passenger tickets online sales system

1. passenger tickets online sales system for travel agencies and corporate clients www.teletrain.ru

2.   Sales office accreditation Buying equipment transportation sales technology 2 To arrange ticket sales you no longer need:    Hiring a specialist Holding ticket stock There are three levels of B2B solutions that Teletrain offers: Partner’s access to the System with office and call-centre sales functionality Online sales web-module to set up ticket sale on agent’s web-site Full Systemlicense for consolidators to arrange technological distribution through agencies network Since 2005 Teletrain’s online technologies give agents instant access to ticket sales when setting up a regular ticketing house is not possible or not affordable. www.teletrain.ru

3. BSP system’s architecture Suppliers level …andothers GDS level Express-3 Any XMLintake договора Teletrain technologies Agents level Ticket house“А” Ticket house“n” Ticket house “B” Ticket house “C” Subagents level Agent Agent Agent Agent Agent Agent     www www www  Clients                       www.teletrain.ru

4. air tickets 4 User’s workplace (computer connected to Internet) • After successful authorization user gets online access to a flight data: • flight schedules with carrier info, plane type, airports, times of departure, arrival and flight duration; • seats available by class; • tariffs available and tariff application rules. • As a flight and a tariff is chosen user can enter passenger names and book their flight. • A ticket will be issued as soon as the user sends his booking for ticketing. • Tickets are issued by Teletrain through Amadeus GDS or Sirena (for RF domestic flights). You can print the e-ticket receipt right away from the system. 1.Flight search 2. Choose a flight 3. Confirmtariff 4. Enterpassenger data PNR is made 5. Seats booking 6. Ticketissue www.teletrain.ru E-ticket is issued

5. Amadeus:choosing flight 5 • You must choose a flight in each section (outbound/inbound flight) of the search results list. As you choose a flight in first section system will highlight some flights in second section: • those for which the best tariff is applicable in combination with flight • those which can’t be combined with chosen flight www.teletrain.ru

6. Sirena:choosing flight 6 Search results are divided in two sections: outbound and inbound flights. In both sections an approximate number of seats in each available class is shown. You can also see number of seats available in each booking class. As soon as you have chosen a combination of flight and service class in each section you can make pricing request for the marked choice. www.teletrain.ru

7. pricing 7 System lets you choose the best available tariff for the flight combination from the previous step. For non refundable tariffs a warning is shown. A link to complete tariff application rules is also available. www.teletrain.ru

8. e-ticket 8 A booking is made at GDS «Amadeus» or Sirena. Within a time limit the booking can be sent for ticketing with a single click in the system. As an e-ticket is issued it can be printed from the system or e-mailed to the client. www.teletrain.ru

9. Russian railway tickets 9 • After successful authorization user gets online access to a train data: • timetables and train routes with days of operation, departure/arrival times for each station; • seats and tariffs available with in-coach placement. • User chooses a train, enters passenger details and special seat allocation requirements that should be included in railway system ticketing request. • Ticketing request goes directly to Express-3 Automated Distribution System, tickets are instantly issued in selected ticket house location and the user can see exact copies on his screen. 1.Train search 2.Choose a train Express-3 terminal at ticket house 3. Choose carriage type 4. Enter passenger details and allocation request. Ticketing 5.Print a voucherwith a copyof issuedticket www.teletrain.ru Instant ticketing

10. choosing train 10 Search results show a list of trains with seats available for the requested route and period. Number of seats available for each carriage type is shown in columns. You should choose a train to get to the tariff and seat allocation screen. www.teletrain.ru

11. choose a carriage type 11 When the train is chosen you can see available seats allocation in each carriage. Complete tariff calculation for carriage types is shown. Pick up a tariff to proceed to ticketing. www.teletrain.ru

12. passengers 12 • To issue tickets you should do the following: • enter passenger details; • mark carriage and compartment seat allocation requirements; • press «Ticket issue button». www.teletrain.ru

13. print a voucher 13 As soon as ticketing is confirmed you can print a voucher from the system with full pricing details and exact copies of the issued tickets. www.teletrain.ru

14. domestic hotels 14 System includes an online domestic hotel search service. For available rooms booking is confirmed instantly and you can issue a voucher right away or e-mail it to a client. Hotel photos, short description, address, map, check in/ check out times, facilities list and main location distances are also available. www.teletrain.ru

15. settlement of accounts 15 The system holds financial accounts for every partner and you can see all transactions on your account online. You can see online all debit/credit operations, get instant sales report, print it or save it as Excel file. Accounting reports (for Russian accounting system), total or for every transaction, are also available online. www.teletrain.ru

16. retail web-module 16 Those agents who work with Teletrain can apply for retail web-module to be placed on their site. Orders for tickets from their online clients will come directly to their Teletrain account and can be issued with a single click. There are no technical restrictions and only a little support from partner is needed to maintain our web-module on any web-site. All hardware and software is allocated at Teletrain, no support on agent side is needed. Switching on a new web-module takes as long as 15 minutes. It is working and serving clients right away. www.teletrain.ru

17. contacts 17 B2B transportation ticket sales system for: • Agencies • Consolidators • Corporate clients • Internet portals GSA in Germany: KRIS Reisen OHG Address: Koenigswarterstr. 50D-90762 Fuerth Phone: +4911-75 66 20 www.russtravel.de TELETRAIN Ltd. Address: 113191, Moscow, Serpukhovsky Val, 19 Phone/Fax: +7 (495) 510-15-61 www.teletrain.ru