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Service Structure And building communication

Service Structure And building communication. MEMBER. GROUP. AREA. REGION. NAWS. NA Service Structure. The Group- The foundation of the NA service structure whose purpose is to carry the message of recovery directly to the suffering addict.

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Service Structure And building communication

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  1. Service StructureAndbuilding communication

  2. MEMBER GROUP AREA REGION NAWS

  3. NA Service Structure • The Group- The foundation of the NA service structure whose purpose is to carry the message of recovery directly to the suffering addict. • The Area- Administers the services of a local NA community. • The Region- Pools the experience and resources of areas and groups to address service issues. • World Services- Unifies and ensures the common welfare of NA worldwide. Literature, translations, fellowship development, etc.

  4. Links of Communicationin the Service Structure • GROUP→AREA/REGION • AREA → REGION • REGION→NAWS • NAWS→GROUP • NAWS→AREA Core responsibility of our service structure is ?

  5. We Are Connected • Discuss the relationship between the two service bodies assigned. • Identify two ways these level of the service structure support or impact each other in fulfilling their functions. What is working/What is not working

  6. What Anyone In Service Should Know….. • How to communicate • Working knowledge of 12 Steps/Traditions/Concepts • Ask for help • How to take notes • Tools available – Service materials • Duties/Responsibilities of position • System/Process – Business meetings • Strengths & Weaknesses • Listening skills

  7. Skill Set of Trusted Servants • Communication • Report writing – bullet points • Respect • Facilitation skills • Share concerns/challenges @ ASC/RSC • Delegate/solicit help

  8. Qualities of Trusted Servants • Integrity • Humility • Willingness • Positive Attitude & Show Enthusiasm • Compassion • Remain Teachable

  9. Building Communication Eighth Concept: “Our service structure depends on the integrity and effectiveness of our communications.” This is by sharing information and experience from: member→group→area→committee→region→zone→world services On every level of service, it is our responsibility to make information available. Integrity means doing our best to keep everyone informed.

  10. Building Communication • Other definitions of integrity are? • How can we tell when our communications are effective? • What is working well in our communication across the different levels of NA service? • What are the communication links that need improving?

  11. Building Communication Small Group Discussion • What actions would help us build an effective chain of communication throughout our service structure. • How do we address those issues we said are not working? Eighth Concept: “Our service structure depends on the integrity and effectiveness of our communications.”

  12. QUESTIONS ?

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