver Product Create Product Service to Customer Identify Market Development Cycle Time Segmentation Quality/Defects (MCE) Delivery Cycle Time Satisfaction Internal Business Process Measures Business Performance Management

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