GETTING the MOST out of CLEAR

1. GETTING the MOST out of CLEAR 2007 Annual Conference

2. FOUNDED 1980 In 1980, a group of professional and occupational regulators and private sector representatives, met in New Orleans to discuss their need to share information Council on Licensure, Enforcement and Regulation

3. GOAL of New ORGANIZATION The goal was to better achieve a shared mission of public protection The result was The Council on Licensure, Enforcement and Regulation (CLEAR) Council on Licensure, Enforcement and Regulation

4. A RESOURCE for ALL They decided the new organization must include representatives of - all governmental sectors - the private sector - others with an interest in the field Council on Licensure, Enforcement and Regulation

5. CONSTITUENCY With its broadly-based constituency, the organization would be a resource to everyone involved in the licensure, certification or registration of the hundreds of regulated occupations and professions, both non-health and health. Council on Licensure, Enforcement and Regulation

6. HOLISTIC APPROACH This inclusive approach worked well for CLEAR's members and continues as an excellent vehicle for responding to a necessarily diverse constituency. Council on Licensure, Enforcement and Regulation

7. The EARLY YEARS CLEAR was originally supported by state regulatory agencies and The Council of State Governments. CLEAR’s early leaders designed and implemented many of the programs and projects that continue today. Council on Licensure, Enforcement and Regulation

8. REGULAR MEMBERSHIP Regular CLEAR membership is open to governmental agencies and legislated (publicly mandated) organizations concerned with professional and occupational regulation, associations of these agencies or organizations, and individuals. Council on Licensure, Enforcement and Regulation

9. ASSOCIATE MEMBERSHIP Associate CLEAR membership is open to organizations not eligible for regular membership that have an interest in professional and occupational regulation, individuals employed by such organizations, and private individuals. Council on Licensure, Enforcement and Regulation

10. MEMBERSHIP COMMUNITY Within a few years of its founding, CLEAR's organizational culture was enriched as first Canadian members, then Western European and others decided to participate. Council on Licensure, Enforcement and Regulation

11. INTERNATIONAL OFFICE CLEAR’s Office of International Affairs based in England provides assistance to all non-North American constituencies. Council on Licensure, Enforcement and Regulation

12. MEETING its MISSION CLEAR meets its mission through - conferences and training - publications - answering inquiries - consulting - providing opportunities for peer-to-peer networking Council on Licensure, Enforcement and Regulation

13. An EDUCATOR, Not a REGULATOR CLEAR defines its educator role by - proactively identifying critical issues - providing a dynamic, interactive forum - collecting and disseminating information Council on Licensure, Enforcement and Regulation

14. INQUIRY AREAS CLEAR supports three areas of substantive inquiry on an ongoing basis. The annual conference program is structured around these areas. Council on Licensure, Enforcement and Regulation

15. Area 1: PROFESSIONAL DISCIPLINE The percentage of budgets that most state and provincial agencies spend on professional discipline activities is quite high. The current focus includes best practices in all phases of the investigative process from complaint to final decision. Council on Licensure, Enforcement and Regulation

16. Area 2: CREDENTIALING/EXAMS Candidate entry into professions and occupations is a critical part of the regulatory process. Issues include: - leveraging the Internet - managing exam programs - candidate accommodation Council on Licensure, Enforcement and Regulation

17. Area 3: POLICY / ADMINISTRATION All agencies face the same policy and operational issues. Current policy issues include: - disaster preparedness - unregulated professions - accountability - ethics Council on Licensure, Enforcement and Regulation

18. SPECIAL INTEREST GROUPS CLEAR sponsors four special interest groups: - agency administrators - facilities regulation - health issues - legal issues Council on Licensure, Enforcement and Regulation

19. CLEAR EXAM REVIEW CLEARExam Review (CER) - a semi-annual journal - focused on licensing examination issues - intended for all audiences Council on Licensure, Enforcement and Regulation

20. CLEAR NEWS ONLINE CLEAR News is a Web log, providing timely information relative to the CLEAR organization and on general issues of interest to professional regulators. Anyone may receive notices by subscribing to CLEAR’s ListServe. Council on Licensure, Enforcement and Regulation

21. CONFERENCES and BEYOND CLEAR offers - the premier annual conference on professional regulation - training programs - topical seminars upon request Council on Licensure, Enforcement and Regulation

22. TRAINING PROGRAMS - Board Member - Executive Leadership for Regulators - NCIT: Basic and Specialized - On demand Council on Licensure, Enforcement and Regulation

23. BOARD MEMBER TRAINING - presented with annual conference - available online - provided upon sponsor request Council on Licensure, Enforcement and Regulation

24. ONLINE BMT CURRICULUM - The History and Purpose of Regulation - Role of a Board Member - Administrative Rulemaking - Licensure Examinations - Professional Discipline - Continuing Competence A self-paced course – each module takes about 40 minutes to complete Council on Licensure, Enforcement and Regulation

25. EXECUTIVE LEADERSHIP - The Executive Leadership Program for Regulators was prepared by Canadian and US regulators to meet the needs of both - three-day program - offered in conjunction with the annual conference and upon request Council on Licensure, Enforcement and Regulation

26. EXECUTIVE LEADERSHIP CURRICULUM - Regulatory leadership - Organizational culture and change - Creating a positive public relations program - Creating an appropriate working relationship with stakeholders / Art of negotiation Council on Licensure, Enforcement and Regulation

27. The NCIT • The National Certified Investigator/Inspector Training (NCIT) - started in 1984 - programs held several times a year throughout the US and Canada - programs coordinated between CLEAR and host agencies Council on Licensure, Enforcement and Regulation

28. About the BASIC NCIT - training modules include lectures, role playing, and video presentations - basic program concludes with an examination that can lead to certification - completion of the Basic NCIT is a prerequisite for attending the specialized program Council on Licensure, Enforcement and Regulation

29. BASIC NCIT Curriculum - Administrative law and the regulatory process - Professional conduct and inter-agency relations - Investigative process Council on Licensure, Enforcement and Regulation

30. Basic NCIT Curriculum Cont’d. - Principles of evidence - Evidence collection, tagging and storage - Interviewing techniques - Report writing - Administrative and criminal proceedings (US & Canadian versions offered) Council on Licensure, Enforcement and Regulation

31. SPECIALIZED NCIT Curriculum Provides advanced certification in • Advanced Interviewing • Investigative Analysis • Investigative Report Development Council on Licensure, Enforcement and Regulation

32. FACULTY All CLEAR’s training programs are presented by faculty members expert in handling the common challenges faced by professional and occupational regulators. Council on Licensure, Enforcement and Regulation

33. TRAINING on DEMAND Upon request, CLEAR can also meet various training needs. You don’t have to shoulder the entire burden by yourself CLEAR can come to your agency or organization Council on Licensure, Enforcement and Regulation

34. WEBINARS - One-hour topical presentations - Uses Web-based PowerPoint and audio - Multiple attendees for one registration fee - Participants can ask questions - Participants provided post-session copy of the presentation Council on Licensure, Enforcement and Regulation

35. COMMITTEES Much of CLEAR's work is carried out through various standing committees and special interest groups. These groups meet at least twice a year to conduct business. Council on Licensure, Enforcement and Regulation

36. VOLUNTEERS It is primarily through the extraordinary contribution of its many volunteer members that CLEAR accomplishes its mission. You are cordially invited to join one or more of these committees. To participate, fill out the form in your packet. Council on Licensure, Enforcement and Regulation

37. CLEARHQ.ORG Last is CLEAR's much-beloved Web site. The address is http://www.clearhq.org On this site, we have links to regulatory agencies, associations and other stakeholders as well as a host of other information. Council on Licensure, Enforcement and Regulation

38. The BOTTOM LINE CLEAR promotes regulatory excellence through its educational programs, networking opportunities, publications, inquiry and other services for everyone involved with the professional and occupational regulatory community. Council on Licensure, Enforcement and Regulation

39. Thank You! 2007 Annual Conference