BFSI Solutions

1. BFSI Solutions

2. BFSI Solutions Compliance and Regulatory Solutions Customer Retention Toolkit - Transition from Product Centricity to Customer Centricity Operational Excellence - Clarity in a Fuzzy World! Consultancy, Testing, Audit and Training

3. Compliance and Regulatory Solutions ISO and ISMS Compliance Basel II – Capital Adequacy Reporting AML BACK

4. ISO and ISMS Compliance Challenges Benefits • Stand-alone Application • Manual paper-based systems • No clear visibility in organizations‘ risk and compliance profile • Consistent compliance and controls across the enterprise • Automated information flows • Streamlined controls management • Compliance dashboards • Integrated document management Solutions • Compliance Management services - manage cross-industry mandates and regulations such as: • ISO 9001:2000 (QMS) • ISO 27001 (Information Security Management System) • Sox

5. Basel II – Capital Adequacy Reporting Challenges Benefits • Upgrading existing Core Banking System • Organize effective internal credit rating methodologies • Flawlessly pulling “risk context” specific data from disparate systems • Performing difficult computations and consolidating data with consistent aggregates • Necessitating cross-board training on Basel II compliance • Leverage the existing investments - reducing cost in infrastructural upgradation • Make better and consistent decisions • Superior capital allocation and risk-based pricing • Improved provisioning Solutions • Sra provides BI framework that has: • Built-in capital calculation engine • An extensible data rationalization capability Centrally manage and integrate multi-functional data pertaining to finance, operational, credit and market risks

6. AML Challenges Benefits • Difficulty in extending Core Banking System to track legal transactions • Regional variations in business processes and regulatory mandates • Complexity in applying the same rules across branches • Dynamically changing business rules • Reducing risk by identifying and isolating risky transactions • Complete compliance with regulatory mandates • Integrate with the Core Banking System and perform in-flight quarantine of invalid transactions Solutions • SRA provides “risk and lawfulness” validation engine that adds an intelligence layer to existing Core Banking System. • The built-in intelligent engine control processes and automatically identifies invalid transactions and quarantines them.

7. Customer Retention Toolkit – Transition from Product Centricity to Customer Centricity Customer Intelligence Analytics eSmart Statement Relationship Based Pricing BACK

8. Customer Intelligence Analytics Challenges Benefits • Difficulty in extending Core Banking System to track legal transactions • Regional variations in business processes and regulatory mandates • Complexity in applying the same rules across branches • Dynamically changing business rules • Leveraging existing data investments • Obtaining calibrated perspectives on the customer patterns • Effectively selecting data from complicated Core Banking System to simple excel sheets • Need for intelligent semantics to be associated with data with a high degree of diversity Solutions • SRA's strong analytical platform, a pre-packaged Business Intelligence Datamart empowers banks to make better decision.

9. Relationship Based Pricing Challenges Benefits • Expensive and risky to extend existing Core Banking System • Need to archive and analyze complex customer data with multiple levels of aggregation • Need for a robust Data Model to consistently compensate customers • Flexible and centralized pricing mechanism • Consistent customer-sensitive pricing policy • Addressing the overall returns from customer’s use of various products or services • Consolidating billing and accounting at the customer relationship level Solutions SRA’s dynamic customer-relationship centric Data Model provides: • A consistent, integrated perspective of data breaking down internal lines of business and channel silos • A built-in rules engine to make pricing exceptions factoring customer loyalty and worthiness

10. eSmart Statement Challenges Benefits • Enhanced customer care • Reduced call centre loads • Central management of disputes and other issues • Increased revenue through up-selling/ cross-selling products through the interactive statement • Drastic reduction in customer complaints resolution time • Wean customers from paper statements to electronic statements due to operating efficiency gains. • Identifying value/ benefit in adopting eStatements Solutions • The eSmart Statement provides drillable hierarchy of transactions across all the products selected by a customer. • The eSmart Statements have business logic, finance calculators, etc., embedded into it. • They also have the capabilities to enable cross-selling/ up-selling and targeted advertising.

11. Operational Excellence – Clarity in a Fuzzy World! Automation of Non-core Processes Account Origination BACK

12. Account Origination Challenges Benefits • Complexity in managing a unified account opening process across multiple products • Rule driven interactions between people and systems • Complex multi-step processes involving people playing different roles • Frequently changing business processes and rules • Centralized transaction from customer interview to account origination • Single interface for credit and identity verification • Rules based workflow for approval • Greater revenue growth with lower operational costs • Compliance with KYC norms Solutions • SRA offers an end-to-end account opening solution - from data capture to verification • An integrated workflow engine that defines the process, routing and approval mechanism • Helps in lowering operational costs by eliminating the redundant processes

13. Automation of Non-core Processes Challenges Benefits • A single engine cannot solve each organization's specific needs. • High cost of development of custom applications • High turn around time and associated costs of implementing a change • High risk of IT becoming the bottleneck • Rich web-based applications is generated automatically • User interface has built-in validation • Applications seamlessly connect with CBS as configured • Strict role driven access privileges are created dynamically • Each application has a built-in ‘Business Activity Monitoring’ support • Static reports shall be generated on demand • Online analytical processing cube gets created automatically • At any point the application can be reconfigured and published

14. Automation of Non-core Processes Solutions SRA offers PROOF - a robust, highly customizable, process management suite (connecting people, process and information) PROOF provides: • Powerful web-based graphical process modeller (building a process) • Defining, modifying, creating and publishing multiple versions of applications from anywhere in the world • Built-in rules modeler and rules execution engine • Automatic User Interface (UI) generator • Flexi-pipe driven event infrastructure to connect any type of external applications (HIS, ERP, Legacy systems and much more…)

15. Other Services Consultancy Audit Training BACK