Account Reset Console Delegated and secure self password resets

1. Account Reset ConsoleDelegated and secure self password resets Joe Vachon Sales Engineer

2. The Problem: Frequently Forgotten Passwords • Help Desk inundated with requests to reset forgotten or expired passwords • Lost productivity from Help Desk having to constantly change passwords, end-users locked out of accounts • Active Directory delegation limitations expose network architecture to lower powered IT staff • Ineffective password management leads to threats ranging from failed compliance audits to security breaches • Sarbanes-Oxley, HIPAA, PCI compliance requirements.

3. The Solution:Account Reset Console • Lets users reset or unlock their own accounts in secure, audited, and delegated manner • Users perform self service resets – no administrator or Help Desk involvement • IT maintains full control over who has access to the application  "Account Reset Console creates an audit trail of password changes and can identify and close potential security breaches by automatically disabling accounts that are no longer in use." Blake Eno Products Editor, Windows IT Pro

4. Requirements • IIS 5.0 or later\Personal Web Server. • Active Server Pages enabled. • SQL 2000\SQL Express\MSDE allowing SQL authentication. • COM identity with Account Operator rights in the domain. • SSL certificate recommended

5. Specifications • Supports Microsoft Windows NT/2000/XP/Server 2003/Vista/Server 2008 • Also supports mobile devices such as Microsoft Pocket PC and other PDAs • Operates with any SQL capable database • Interfaces with existing AD or HR databases • Utilizes existing domain group memberships • Deploys without installing agents on client systems

6. Demonstration Configuration and Management

7. Demonstration Users resetting passwords and unlocking accounts

8. Demonstration Reporting and Logging

9. Multiple Options • Certified for Microsoft Windows Vista; can interface with Vista Credential Providers • Lets locked out users access the Windows logon page (CTRL+ALT+DEL) to reset accounts • Users can also change their passwords via a secure web site accessible from any computer

10. Security • IT controls Help Desk and end-user access to application • Users confirm identity through set of relational databases • Audit trail of all program usage, including logons/logoffs and account resets • No account information is displayed to Help Desk staff

11. Additional Features • Alert users and IT about expiring passwords • Force users to reset recently changed passwords • Identify and disable inactive accounts “Account Reset Console is the first password reset tool that that can interface with Microsoft Windows Vista Credential Providers…which enables users of Vista to reset their own password without calling for technical support.” Blake Eno Products Editor, Windows IT Pro

12. Oversight Control • Identify common issues throughout the network • Auditable logs • Scheduled and on-demand reporting and alerting tools • Filtered reports • Identify users that have not enrolled to ensure full participation

13. Compliance • Maintain compliance with the control and auditing requirements of Sarbanes-Oxley, HIPAA, PCI, and other regulatory standards • Generate reports for security auditors • Audit password management • Strict controls for users with access to sensitive data

14. Licensing & Availability • Licensed by managed user • Pricing starts at $6 per user account, with 100 user minimum • Academic, GSA, and non-profit discounts available • Available now • Free, fully functional evaluation available

15. Conclusion Questions? Email: sales@liebsoft.com Phone: 800-829-6263 http://www.liebsoft.com Joe Vachon Sales Engineer