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The ARRL Introduction to Emergency Communication Course EC-001 (2011). Training Volunteers. Session T wo. W e l c o m e B a c k. Reminder. Complete two DHS/FEMA Courses IS-100.b Introduction to ICS IS-700 National Incident Management System Http ://training.fema.gov/IS/NIMS.asp.
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The ARRL Introduction to Emergency Communication Course EC-001 (2011) Training Volunteers Session Two
Reminder • Complete two DHS/FEMA Courses • IS-100.b Introduction to ICS • IS-700 National Incident Management System Http://training.fema.gov/IS/NIMS.asp
Session Two Topic Session 1 – Topics 1,2,3,4,5a,5b Session 2 – Topics 6, 7a, 7b, 7c, 7d, 8, 9, 10 Session 3 – Topics 11, 12, 13, 14, 15 Session 4 – Topics 16, 17, 18, 19, 20 Session 5 – Topics 21, 22, 23, 24, 25, 26, 27 Session 6 – Topics 28, 29, Summary, Final Exam
Getting the Message to Intended Recipient Quickly Cooperation of Others Accurately Noise Minimum of Fuss Operating Skills Communication Method Adequate Resources Skills of Receiving Party
LISTENING at least 50% WRITING 9% TALKING 25% READING 16% Listening
Why Is Listening Efficiency Low? Hearing what you want to hear Juggling Mental Tangents Bored Daydreaming Don’t Want to Be There Don’t Like the Speaker Don’t Understand the Topic Forming a Response Too Interested in Physical Characteristics
Microphone Techniques • Talk across, rather than into, the microphone • Reduce breath noises and "popping" sounds that can mask your speech
Messages –One subject at a time • Brevity & Clarity • Plain Language • Phonics • Prowords • Tactical Call Signs
Net State EOC Firebase 1 Canyon Shelter Rest 1 SAG 3 Harborview Example Tactical Call Signs
Using Tactical Call Signs • Net, Aid 3 • Aid 3, go ahead • {message} • Use fewest words
What about FCC Call Signs? • FCC requires that you identify at ten-minute intervals during a conversation and at the end of your last transmission • Aid 3, W5TSN, {clear}
Summary • Any questions before the quiz?
Topic 6 Question • In emergency communication, which one of the following is NOT true? • Listening is only about 10% of communication • Any message can have huge and unintended consequences • A message that is never delivered can yield disastrous results • Listening also means avoiding unnecessary communications
Topic 6 Question • Which of the following procedures is best for using a microphone? • Hold the microphone just off the tip of your nose • Talk across, rather than into, your microphone • Shout into the microphone to insure that you are heard at the receiving end • Whenever possible, use voice operated transmission (VOX)
Topic 6 Question • In emergency communications, which of the following is true? • Never use "10 codes" on Amateur Radio • Use "Q signals" on served-agency radio systems • Under NO circumstances use "Q" signals on a CW net • Use technical jargon when you feel that it is appropriate
Topic 6 Question • Which of the following is always true of a tactical net? • Personal call signs are never used • Personal call signs are always preferred over tactical call signs (such as "Aid 3") • Personal call signs are required at ten-minute intervals during a conversation or at the end of your last transmission • Personal call signs are required at ten-minute intervals during a conversation and at the end of your last transmission
Topic 6 Question • Which of the following is the most efficient way to end an exchange on a tactical net? • Say "Over" • Say "Roger" • Give your FCC call sign • Ask Net Control if there are any further messages for you
