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WBT Market Analysis. US vs European Trends in WBT. “ European eLearning Market Forecast and Analysis,2000-2005 “ IDC#TT02H, June 2001 “ The U.S Corporate eLearning Market Forecast and Analysis, 2000-2005”, IDC#24996, June 2001
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WBT Market Analysis US vs European Trends in WBT • “European eLearning Market Forecast and Analysis,2000-2005“IDC#TT02H, June 2001 • “The U.S Corporate eLearning Market Forecast and Analysis, 2000-2005”,IDC#24996, June 2001 • “Corporate Foundationsfor E-learning Success”,October 2000, Xebec McGraw-Hill Survey;UK
Shares of Training Types in Europe "European eLearning Market Forecast and Analysis,2000-2005"IDC#TT02H, June 2001
Current eLearning Market Size “The U.S Corporate eLearning Market Forecast and Analysis, 2000-2005”,IDC#24996, June 2001
Demand-Side Drivers Increased Internet usage and ecommerce (E-1) Need for continuous education (E-2) Need for flexible learning options (E-3) Economic turbulence Need for skilled employees (US-1) Increase outsourcing for training (US-2) Increasing demand in IT skills training (US-3) Supply-Side Drivers Technology advances (E-1) Improved quality and offerings (E-2) Cost saving (E-3) Increasing effective trainning content (US-1) Targetted learning experiences (US-2) eLearning Growth Drivers eLearning
eLearning Segmentation • Content • course structure, multimedia, simulation, testing, assesment • Non-IT: Project management, presentation, communications, leadership, marketing administraton etc. • Learning Services • Need assesment, program building, online mentoring • Delivery Solutions • Tools associated with eLearning
eLearning Market Segmentation "European eLearning Market Forecast and Analysis,2000-2005"IDC#TT02H, June 2001 “The U.S Corporate eLearning Market Forecast and Analysis, 2000-2005”,IDC#24996, June 2001
eLearning Market By Content "European eLearning Market Forecast and Analysis,2000-2005"IDC#TT02H, June 2001 “The U.S Corporate eLearning Market Forecast and Analysis, 2000-2005”,IDC#24996, June 2001
The Reasons For Content Shift • Audience needs more non-IT skills • Vendors shift to developing bussiness skill trainings for the Web. • Customers shift blended learning solutions
eLearning Trends & Inhibitors Macro Trends Industry Trends Macro Inhibitors Firm Level Inhibitors
Macro Trends • Increasing asynchronous eLearning content • Pre-assessment of individual • Learning object • Constant and ongoing assessment • Broadband and higher speed connections • First video based instructional content will increase than quality content+strong instructional design will dominate, then lack of interactivity video based training will decrease • Hosted learning solutions • For small and medium size companies • Not for large enterprises in short term
Macro Trends(continued) • Consolidation • Lack of money to start up • Increasing demand for comprehensing solution • Expansion of market participation • Increased efficiency Many consolidations are expected in 12 months
Macro Trends(continued) • Partnership • Smartforce with Cisco and Microsoft for certification, and with Docent to provide a complete and scalable elearning infrastructure • Docent with KPMG for consulting services • SABA with NETg for content • IBM with Cisco Systems to allow IBM to deliver Cisco for its eLearning training
Macro Trends(continued) • Live eLearning • Not an option but a must
Industry Trends • Product trends • Total learning solutions • Incorparating management options • monitoring • mentoring and online tutoring • assesment and tracking • Electronic performance support systems • Hosting facilities
Industry Trends (continued) • Price trends • Difficulty of cost and value determination • Differenciated pricing policies • Customization needs Will lead to overall confusion on pricing issues
Industry Trends (continued) • Partnership trends (mostly alliances) • provide total solution (Integration of technical facilities and professional curriculum) • Maintain compatibility • Establish standardization
Macro Inhibitors • Localization issues • Language and cultural differences • Technological issues • Bandwidth, compatibility problems • Billing systems • Security concerns • High prices
Firm Level Inhibitors • Main issues that prevent an organization using WBT • Interruptions at the desktop • Poor implementation • Lack of commitment • Priority of other methods • Terminals availibility • Not part of a general strategy • Cost • Limited range of materials • Ineffective marketing • Employee resistance • Insufficient reward • Lack of support from IT management • Lack of line management support • Bandwidth issues • Software issues • Trainer resistance
Firm Level Inhibitors (continued) “Corporate Foundationsfor E-learning Success”,October 2000, Xebec McGraw-Hill Survey;UK
The Reasons of Dramatic Growth • eLearning tools will become a commodity. • Adaption of learning standarts • Demand for extended learning services • Conversion of proprietary learning content to Web format • More robust learning management capabilities
WBT systems Centra SABA Docent Epic Group Skillsoft Cisco 3com M2S Smartforce, NETg IBM, QA Knowledge Pool Digitalthink Global Knowledge Oracle Sun Siemens Blueu HP Click2learn CGEY,Accenture Deloitte Consulting PwC, KPMG eLearning Market Players Delivery Solutions Content Services "European eLearning Market Forecast and Analysis,2000-2005"IDC#TT02H, June 2001
eLearning Players’ Breadth of Offerings "European eLearning Market Forecast and Analysis,2000-2005"IDC#TT02H, June 2001
Corporate eLearning Future Outlook • New Applications... • New Roles... • Pricing Models...
Targeted Learning • Learning object repository • Automated authoring application • Dynamic delivery references • Administrative application
eLearning Plays Role • Acclimate to new job roles • Work with a new product • Adapt to a new corporate culture • Work on a new project • Learn a new bussiness project
A Pricing Model For Every Need • Site licensing • Custom • Per usage • A la Carte • Utility
Lastly...some recommendations • Offer business skills training. • Focus on business problems in addition to cost savings. • Be flexible with pricing. • Do not put the cart before the horse. • Do not forget about “Big Brother.”