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Accessibility for Impaired Users

Accessibility for Impaired Users. Devin S. Olson. narcissism – Devin Olson. Developing software for over 25 years (have actually coded using punch cards and used paper tape). Lotus Notes since R3. Anheuser-Busch Certified Beer Master. Text slide with inset Clip art. asw.

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Accessibility for Impaired Users

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  1. Accessibility for Impaired Users Devin S. Olson

  2. narcissism – Devin Olson • Developing software for over 25 years (have actually coded using punch cards and used paper tape). Lotus Notes since R3. • Anheuser-Busch Certified Beer Master Text slide with inset Clip art

  3. asw • Devin Olsonis happily married and lives with his wife & children in Grand Rapids, Michigan. • Devin Olsonhas been developing software since the days of punch cards and paper tape, and began playing with Lotus Notes in 1995. He holds numerous admin, development, and networking certifications.Devinis a home brewer, loves the outdoors, cool cars, and rock & roll. • Devinwas born in Salt Lake City, UT, and grew up in Phoenix, AZ. He joined theUS Marine Corpswhile still in High School. After his enlistment, he attended college at Arizona State University. • Devin Olsonhas worked as a welder, cook, bartender, pipe-fitter, electronics technician, clerk, busboy, bail bondsman, engineer, mason's aid, truck driver, broker, projectionist, stage hand, lighting technician, steel climber, helpdesk technician, mechanic, manager, and software developer,. • Devinhas toured through most of the US on a motorcycle. Collects guitars (though he can't play), and has studiedKenpo,Shotokan, andMuay ThaiKickboxing. • For some weird reason that he can't quite figure out,Devin Olsonreally enjoys writing about himself in third person and seeing his name in bold font. Perhaps he should consider therapy.

  4. Where I live

  5. Accessibility for Impaired Users: Inspiration for this Session Once upon a time…

  6. How this session came to be • US DOI BLM NTC • Section 508? • No information • Read a Book • Lotusphere 2006

  7. Lotusphere 2012 OGS Dr. Jeffrey Burns Michael J. Fox

  8. Agenda • Impaired Users – Who are they? • What are the legal, moral, & ethical issues? • What should you consider? • Where to Start? • Baby Steps: Understand, Convince, Kill, & alt. Agenda slide

  9. Impaired Users – Who are they? • Visual • Partial or Total Vision Loss • Degenerative Vision • Partial or Total Color Blindness • Born Blind or Later Vision Loss • Auditory • Partial or Total Deafness • Degenerative Hearing • Specific Frequency Loss • Born Blind or Later Hearing Loss Impairment can span multiple categories • Motor Skills • Partial or Total Motor Skill Loss • Missing, Damaged, Deformed Appendages • Born Impaired, Injured, or Degenerative Disease • Cognitive and Learning Disability • Cognitive: concentrate, formulate ideas, reason, remember • read (dyslexia), math (dyscalcula), or write (dysgraphia) Table 1

  10. World Internet Use: 2001 to 2011 361 Million to nearly 2.3 Billion–in 10 years! *IWS Statistics, December 2011

  11. Internet % Growth: 2001 to 2011 Over 500% Worldwide Growth *IWS Statistics, December 2011

  12. World Health Organization Fact Sheet #282, October 2011 Impaired Users - Who are they?- Visually Impaired Users • 285 million people worldwide • 39 million totally blind, 246 million partially impaired. • 90% of the world's visually impaired live in developing countries.

  13. World Health Organization Fact Sheet #300, February 2012 Impaired Users - Who are they?- Auditory Impaired Users • In 2004, 275 million people globally had moderate-to-profound hearing loss. • 80% of these impaired users live in low- and middle-income countries.

  14. International Essential Tremor Foundation European Parkinson’s Disease Association American Academy of Family Physicians Impaired Users - Who are they?- Motor Skill Impaired Users • 10 million with ET (Essential Tremor) syndrome. • 6.3 million people have Parkinson’s worldwide, 1.2 million in Europe. • 33 million with some level of paralytic disability

  15. World Health Organization Study 2001 Impaired Users - Who are they?- Cognitive and Learning Disability • 450 million people worldwide suffer from some form of mental disorder or brain condition. • Estimated between 1% and 3% of population have a mild, moderate, or severe and profound learning disability

  16. Disability Research Information Page; Canadian Council on Social Development(General Social Survey - 2000) Disabled Computer Users by Age In North American and Europe, 31% of all disabled persons aged 55 and above use the internet on a regular basis.

  17. People you care about. Impaired Users - Who are they? • Your friends. • Your family. • Your co-workers. • Your customers.

  18. Existing Law in Europe • Guidelines, Recommendations, and Declarations • 2006 Riga Ministerial Declaration • Not Law

  19. Existing Law in Ireland • Employment Equality Act 1998: Disability as grounds for Discrimination • Equal Status Act 2004: Defines Required Accommodation for the Disabled • Disability Act 2005: Explicitly Identifies electronic communication and access.

  20. What is Section 508? • President Clinton signed law August 7, 1998. • Section 508 of the Rehabilitation Act of 1973, as amended, 29 U.S.C. requires that all electronic technology developed or provided by any Federal Agency be accessible to people who are disabled. Text slide withlarge graphic

  21. Legal disclaimer - I am NOT a lawyer The following information is the sole OPINION of Devin S. Olson, and does not represent the opinions, beliefs, political motivations, or official policies of either his employer or IBM in any way. This information is meant to be informative in nature only; it is NOT official legal advice. Consult with your attorney. Text slide of legal or disclaimer information

  22. However.... Section 508: how it applies to you “I don’t work for the government, this doesn’t apply to me!” • Section 508 does not apply to State and Local governments. • Section 508 does not apply to companies using federal funds. • Section 508 does not apply to Private Sector.

  23. ADA leans heavily upon Section 508 Section 508 defines a standard for accessibility Related Legislation: Americans With Disabilities Act of 1990, Titles 1 and 4

  24. ADA leans heavily upon Section 508 Sound of Inevitability • ADA does apply to State and Local governments. • ADA does apply to companies using federal funds. • ADA does apply to Private Sector.

  25. Coming to European Union "I will propose an accessibility act in 2012. I know that I can count on the European Parliament to support this crucial issue." European Commission Vice-President Viviane Reding, addressing a special meeting of the Disability Intergroup in the European Parliament, 13 JAN 2012

  26. EU Authority & Predictions • Lisbon Treaty provides legal basis • EC is planning on working with PARTNER nations, not just MEMBER nations. • US ADA 1998 explicitly cited as an example.

  27. “Letter of the Law” vs. Doing what is RIGHT Juggling your priorities • Your legal department should provide advice regarding your legal responsibilities. • Impaired Users represent a large pool of untapped potential customers.

  28. Remember Wheaton’s Rule • Generates good will. • Building an inaccessible application is just plain rude.

  29. W3C Design Principles Perceivable. You should ensure that all content can be presented in forms that can be perceived by everyone. Operable. You should ensure that the interface elements in the content are operable by everyone. Robust. You should use technologies that maximize the ability of your content to work with current and future web browsers, assistive technologies, and other programs. Navigable. You should facilitate content orientation and navigation. Understandable. You should make it as easy as possible for people to understand your content and controls. Basic text slide

  30. Where to Start? • Understand the Technology • Convince the Boss • Kill the Flash • The alt attribute Basic text slide

  31. Baby Step 1 - Understand the Technology • Screen Readers (JAWS from Freedom Scientific). • Refreshable Braille displays. • Adaptive & voice browsers. • Text only browsers. • Browsers made specifically for people with disabilities (IBM Home Page Reader) • IOS – Apple Gets It Basic text slide

  32. Baby Step 2 - Convince the Boss Designing for accessibility requires a different point of view from that of most development projects. Adding support to most existing apps is time consuming work. Even though Domino is extremely conducive to this; it will cost time & money to do right. “Skunkworks projects” won’t work; to succeed, you must have management buy in. Basic text slide

  33. Baby Step 3 - Kill the Flash • Flash navigation looks cool. • Flash navigation is very robust. • Most Flash navigation is either incredibly frustrating or absolutely unusable to Impaired users. • Frustrated users rarely come back to your site. • What to do? • Remove the Flash entirely! (Steve Jobs was right) • Provide an easily accessible & prominent alternative navigation method. Basic text slide

  34. Baby Step 4 - the alt attribute • Defines “alternative text” for an image. • Also referred to as the “text-equivalent”. • Most browsers ignore it, unless the image cannot be found. • Screen Readers (such as JAWS) read it. • You should use it for every image you include on every page you design. Basic text slide

  35. Think about the End User • Who, specifically, are the potential users of your application? • Think of PERSONS, not people. • What are their needs? • What can you do to make your site more accessible to these PERSONS? Table 1

  36. Dive Into Accessibility Dive Into Accessibility: 30 days to a more accessible web site by Mark Pilgrim. http://diveintoaccessibility.info

  37. Development Tips Examples Text slide withlarge graphic

  38. Development Tips • Use Color Safely • Link Decoration • Tables, Layouts, Captions, Headers & Summaries • Spacer Images and the return of the alt attribute. • Font Sizes: Pixels vs. Percents vs. Relative. • Real Links vs. JavaScript "Links“ (XPages BAD) Basic text slide

  39. Development Tips • Adding Keyboard Shortcuts: the accesskey attribute. • Form elements and the label tag. (Xpages GOOD) • STOP Opening new windows. • Adding a search box to your site. • Identify your language. • Adding page titles Basic text slide

  40. Final Point: Designing Help HELP MUST BE FULLY ACCESSIBLE • NO images, unless absolutely necessary. • NO JavaScript • NO Java Applets • NO (or very minimal) CSS

  41. Additional Resources • Building Accessible Websites, Joe Clark ISBN: 073571150X • Designing with Web Standards, Jeffrey Zeldman ISBN: 0735712018 • diveintoaccessibility.org Mark Pilgrim's accessibility tips. • webxact.watchfire.com Website Accessibility Testing Tool. • www-306.ibm.com/able IBM Accessibility Center • http://www.vischeck.com color blindness simulator Basic text slide

  42. Additional Resources - continued • www-3.ibm.com/able/solution_offerings/hpr.html IBM Home Page Reader • www.w3.org/WAI W3C WAI Page • www.section508.gov Section 508 resource page. • www.freedomscientific.com Freedom Scientific assistive and adaptive technology. Distributor of JAWS screen reader software. • wellstyled.com/tools/colorscheme2/index-en.html Color Scheme Generator • www.afb.org American Foundation for the Blind Basic text slide

  43. Final Thought “The power of the Web is in its universality. Access by everyone, regardless of disability, is an essential aspect.” Tim Berners-Lee, W3C Director and inventor of the World Wide Web 48 percent of persons with disabilities say the Internet has improved their lives, compared to 27 percent of other populations. - Michigan State University report on Web Accessibility “There is nothing that you can do on the iPhone or iPad that I can’t do..” Stevie Wonder

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