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Disaster Prevention & Recovery. Tom Inglis and Jennifer Quan. What is Disaster Recovery?.
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DisasterPrevention & Recovery Tom Inglis and Jennifer Quan
What is Disaster Recovery? • Disaster Recovery is the process, policies and procedures of restoring operations critical to the resumption of business, including regaining access to data, communications, workspace, and other business processes after a natural or human-induced disaster
The Importance of Disaster Recovery in Business • Most large companies spend between 2% and 4% of their IT budget on disaster recovery planning; this is intended to avoid larger losses. Of companies that had a major loss of computerized data, 43% never reopen, 51% close within two years.
Disaster Recovery Market • Rapidly changing customer needs that are driven by data growth, regulatory issues and the growing importance to access data quickly by retaining it online. • An ever-shrinking time frame for backing up data, which is burdening conventional tape backup technologies and leading to an increase in disk-based backup, data mirroring and high-availability systems.
Disaster Recovery Sites • Previously a luxury • Not just a data backup method • Many smaller businesses may have trouble justifying the cost • Many options (Hot, Warm and Cold Sites)
Hot Sites • Duplicate of the organization’s original site • Continuous Real Time synchronization • Up and running within hours • Contains full computer system with near complete back up data
Hot Sites Continued • Most expensive of the three • Popular with financial institutions, government agencies, and e-commerce providers
Warm Sites • Location is stocked with computer hardware similar to the original site • May or may not contain backed up data and information (varying levels) • May or may not have the same capacity as the original site
Warm Sites Continued • Recent data must be restored onto equipment before it’s able to be used • Moderate expense
Cold Sites • Location contains no IT equipment • Minimal facility – necessary floor space, cooling/electrical equipment • Contains the capacity to build a new data center
Cold Sites Continued • No data or information is kept at this location • Least expensive option • May take a week or more to get up and running, sometimes never at all…
How do you choose? • RTO (Real Time Objective): How long your company can survive without IT functions • RPO (Real Point Objective): How much data your company can credibly lose or re-create after recovery • The less forgiving the RTO and the faster the RPO, the more comprehensive your site choice needs to be
Mozy.com • Founded in 2005 • Allows users to back up important documents, photos, music, and Outlook files to a separate, secure location • Their core beliefs: • You shouldn’t have to think about your backups • Your files should be encrypted • Your backups should be smart
Mozy.com Options • Mozy Home • $4.95 / month • Unlimited space • Mac OS x 1.4 compatible • Mozy Home • $3.95/license, .50/GB per month • Unlimited space • More customization, better options Mozy Free • No cost • 2 GB available • Little customer support
Iron Mountain • Founded by Herman Knaust in 1951 • Files were held in Knaust’s old iron ore mine he called iron mountain, north of New York • 1980 opened a site in New England to service the emerging need to protect backup computer data • 1988 purchased bell & howellcorp and became the first national service provider in the industry • went public in 1996, and was making over 100 million annually
Iron Mountain Today • Serves 85 U.S. and 81 international markets • employs over 17,750 • over 300,000 customer accounts • over 2 billion annually • Bob Brennen- president • Richard Reese- Chairman & CEO
Live Vault • Continuous backup • Fully automated backup • Rapid recovery • Built-in protection of open files and databases • Web-based management • Subscription service or licensed software • Subscription service • Licensed software