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What are the KPI’s. OBJECTIVES. Full participation of the students (increase the completion rate). Gain efficiency in receiving feedbacks Secure the reception of feedbacks. Percentage of students having taken surveys. Map of the new process.
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What are the KPI’s OBJECTIVES • Full participation of the students (increase the completion rate). • Gain efficiency in receiving feedbacks • Secure the reception of feedbacks • Percentage of students having taken surveys
Map of the new process IT System doesn’t deliver the grade until survey is completed E-mail sent to report survey availability on week 6 Faculty reinforces on the availability to the students - week 6 Students take the survey –Between week 6 & week 7, or opts out
Implementation Plan • New web survey System test. • Cancel the old paper based system. • At the same time: full implementation for every faculty in every locations