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Workplace Skills

Workplace Skills. Workplace . Workplace – a place of business where an organization accomplishes the tasks that make them successful and earn the profit that keeps the organization productive. Workplace Safety.

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Workplace Skills

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  1. Workplace Skills

  2. Workplace Workplace – a place of business where an organization accomplishes the tasks that make them successful and earn the profit that keeps the organization productive.
  3. Workplace Safety Workplace safety guarantees a safe and hazard-free work environment for you as well as all employees of the organization. When an on-the-job injury occurs, WORKMANS COMP will be paid Workman’s Comp – benefits paid to an injured employee for living expenses while injured
  4. Dress Code Dress code will vary across the career spectrum People who work there help you set the proper dress code Professional Business jobs require a professional dress.
  5. Dress Code Professional Dress Men Blue, Black, or Charcoal Grey suit Button-up shirt and matching tie Brown or Black shoes and belt. Women Skirt and Blouse or Pants Suit Closed toed shoes
  6. Emergency Procedures The Safety Hazards and Emergency Procedures will vary depending on the job. When hired, ask about the procedures that apply
  7. Tools Tools of the Trade – The tools that you need to know and master in order to be the best employee possible at a certain job or position. Tools will vary depending on the job at hand
  8. Tool Maintenance Tools that are used on the job are used every day. That results in a lot of WEAR AND TEAR on the equipment. A Daily, Weekly, or Monthly Maintenance schedule will help extend the life of the equipment and create a safer work environment for the workers.
  9. Technology Technology has made most jobs simpler in some way Email and cell phones allow better communication Digital plans and maps help increase the level of understanding Equipment is easier to operate and maintain How has technology made your career choice easier?
  10. Technology How has technology made your career choice easier? Send me 2 examples of this in a student email.
  11. Organizational Structure Organization - A group of people working together in a coordinated effort to reach certain goals. Organizations are structured into levels The higher level has authority over all levels below
  12. Organizational StructureHierarchy Pyramid
  13. Organizational Structure CEO – Chief Executive Officer CFO – Chief Financial Officer COO – Chief Operating Officer Operative – Employees who have no authority over anyone else and is only responsible for their job
  14. Organizational Structure Authority - The power based on the rights that come with a position. Different levels create clear lines of authority and a chain of command
  15. Organizational Structure Chain of Command The clear line of authority within an organization. In the business world, the chain of command starts with the CEO
  16. Advantages of a Defined Chain of Command Makes it easy for all members of an organization to understand who is in charge. Allows for problems to be handled at the lowest possible level. Only problems that cannot be handled by a lower level supervisor will be introduced to a higher level
  17. Disadvantages of a Defined Chain of Command Can create problems if the structure is too rigid and complicated Too many layers make assigning responsibility difficult. Decisions are made slowly often by people with limited understanding of the issues involved. Ford motor company reduced the levels of mgt from 15 to 9. Larger mgt numbers meant longer time to respond to customer needs. This is a crucial advantage in a highly competitive industry
  18. Improving Productivity In early industrial times, it was proven that assigning specific tasks to individuals or groups will improve productivity This technique is called Division of Labor. Division of Labor may include: Specialization Job Rotation Job Scope Job Depth
  19. Improving Productivity Specialization - groups of workers perform very specific tasks or sets of tasks. Makes training employees easier Can increase productivity May cause boredom among employees
  20. Improving Productivity Job Rotation - Periodically moving of workers from one job to another. This will help prevent workers from becoming bored It also creates a multiskilled workforce
  21. Improving Productivity Job Scope - Refers to the number of operations involved in a job Narrow job scope means few operations involved and may become boring Broad job scope means many operations, which most people find more satisfying
  22. Improving Productivity Job Depth -The freedom employees have to: Plan and organize their work Interact with co-workers Work at their own pace A job with depth allows for the workday to be much less regulated than those with minimal job depth
  23. Organizational Structure During industrial times (late 19th and early 20th centuries) many companies were centralized: Power held by a few senior managers who are responsible for making most important decisions Decentralization - The process by which decisions are made by managers at various levels within an organization.
  24. Types of Organizational Structures Line Structure Line and Staff Structure Matrix Structure Team Structure Each type can be shown by an organizational chart, which is a visual representation of a businesses structure. Shows who reports to whom and what type of work each department does.
  25. Line Structure Authority originates at the top and moves downward in a line. All managers perform line functions. Line functions – functions that contribute directly to company profits. EX. Production mgrs, sales reps, marketing mgrs What type of companies have a line structure?
  26. Organizational Structure
  27. Line and Staff Structure In a mid to large sized company, line managers cant perform all tasks required to run their department. Other employees are hired to help by performing staff functions. Advise and support line functions EX. Legal dept, human resources, public relations Contribute only indirectly to company profits Staff are usually specialists in one field, and only advise line managers.
  28. Line and Staff Structure Chart
  29. Matrix Structure Allows employees from different departments to come together temporarily to work on special project teams. Allows flexibility to respond quickly to customer needs by a team of people devoting time to the project, then return to their departments after completion. Common for companies that take on very large projects EX. Boeing, new aircraft design
  30. Matrix Structure Chart Projects are formed from by employees coming together from each department in their division to work on special projects
  31. Team Structure Brings together people with different skills in order to meet a particular objective. More and more companies are using this over Line and staff. Allows them to meet customer needs quicker than traditional structures Teams make their own decision instead of having to get approval of senior mgrs
  32. Team Structure Chart
  33. Flat Structure An organization that has a small number of levels and a broad span of mgt at each level. This calls for a good bit of delegation on the part of the mgr. Employees have more power within the company. Advantages Greater job satisfaction More delegation Increased communication between levels of mgt.
  34. Tall Structure Organization that has many levels with small spans of management. Power is centralized on the top levels and there is more employee control by senior mgrs. Advantages Greater control Better performance
  35. Teamwork A group of people working together with delegated responsibility to accomplish team set goals Delegate – to divide up responsibility within the team Collaborate – information combined from all members of the team to achieve goals or answer common problems
  36. Working in Teams Advantages 1.sharing of ideas 2.motivation - not wanting to let the team down. Shared targets and aims for the team to meet. 3.Employee needs - employees have social needs, go to work not just for the money but for human contact with workmates etc. Employees can therefore be happier in a team. 4. Personnel support - more experienced members can help, mentor and develop the less experienced members.
  37. Working in Teams Disadvantages 1. not all work is suited to working in a team - there are some one man tasks. 2. Teams can cause conflicts - personality clashes between members. 3. The contribution of quieter members of the team can get crowded out by members with larger personalities. Some good ideas can get lost this way. 4. Team mentality. Workers start to identify just with their own team and this harms relationships between different teams and departments and harms communication in the organization
  38. Departments Marketing – Department that will determine how your company will inform customers about the product. Department head should include place to advertise: newspaper, television, storefronts, billboards, radio ads, mailers, mass emails Sales – Department that will determine where and how to sell the product created and the price to sell it for. Include places to sell and the area in the store to sell it. Production – Department that will determine how to assemble the product. Include all steps in the process of building or creating the product
  39. Corporate Financial Practices Company Credit Card – Charge card given to employees to pay for JOB RELATED expenses. Gas Hotels Client Dinner Expense Report – Form to be filled out when an employee returns from a business trip, or periodically if charges are a standard of the job
  40. Corporate Financial Practices Fraud – being dishonest on an expense report Spending money on the company charge card for non-business related items Not itemizing all purchases correctly Not recording the place of business of the purchase correctly
  41. Corporate Financial Practices Embezzlement – possessing Company money without prior approval Unauthorized purchases and returns ATM withdrawals Petty Cash Small amount of money kept on hand for emergency purchases
  42. Corporate Financial Practices Public Traded Company – Company that has shares of stock available for purchase by investors on the open stock market Stocks may be called Securities Shareholder, Stockholder – someone owning stock in the public traded company
  43. Corporate Financial Practices You can trade your own stock at: Sharebuilder.com E TRADE – with the baby Or create an investment portfolio with a Stock Broker A licensed professional who invests others money in the stock market Investment Portfolio – The stocks that your money is invested in.
  44. Corporate Financial Practices Stock Brokers may be called Financial Investment Professionals Some different places they work are: Edward Jones Merrill Lynch JP Morgan Chase Citigroup
  45. Corporate Financial Practices NYSE – New York Stock Exchange The oldest U.S. stock exchange Located on Wall Street in New York City – The financial capital of the U.S. NASDAQ – National Association of Securities Dealers Automated Quotations An electronic-based securities trading market
  46. Corporate Financial Practices When trading stock, select stable companies to invest in for a safe investment With great risk comes great rewards, but also great losses
  47. Corporate Financial Practices Go to www. nasdaq.com Use Microsoft Excel to record 5 different types of stocks you would like to invest in. You will observe them over the next 5 days. Record this info for each stock: Symbol Last Sale % Change Share Volume
  48. Working in a Public Environment When working on Public computers, security of files and information is a MUST!!! When sending confidential info, or things you don’t want others to see, ENCRYPT the file before sending
  49. Secure Sending of Information Encrypt – the transforming of information using an algorithm that makes it impossible for others to read without the decryption code Algorithm – AKA Cipher – changes the decrypted message into a readable format Decrypt – change the encrypted message back to normal text by inputting the decryption code
  50. Encryption To encrypt a document in Microsoft Word 2007 Go to circle in Top Left > Prepare > Encrypt Document Enter a password that you can remember 2003 Go to Tools > Options > Security > Encryption
  51. Encryption, Sending, Decryption Attach the document to an email and send it to me at zwelch.ah@calhoun.k12.al.us . Put the password in the body of the email so I can decrypt the message once it is sent. Encrypted message and password included worth 50 points possible
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