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Network *-intermediation. Lorcan Dempsey Montana State University Libraries Symposium 29 September 2006. Overview. Overview. Insanity is doing more of what you are already doing and expecting a different result. Newt Gingrich quoting Albert Einstein!. Structural changes in
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Network*-intermediation Lorcan Dempsey Montana State University Libraries Symposium 29 September 2006
Insanity is doing more of what you are already doing and expecting a different result. Newt Gingrich quoting Albert Einstein!
Structural changes in new environment … … require … … rethinking how we do things.
The web came … Regardless of these advances, many library websites continue to replicate the physical and functional organization of the traditional library. Web-based access to services has evolved as a thin veneer over library technical infrastructures that were designed to support traditional library services. As such, library websites are typically organized around library functions (interlibrary loan, circulation, reference) or existing information stores (the card catalog, print indexes). Krisellen Maloney
The web came inside … Then • We can no longer expect people to come into the library. Now • We can no longer expect people to come to the library website.
The web is inside? • netWorkflow … • A web: multiple paths and interfaces … • Disclosure vs discovery … • Supporting research and learning asset management and processes … • Moving to the network level …
Networkflow Libraries serve research, learning and teaching. The focus should be on how the network is changing research, learning and teaching practices, and how libraries respond. Not on internal library operations and technologies. People used to build their workflow around the library. Now the library needs to build its services around people’s workflow. The world is ‘incorrigibly plural’.
Gather – create - share Raymond Yee URL is currency
University of Minnesota http://www.lib.umn.edu/about/mellon/KM%20JStor%20Presentation.pps
Netvibes, onfolio, my yahoo, myspace, RSS aggregator, … Self assembled digital identity Prefabricated (e.g. CMS) Database > website > workflow
Multiple paths and interfaces • No single site is the sole focus of a user’s attention • The network is the focus of attention. • The library needs to be in multiple places, in the flow.
‘2 clicks to full-text’ Integrate ‘find articles’ service with other services ‘Variety of pathways’ Metasearch appropriate databases from course pages Innovative Uses of Metasearch: Rethinking Metasearch for a Better User Experience David Lindahl & Jeff Suszczynski, U Rochester
At what level? • pentags Penn tags
Course pages Course management system Citation managers Social bookmarking URL RSS OpenURL Remix: web services
Disclosure and discovery • How do people discover materials of interest? • Search engines and other web resources • Bibliographic/citation chaining • Colleagues. • DEFF report: people turn to library to retrieve materials not to find them. • If ‘discovery’ is limited at the library, can we ‘disclose’ library resources in the places where discovery happens?
Chris Beckett http://www.scholinfo.com/presentations/2006/8/10/the-new-world-order-in-collection-development-the-commercial-perspective.html
Insitutional assets Creation to curation Research and learning processes What does it mean to support research and learning workflows? Support for gather, create, share Supporting research and learning …
‘Institutional repository’ Learning materials Data curation ePrints Institutional websites (curricula, course calendars, annual reports, …) Ingest and persistently manage websites of interest to courses, etc. Materials cited in institutional papers Special collections. Digital archives of faculty. A growing archival perspective
Provenance Evidential integrity Citability Versions
Moving to the network level In the lone houses and very small villages which are scattered about in so desert a country as the Highlands of Scotland, every farmer must be butcher, baker and brewer for his own family. Adam Smith
User Unify discovery Larger pools Project into workflows Reduce transaction costs Find it – get it Management Focus on where can create distinctive value. Move routine and non-distinctive activities into shared services. Collaborative sourcing. Make space for value-creating services. Examples Managing print collections Digital storage Preservation Repository Tagging Knowledge bases/ERM Flat world
The long tail Systemwide efficiences • Aggregation of supply • Unified discovery • Low transaction costs • Aggregation of demand Impact?
Unified discovery • Metasearch? • Disclose to other environments • Reduced transaction costs • Integrate discovery to delivery • Resolution
The web is inside? • netWorkflow … • A web: multiple paths and interfaces … • Disclosure vs discovery … • Supporting research and learning asset management and processes … • Moving to the network level …