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Quality Management Initiatives Planning Group 26 August 2003. Major Projects. AUQA draft report expected 3 rd week September – improvement plan to be developed ISO re-certification to 2000 standard: 17-19 November Internal Audit report on QMS Student Feedback Top 10 report Teaching Awards
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Major Projects • AUQA draft report expected 3rd week September – improvement plan to be developed • ISO re-certification to 2000 standard: 17-19 November • Internal Audit report on QMS • Student Feedback Top 10 report • Teaching Awards • Tasmanian User Choice Audit – 21 October • Input to key projects, including: • T&L Process Simplification • T&L Strategy • Planning Framework • AQTF and ESOS – ongoing internal reviews • Student Feedback Policy
QMS Improvement • Major activities for ISO re-certification: • Quality manual – electronic version to be launched • Policy requirements – • records management (document control, document management, disposal, etc.) • committees (review mechanisms, protocols, hierarchy diagram) • strategic positioning policy and planning, quality management procedures • Internal communications strategy • Quarterly Management Reviews • “Preventive Action” – risk management • Planning Framework – aligned plans and indicators
Quality Management Website • Consolidating quality “frameworks” (e.g. ABEF, ADRI, ISO) • Integrating existing tools and resources • Linking key processes • Communication of support mechanisms and information • Checklists, forms, templates • Minutes • Roles, responsibilities • Performance data • Embedding commitment to improving outcomes through planning, monitoring and review processes
Feedback Please! • Language • Other information to be included? • How to make it user-friendly? • Most appropriate communication strategies? • Compliance vs improvement focus • Other useful resources to be developed?