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Methodology

Gap Analysis of Microsoft’s Akula - An Information Excellence Initiative Project. User’s Scenarios & Requirements. Functional & Technical Specifications. Employees. Content Providers. Deepak Kumar The Information School, University of Washington dkumar@u.washington.edu. A Few Findings

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Methodology

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  1. Gap Analysis of Microsoft’s Akula - An Information Excellence Initiative Project User’s Scenarios & Requirements Functional & Technical Specifications Employees Content Providers Deepak KumarThe Information School, University of Washingtondkumar@u.washington.edu • A Few Findings • Next Steps • Gap Analysis was performed for a subset of the Akula information excellence initiative. Further effort will be required to complete all the required tasks. • Complete analyzing functional & technical document for all the three project themes. • Analyze the requirements and user scenarios from all three perspective as defined in methodology. • Perform the gap analysis for design & process extensibility using the given model. • Evaluation • Introduction The goal of Akula is to make employees more efficient and effective through easy access, exchange and use of relevant information and knowledge on an intranet which consists of over 20,000 team sites (both managed & unmanaged), having more than 3 million web pages encompassing over 70 countries (statistics as of Dec 2002). Project Goals: Perform a gap analysis for the Microsoft’s information excellence initiative project for their FY03-04 deliverables. It includes understanding the user scenarios (requirements), comparing it against the desired end states, using functional and technical design specifications from multiple perspectives – technological, personal, and organizational. • Methodology • The methodology is focused on these four dimensions: User centric, Product centric, Project theme centric and Stakeholders centric. Here are the steps to Gap Analysis - • Based on the project themes user scenarios will be categorized under three project themes. • Similarly, the entire requirements will be categorized under project themes. Any Gap between user scenarios and requirements will be identified. • Functional & technical documents will be analyzed and compared with the requirements. Any gap will be identified. • Requirements, Functional specification and Technical specification will also be analyzed from three different perspectives. • Analysis in Action Gap Analysis Framework Theme 1 Theme 2 Theme 3 Use KA Share KA View KA Own KA

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