The National CMS Partnership for Patients Campaign: The National PFE Network

1. The National CMS Partnership for Patients Campaign:The National PFE Network

2. What is the Partnership for Patients (PfP)?

3. Partnership for Patients:Better Care, Lower Costs Nationwide public-private partnership to tackle all forms of harm to patients. Our goals: 40% Reduction in Preventable Hospital Acquired Conditions over three years • 1.8 Million Fewer Injuries • 60,000 Lives Saves 20% Reduction in 30-Day Readmissions in Three Years • 1.6 Million Patients Recover Without Readmission Bonus: Potential to Save $35 Billion in Three Years

4. Partnership for Patient Areas of Focus • Adverse drug events (ADE) • Catheter-associated urinary tract infections (CAUTI) • Central line-associated blood stream infections (CLABSI) • Injuries from falls and immobility • Obstetrical adverse events • Pressure ulcers • Surgical site infections • Venous thromboembolism (VTE) • Ventilator-associated pneumonia (VAP) • Preventable readmissions

5. Hospital Engagement Networks Coverage • American Hospital Association • Ascension Health • Carolinas HealthCare System • Catholic Healthcare West • Dallas-Fort Worth Hospital Council Foundation • Georgia Hospital Association • Healthcare Association of New York State • Hospital & Health System Association of Pennsylvania • Intermountain Healthcare • Iowa Healthcare Collaborative • Joint Commission Resources, Inc. • Lifepoint Hospitals, Inc. • Michigan Health & Hospital Association • Minnesota Hospital Association • National Public Health and Hospital Institute • New Jersey Hospital Association • Nevada Hospital Association • North Carolina Hospital Association • Ohio Children’s Hospital Solutions for Patient Safety • Ohio Hospital Association • Premier • Tennessee Hospital Association • Texas Center for Quality & Patient Safety • UHC • VHA • Washington State Hospital Association

6. PFE Areas of Focus Ensurethe patient perspective and voice is part of every PfP effort, and patient and family engagement (PFE) is integral to reaching the PfP aims Identify emerging best practices, tools, resources and innovations in PFE and developing effective mechanisms to disseminate and create action Encourage rapid adoption of best practices and innovations in PFE PATIENT PERSPECTIVE

7. PFE Network Goals • Establish a core group of patient advocates to ensure the patient perspective and voice is part of every PfP activity • Create a growing network of advocates who can partner with HENs, especially at the community level, to advance PfP goals • Collaborate with other partners to support broader patient education, outreach and action to advance PfP goals

8. PFE Network Voices

9. What We’re Learning • There are a wide range of ideas about emerging best practices and innovations, and the ideas cluster into a model with three general categories: • Point of Care • Policy & Protocol • Governance • Most groups are doing patient outreach and report using a wide variety of tools to communicate about patient safety • Hospitals report that their patient and family engagement efforts have helped them achieve measurable positive trends in reducing medical errors and hospital readmissions

10. Across groups, there are a wide range of ideas about best practices that fit into an emerging model

11. What is… • Patient and Family Centered Care? • Patient and Family Engagement? • Patient and Family Activation?