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Effective Speaking and Writing: A Brief Overview. Intro. Part One Speaking Part Two Writing Effectiveness Efficiency Efficacy Success Useful Helpful Valuble. Part one – Effective Speech. Types of Speech Planning Execution Appearance Delivery Pronunciation After Action
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Intro • Part One • Speaking • Part Two • Writing • Effectiveness • Efficiency • Efficacy • Success • Useful • Helpful • Valuble
Part one –Effective Speech • Types of Speech • Planning • Execution • Appearance • Delivery • Pronunciation • After Action • Stage Fright… • Communication Barriers • Briefings • Visual Aids
Types of Speech • Interpersonal • Zones of Interaction • Small Group • Public Speaking • Mass Communication • Usually written Public Zone = > 12 ft. Social Zone = 4 – 12 ft. Personal Zone = 1.5 – 4 ft. Intimate Zone = 0 – 18 in.
Planning • Audience • Who am I speaking to? • How many People? • Facilities/Equipment • Where am I speaking at? • What resources do I have? • Preparation • Do I Have an OUTLINE • How do I “break the ice”
Execution • Rate of Voice • Slow, Medium, or Fast • Volume • Emphasize a point • Pitch • High or Low • Pauses… • Long or short • Appearance • Uniform and Grooming • Voice Quality • Raspy, Low, Cracking…
After Action • Reflective Speaking! • Feedback • Questions?
Stage Fright… • The Symptoms • Dry mouth • Tight throat • Sweaty/Cold/Shaky hands • Nausea • Shaky knees or Trembling lips • Mind blank/trouble focusing • The Medicine • Focus on Audience • Practice actually does make perfect • Memorize introduction • Adopt Positive attitude • Take deep breath • Involve audience • Be Confident (not arrogant)
Communication Barriers • Organizational • Position/Rank • Language • Different interpretations of words • Most Common Barrier • Managerial • Miscommunication between Units
Briefings • Accuracy • Brevity • Clarity • Intro • Simple quick overview • Body • Relevant facts with proof only • Conclusion • End on a positive note, questions
Visual Aids • Needs to be visible • Focus on Audience • Make sure it is clear, simple, and relevant • Don’t over do it • Check spelling, punctuation, and grammar
Part One Summary • Types of Speech • Planning • Execution • Appearance • Delivery • Pronunciation • After Action • Stage Fright… • Communication Barriers • Briefings • Visual Aids
Part Two –Effective Writing • Types of Writing • Writing Process • Purpose/Thesis Statement • Organization • Paragraph • Editing
Types of Written Communication • Business Letters (AKA: Memo’s) • Resume • Instructional • Evaluations / Regulations • Research / Reports • Informal Letters (AKA: Email, TXT messages)
The Writing Process • Preparation • Subject • Audience • Organization • How much Information • Purpose of Paper • Where are we going? • What is the Goal/Destination? • Thesis Statement • Organization • Finally – Actually Writing!
The Thesis Statement • A statement of Belief • Needs Subjectivity and Objectivity • Usually at end of First Paragraph • Developed and referenced throughout Paper
Organization • Intro, Body, Summary • Memo Organization • Outline • Your compass! • Development: • Write along the Outline • Speak When you write • Use Short Words • Prefer short transition words • Keep Sentences 20 words average
Organization: The Paragraph • Consists of: • A main Idea or point that reinforces the Thesis • A development of the idea (and Thesis) • An explanation of an analogy • An illustration • Support and evidence • Contextual links to reinforce the structure • A Conclusion and Transition
Editing • Layout • Informative title(s) • White space • Variety • Read Aloud • Have 2 other people look at it • Do it again
Part Two Summary • Types of Writing • Writing Process • Purpose/Thesis Statement • Organization • Paragraph • Editing
Conclusion • Effectiveness? • Speaking • Writing • Keys to Leadership