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Join Frank Maselli, former US Army Officer and marketing expert, for a seminar on how to maximize the business impact of your seminars and workshops. Learn the 10 basic workshop rules, understand the emotional dynamics, capture and keep respect, and build confidence through facts and statistics. Don't miss out on this opportunity to enhance your professional skills and generate referrals. Contact your White Glove Workshops representative today!
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SEMINAR MASTER CLASS By Frank Maselli
Frank Maselli • Former US Army Officer • MBA Univ. of MD • 35 years in the business • Advisor, Mgr, NSM • Over 3,000 seminars • Marketing expert & coach • Author, speaker,
When you work with White Glove Workshops • Coaching • Advanced training • Seminar evaluations FREE Contact your WGW Rep
Why Seminars Work • They highlight YOU! • Great for prospects and clients • Leverage your time • Educate the right way • Make you a better professional • Generate referrals • Speak with passion • Have fun and use your “Unique Ability”
OK…you sold me! Now what?
10 Basic Workshop Rules • Know your material cold • Arrive 90 minutes early • Begin and end on time • Look and act professionally • Make your guests comfortable
10 Basic Workshop Rules • Keep it simple • Prepare for tech failure • Don’t pitch products • Follow-up immediately • Have fun!
10 Basic Workshop Rules • Know your material cold • Arrive 90 minutes early • Begin and end on time • Look and act professionally • Make your guests comfortable • Keep it simple • Prepare for tech failure • Don’t pitch products • Follow-up immediately • Have fun!
The workshop agenda • Guests are greeted • Appetizers • Admin announcements • Your introduction • Power opening • Teaser (10-15 min) • EAT FOOD • Transition • Workshop body • Recap • Question & Answer • Call to action • Your commercial • Appointment close • Power close • “Good night!”
? The big question… How do I maximize the business impact of my seminars and workshops?
The Emotional Dynamic
The best workshop… EMOTIONS
An emotional process Carl Jung “Emotion is the chief source of all becoming conscious. There can be no transforming of darkness into light or of apathy into movement without emotion.”
One giant emotion… TRUST But that’s too big!
9 Critical Emotions Like Understanding Respect Confidence Happiness Fear Action Change Enthusiasm
9 Critical Emotions L - Like U - Understanding R - Respect C - Confidence H - Happiness F - Fear A - Action C - Change E - Enthusiasm “LURCH FACE”
A seminar workshop is… an emotional train ride!
The 9 Emotions LIKE
Getting people to like you • An old saying… • You’re already likeable • Beyond natural charm • Workshops have many variables
Getting people to like you • The invitation • A welcome feeling
Getting people to like you • The invitation • A welcome feeling • Physical comfort
Physical Comfort! • Always use tables • Spread people out • Check the environment • Temperature • Lights • Sound / Music • Aroma
Getting people to like you • The invitation • A welcome feeling • Physical comfort • Food
People like to eat! • Puts them in a good mood • Social interaction • Says you care • This will be fun
Getting people to like you • The invitation • A welcome feeling • Physical comfort • Food • A sense of humor
Humor • Relaxes people • Lightens the mood • Let’s them have fun • Helps them open up • Enhances the relationship
The 9 Emotions UNDERSTANDING
Help them understand • The Hour Glass structure • Logical flow • Visual builds
100% EAFE B The Efficient Frontier Lowest Risk Higher return % Same Risk Higher return RATE of RETURN A 100% USA RISK “Standard Deviation”
100% EAFE B The Efficient Frontier Lowest Risk Higher return % RATE of RETURN Same Risk Higher return A 100% USA RISK “Standard Deviation”
MFJ Tax Brackets - 2016 https://www.irs.gov/uac/Newsroom/In-2016-Some-Tax-Benefits-Increase-Slightly-Due-to-Inflation-Adjustments,-Others-Are-Unchanged
Help them understand • The Hour Glass structure • Logical flow • Visual builds • Jargon
Help them understand • The Hour Glass structure • Logical flow • Visual builds • Jargon • Check the map • Analogies
Analogies make connections • Compare something new with something familiar “The stock market is like…” “Inflation is like…” “Dividends are like…” • Use images
The 9 Emotions RESPECT
Capture and keep respect • The teacher image • Be introduced • Point 1 • Point 2 • Point 3 • Please welcome…NAME
Seminar Timeline END START When do people decide to work with you?
Many ways to open • Plain vanilla • Joke • Quote • Audience participation • Alarming statistic • Imaginary situation • Outrageous behavior
The Power Opening • Grab them • Get them excited and engaged • Make you look different • Sets the tone for the event • An example…
Capture and keep respect • The teacher image • Be introduced • The “Power Opening” • Audience control • Use your words • Speak with authority • “The work I’ve done…”
The 9 Emotions CONFIDENCE
Building Confidence • Two kinds • Facts & Statistics • Stories & Quotes • Factoids • Master the Q&A
Presentation Building Blocks ACTIONS CONCLUSIONS STORIES QUOTES OPINIONS FACTS STATISTICS
Framing the statistic Yawn “98% of Retirees will need government assistance or family help to survive.”
Framing the statistic WHO? WOW! “98% of Retirees will need government assistance or family help to survive.” WHAT? HOW? WHY?