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Human Factor Management in Practice *Safety Management Attitude Questionnaire (SMAQ)

Human Factor Management in Practice *Safety Management Attitude Questionnaire (SMAQ) *Training (CRM, BRM, Emergency Response) *Evaluation of procedures and operations Evaluation of design (instruments, bridge,control room) *Accident / incident investigation

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Human Factor Management in Practice *Safety Management Attitude Questionnaire (SMAQ)

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  1. Human Factor Management in Practice *Safety Management Attitude Questionnaire (SMAQ) *Training (CRM, BRM, Emergency Response) *Evaluation of procedures and operations Evaluation of design (instruments, bridge,control room) *Accident / incident investigation *Accident / incident / near miss analysis * Services delivered to

  2. Safety Management Attitude Questionnaire (SMAQ) •SMAQ is the acronym for Safety Management Attitude Questionnaire • SMAQ is produced by University of Texas, Danish National Research Laboratory and DMI • SMAQ contains 120 questions within general background, cooperation, organizational issues, ship management, automation and multi cultural aspects • SMAQ is useful to strengthen the organizational structure and safety system and to define and prioritize training needs.

  3. Training and Evaluation of Procedures and Operations CRM, Spain - ships crews CRM, Houston - management FPSO operation Nigeria - fact finding - recommendations for training - tailor-making

  4. Accident Investigation and Analysis Mooring failure and oil spill,Tanker Randgrid, Dec. 20, 2000 DMI part of the investigation team, HF expert Separate Human Factor report Findings: Human error in opening the chain stopper Poor instrument design MMI Poorly defined procedures Lack of situational awareness Poorly defined lines of communication Routine violations Lack of training  Result: CRM training

  5. 11 General Failure Types Hardware defects Design failure Poor maintenance procedures Poor operating procedures Error enforcing conditions Poor housekeeping Incompatible goals Organisational failures Communication failure Inadequate training Inadequate defences

  6. Picture of the HITEC system control panel on the Bridge. Note that the cover is only over the screen. The 16 buttons located directly below the screen is the Function Keys.

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