A Connoisseur, a Critic, and a Skeptic walk into a student union…

1. A Connoisseur, a Critic, and a Skeptic walk into a student union… CAS provides a structured method of evaluation: • Is the “X” functioning effectively to achieve its mission? • X can equal program, service, department • What evidence is available to support the determination?

2. What is CAS? The mission of the Council for the Advancement of Standards in Higher Education (CAS) is to promote the improvement of programs and services to enhance the quality of student learning and development. CAS is a consortium of professional associations who work collaboratively to develop and promulgate standards and guidelines and to encourage self-assessment.

3. Essential Elementsin the CAS Approach • Culture that values involvement of all its members • Has identified quality indicators • Use of standards and guidelines • Willingness/capacity: • To examine itself and assemble results • To report and use the results • Credibility, accountability, improvement: • Program & service improvement; measures of quality and effectiveness; measures of impact on learning

4. Purpose Mission Driven Culture of Evidence • Introduce the CAS Standards • Develop capacity to conduct CAS self-review • Recognize value of Program & Learning Outcomes • Provide support and motivation as you continue to progress toward becoming… Data driven Evidence-based decision-making Able to demonstrate contributions to student learning Informed Practitioners

5. Assessment Pyramid

6. CAS Self-Assessment Process • Establish and prepare the Self-Assessment Teams • Compile and evaluate evidence • Determine how well Standards are met • Where needed, determine appropriate corrective action • Recommend steps for program enhancement • Prepare an action plan

7. The Self-Assessment Team Appoint and Train the Team: • Size of team ≈ 5 • Composition: Faculty, Staff, Students & Others • Leader & admin. support • Establish team ground rules • Discuss meaning of each standard • Establish team’s inter-rater reliability • Encourage team discussion; expect disagreements; commit to consensual resolution

8. Team Actions • Decide whether to include guidelines or other measures that go beyond the standards • Gather and analyze quantitative and qualitative data • Individuals rate each and every criterion measure • Obtain additional documentary evidence if required to make an informed team decision • Complete the assessment, ratings & action plan worksheets

9. Organization of CAS Standards • Mission • Program • Leadership • Human Resources • Ethics • Legal Responsibilities • Equity and Access • Diversity • Organization and Management • Campus and External Relations • Financial Resources • Technology • Facilities and Equipment • Assessment and Evaluation

10. CAS: Standards and Guidelines STANDARD (BOLD TYPE; AUXILARY VERB MUST) Financial Aid Programs (FAP) must have adequate, suitably located facilities and equipment to support its mission and goals efficiently and effectively. Facilities and equipment must be evaluated regularly and be in compliance with relevant federal, state, provincial, and local requirements to provide for access, health, safety, and security. GUIDELINE (LIGHT-FACED TYPE; VERB SHOULD) The program should have facilities or have access to: • private office or space for confidential counseling, interviewing, and other meetings • office, reception, and storage space and security sufficient to accommodate assigned staff, supplies, equipment, library resources, and machinery • conference room or meeting space

11. Assessment Criteria Example Part 6: FINANCIAL RESOURCES Financial Aid Programs (FAP) must have adequate funding to accomplish its mission and goals. Funding priorities must be determined within the context of the stated mission, goals, objectives, and comprehensive analysis of the needs and capabilities of students and the availability of internal or external resources. FAP must demonstrate fiscal responsibility and cost effectiveness consistent with institutional protocols. PART 6. FINANCIAL RESOURCES (Criterion Measures) Rating Scale NOTES 6.1 The program has adequate funding to accomplish its mission and goals. ND 1 2 3 4 NR 6.2 Funding priorities are determined within the context of program mission, student needs, and available fiscal resources. ND 1 2 3 4 NR 6.3 The program demonstrates fiscal responsibility and cost effectiveness consistent with institutional protocols. ND 1 2 3 4 NR Part 6: Financial Resources Overview Questions A. What is the funding strategy for the program? B. What evidence exists to confirm fiscal responsibility and cost-effectiveness?

12. Criterion Measure Rating Scale ND 1 2 3 4 NR Not Done Not met Minimally Well Fully Not Rated Met MetMet Using this scale, consider the evidence available and decide the extent to which each criterionmeasure has been met.

13. CAS: Work Form AAssessment, Ratings, and Significant Items CAS Work Form A Assessment, Ratings, and Significant Items INSTRUCTIONS: This work form should be completed following individual ratings of the participants. For each of the 13 Parts, identify (circle) the criterion measure item number(s) in the column labeled for which there is a substantial rating discrepancy (two or more ratings apart). Items not circled should reflect consensus among judges that practice in that area is satisfactory. Items where judgment variance occurs need to be discussed thoroughly by team members. Follow this action by determining which practices (criterion measures) can be designated as “excellent” or “unsatisfactory” and record them in the Step One column. In Step Two, list the items requiring follow-up action including any criterion measure rated as being unsatisfactory by any reviewer.

14. CAS: Work Form A continued

15. CAS Work Form B: Follow Up Actions INSTRUCTIONS: The purpose of this work form is to begin the planning for action to be taken on the practices judged to merit follow-up (See Step 1, Work Form A). In Step Three, transfer short descriptions of the practices requiring follow-up and detail these items using the table format provided. Step Three: Describe the current practice that requires change and actions to initiate the change

16. CAS Work Form C:Summary Action Plan Step Four: This form concludes the self-assessment process and calls for action to be taken as a consequence of study results. Write a brief action plan statement in the spaces below for each Part in which action is required.

17. An iterative Cycle… • Purpose & scope of study is defined • Self-study team is created and trained • Evaluative evidence is collected • Determine how well Standards are met • Appropriate actions are recognized • Action plan is developed and approved • Plan is communicated and enacted • Repeat (i.e., step 1 = check if improvement achieved)

18. Participant Outcomes • In order to be able to conduct a CAS self-review, by the end of this session participants will be able to: • Articulate the purpose and benefits of the review • Feel increased self-efficacy • Identify institutional stakeholders needed for review process • Identify and obtain appropriate sources of data/evidence • Use data to evaluate compliance with standards & guidelines • Document and present the results of the review