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Learn about First Transit's maintenance approach emphasizing people, ASE certification, paid training and tests, Blue Seal benefits, and Lean Shop principles with Infor Data Collection and iPad integration for efficient operations.
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First Transit Maintenance Primary Points of Approach
It’s Always About People • ASE Certification (National Institute of Automotive Service Excellence) • Paid training for each test • Paid while taking test • $0.15 increase for each successful test • Shops attaining Blue Seal, Manager gets bonus • None of these expenses are budgeted because they pay for themselves
KPI Tracking in FirstBase • Fuel Management • Road Call & Warranty Management • Parts Inventory and Inventory Turns • Fleet Performance Reporting • Tech Productivity • Benchmarking
Paperless Shop • Integral to our Lean Shop • Techs armed with iPad • iPad loaded with manuals for each vehicle type • Tells tech what parts needed before service begins • iPad can plug into vehicle diagnostics • WO completed as tech works through task • Tied to Auto-Reorder in FirstBase • Critical step to Predictive Analytics