Transforming Luxury Furniture Sales with Shopify Store Management

1. Shopify Listing & Store Management for a Home Furnishing eStore SunTec India’s Success Story

2. Client Background • The client is a prestigious furniture and home decor eCommerce store catering to high-end luxury tastes. • With three distinct websites, they provide a curated collection from leading brands, serving as a premier destination for interior design enthusiasts.

3. Challenges Involved • Struggling with the challenge of managing a vast product catalog and streamlining operations, the client sought our expertise to handle and manage their Shopify store. Our engagement aimed to tackle the following challenges faced by the client: • 1 > Sync between Manual & Traditional Methods • The client relied on manual processes, lacking automation for tasks like inventory syncing and order processing across multiple sales channels.

4. Challenges Involved 2> Invoicing Issues & Revenue Loss Invoicing errors from vendors led to revenue drain, requiring meticulous auditing of invoices to rectify discrepancies. 3> Time-Sensitive Task Management Real-time attention was essential for tasks like order processing, prompting our team to work in shifts to meet the client's operational needs.

5. Optimized Product Listings: • Solutions Offered by Our Experts • Our Shopify product data entry and management experts tackled the challenges faced by our client in streamlining their store operations by providing the following: • Optimized Product Listings: • 01 • We created compelling product descriptions and enhanced product images to highlight the exclusivity and elegance of the client's luxury products, maximizing their impact on potential customers. • Efficient Inventory Management: • 02 • With regular inventory reports from the client's vendors, we synchronized stock levels and removed discontinued items from the storefront, ensuring customers view only in-stock products for purchase.

6. Optimized Product Listings: • Real-Time Order Processing: • 03 • Our team handled order processing and tracking, validating product availability, updating orders in a master sheet, and coordinating with vendors for shipment tracking. • Invoice Reconciliation: • 04 • We monitored all invoices, identifying discrepancies and communicating them directly to the client for efficient resolution with vendors, minimizing revenue loss due to invoicing errors. • Data Enrichment and Bulk Upload: • 05 • We gathered product attributes from credible sources and consolidated this information into a comprehensive product database. Utilizing the Matrixify application, we streamlined the process by performing bulk product uploads, ensuring accurate and up-to-date data.

7. Cost Savings Omnichannel Integration Improved Customer Satisfaction • Results Achieved • Through invoice reconciliation, we've identified discrepancies, saving the client over $12,000, showcasing our attention to detail and cost-effectiveness. • As the client transitions from a traditional model, we're assisting the client in establishing an omnichannel presence, integrating online storefronts, and automating order processing for seamless operations across channels. • By optimizing order fulfillment processes, we've reduced customer queries and returns by 20%, elevating overall customer satisfaction levels.

8. Join 700+ Businesses who Have Achieved Unparalleled Results with Our Shopify Product Upload Services • Our dedicated Shopify product data entry experts streamline your eCommerce operations for better sales, conversions, and ROI. • Contact: • +1 585 283 0055 • +44 203 514 2601 • info@suntecindia.com • www.suntecindia.com