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WATER REGULATORY AUTORITY OF ALBANIA

WATER REGULATORY AUTORITY OF ALBANIA. OVERVIEW ON ALBANIAN WATER SECTOR THROUGH ANALYSE OF W.R.A. ARJAN JOVANI, VICE – CHAIR OF NATIONAL COMMISSION OF W.R.A FLORENCE, 28 NOVEMBER 2013. ALBANIA IS BLESSED WITH WATER……………….

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WATER REGULATORY AUTORITY OF ALBANIA

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  1. WATER REGULATORY AUTORITY OF ALBANIA OVERVIEW ON ALBANIAN WATER SECTOR THROUGH ANALYSE OF W.R.A ARJAN JOVANI, VICE – CHAIR OF NATIONAL COMMISSION OF W.R.A FLORENCE, 28 NOVEMBER 2013

  2. ALBANIA IS BLESSED WITH WATER……………… • All 39 rivers in Albania discharge 1300 m3/sec water (8700 m3/inh./year) in Adriatic and Jonian Sea; Only 0.8 % of this flow, it is used for drinking water. • The annual capacity of drinking water resources (wells and springs) is 654 million m3 per year (550 l/inh./day); • There are approx. 600 water supply systems for 65 Municipalities and 304 Communes. 44 % of them are gravity systems • 91.7 % of population have access in water supply system • 64.3 % of population have access in waste water systems • There are working 5 WWTPs with capacity 350 000 p.e (11 % of population;

  3. MAIN DATA OF WATER SERVICE IN ALBANIA: • In Albania are 58 water operators. • (30 of them offer waste water disposal service and 5 of them offer the treatment of waste waters) • Local Governments Units are Owners of water supply and waste water systems. Water Operator are public administrators of them, • There are 12 big water operators with more than 10 000 clients (77 %) and 46 small water operators with less than 10 000 clients. • They cover 80.8 % of population with water supply service and 51.0% of population with waste water service;

  4. PERFORMANCE OF WATER SECTOR THROUGH WRA EYES • WATER REGULATORY AUTHORITY HAS APPROVED 10 KEY PERFORMANCE INDICATORS FOR MONITORING OF SERVICE QUALITY IN WATER SECTOR AS: 1- Water supply Coverage by W.O 80.8 % 2- Sewerage Coverage by W.O 51.0 % 3- Total Cost Coverage 82.7 % 4- O & M Cost Coverage 106.0 % 5- Collection Efficiency 90.9 % 6- Non revenue Water 67.1 % 7- Metering Ratio 55.1 % 8- Hours of Supply 10.8 % 9- Staff Efficiency 4/10 empl./1000 con. 10- Drinking Water Quality 99.0 %

  5. WATER SUPPLY AND SEWERAGE COVERING BY WATER OPERATORS Water Supply Covering by Water Operators in Urban Areas 91 % Water Supply Covering by Water Operators in Rural Areas 57 % Sewerage Covering by Water Operators in Urban Areas 83 % Sewerage Covering by Water Operators in Rural Area 11 % • CONCLUSIONS AND OUTLOOK: • INCREASING OF SERVICE AREA THROUGH REGIONALISATION OF WATER SERVICE • INVESTMENTS IN SEWERAGE SYSTEMS AND RURAL AREAS

  6. COST COVERING OF SERVICE and COLLECTION EFFICIENCY : • 70 % of big Water Operators cover 100 % of O & M costs • 18 % of small &medium Water Operators cover 100 % of O&M costs • Only 25 % of big operators cover 100 % of Total Costs • 50 % of big operators cover more than 80 % of Total Costs • 15 % of small & medium Operators more than 80 % of Total Costs; • 64 % of big Operators have Collection Efficiency more than 82 % • 40 % of small Operators have Collection Efficiency more than 82 % • CONCLUSIONS AND OUTLOOK: • REDUCTION OF NON – EFFECTIVE COSTS • JOINT OF SMALL OPERATORS WITH BIG OPERATORS DURING REGIONALIZATION PROCESS • IMPROVEMENT OF BILLING SYSTEM THROUGH DIGITALIZATION PROCESS • MONITORING OF BUSINESS PLANS from Water Regulatory Authority during TARIFF SETTINGS PROCESS

  7. NON REVENUE WATER & METERING RATIO: • 60 % of big Water Operators have more than 50 % of NRW • 63 % of small&medium Water Operators have more than 50% of NRW • Only 30 % of big water Operators have installed more than 85 % of water meters • Only 12 % of small & medium water Operators have installed more than 85% of water meters; • CONCLUSIONS AND OUTLOOK: • IMPROVEMENT OF TECHNICAL CONDITIONS AND MANAGEMENT OF SYSTEMS • INSTALLATION OF WATER METERS (SPECIALLY FOR WATER PRODUCTION) AND REDUCTION OF ILEGAL CONNECTIONS, • MONITORING OF WATER BALANCE BY WATER REGULATORY AUTHORITY,

  8. STAFF EFFICIENCY OF WATER OPERATORS • Big Water Operators has 6 employers / 1000 clients • Small&medium Water Operators has 10 employers/1000 clients • CONCLUSIONS AND OUTLOOK: • STRENGTHENING OF BUILDING CAPACITIES OF WATER OPERATORS • INCREASING OF STAFF EFFICIENCY • TRAINING OF STAFF • IMPROVEMENT OF LOGISTIC FACILITIES (COMPUTERS, SOFTWARE, EQUIPMENTS, ETC) • REGIONALIZATION OF WATER SERVICE

  9. CHALLENGES IN THE FUTURE OF WATER SECTOR • Regionalization of Water Sector; • Strengthening of Building Capacities by Water Operators; • Monitoring of Performance of Service Quality by Water Regulatory Authority; (specially: Bussines Plans, Water Balance, Billing System); • Metering of water productions and consumptions (specially as first phase: water meter for production); • Transparence and Customer Protection;

  10. THANKS! FALEMINDERIT! • BLUE EYE, ALBANIA

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