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TELEPSYCHIATRY. MARYLAND RURAL DEVELOPMENT GRANT Delta States September 2009. Brian Grady University of Maryland Holly Ireland Mid-Shore Mental Health Jean Honey Project Coordinator. BACKGROUND. One Year Grant with 2 one-year potential continuations MSMHS Lead Agency Partners
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TELEPSYCHIATRY MARYLAND RURAL DEVELOPMENT GRANT Delta States September 2009 Brian Grady University of Maryland Holly Ireland Mid-Shore Mental Health Jean Honey Project Coordinator
BACKGROUND • One Year Grant with 2 one-year potential continuations • MSMHS Lead Agency Partners • Maryland Department of Health and Mental Hygiene (DHMH) • University of Maryland School of Medicine Department of Psychiatry • Garrett County Core Service Agency • St Mary’s County Department of Human Services
Mental Health Professional Shortage Area Designations By Rural/ Non Rural Classification at 11/2008 Single (Entire) County Comprehensive Health Center Facility
Counties Seven Rural Counties: St. Mary’s, Garrett, Caroline, Dorchester, Kent, Queen Anne’s and Talbot Mental Health Care Professional Shortage Area
Sites • Caroline: Caroline County Mental Health Clinic • Dorchester: Wellness Center Mace’s Lane Middle School • Garrett: Garrett County Health Department • Kent: A.F. Whitsitt Center • St. Mary’s: Pathways, Inc • Talbot: Maple Shade Youth and Family Services • Priority Populations: Child/ Adolescent, Geriatric, Co-Occurring Substance Abuse, Deaf/ Hard of Hearing
Operational Framework • Time Line – Announced May 2008 • October 27 – November 5th: Installation of Equipment • Procedures/Schedules/Outreach • Targets • Through April 09: 117 clients/333 encounters • Through 3 year project: 585 clients/ 1,665 encounters • 85% Satisfaction • 95% Completion
University TMH Philosophy • Quality Mental Healthcare • Improve Access • Cost Effectiveness • Utilization of Limited Resources
BENEFITS Consumers: Overall Increases Choice, independence and quality of life • Reduces Appointment Wait Times • Early intervention and treatment • Access to Specialist Providers • Continuity Between Appointments • Reduced ER visits and Inpatient Length Providers: Increases clinical capacity • Connected to Academic Centers, Meetings, Training, Group Therapy
Textbook Implementation Strategy* • Alliance • Assessment • Approach • Access • Accountability • Apprehension • Anticipation *Grady BJ. Chapter 41: TelePsychiatry, Textbook Of Consultation-Liaison Psychiatry, Edited by Wise, MG, Rundell, JR, APP, 2002.
Alliance • Consultant/Consultee • “Ivory Tower” • Communication • Consultee/Patient • Attitude toward MH • Consultant/Patient • Administrative and Support Staff
Assessment • Needs/Resources of Originating Site • Equipment, Capacity, Staff, Budget • Capabilities/Resources of Distant Site • Equipment, Capacity, Staff, Budget • Personal Investment • Distant Site • Originating Site
Approach • Clinician Driven • Consultee Orientation • Appropriate Patient Selection/ Evaluation/Treatment
Access • Patient • Specialty Care • Originating Site • Located within the clinic • Distant Site • Located within the clinic
Accountability • Standard Operating Procedure/Protocols • Records • Cost
Apprehension • Risk/Benefit Ratio • Cost/Benefit Ratio • Patient Information • Security • Privacy • Confidentiality
Hub Patient Safety Equipment Failure Staffing Problems Satellite Patient Safety Equipment Failure Staffing Problems The Seventh "A" Anticipate
Success Depends On Interest Alliance Simplicity Appropriate Use of Resources 18
How Are We Doong? • Alliance • Consultant/Consultee • Consultee/Patient • Consultant/Patient • Administrative and Support Staff • Assessment • Originating Site • Distant Site • Personal Investment • Approach • Clinician Driven • Consultee Orientation • Appropriate Patient Selection/ Evaluation/Treatment
How Are We Doing? • Access • Patient • Accountability • SOP/Protocols • Records • Cost • Apprehension • Risk/Benefit Ratio • Cost/Benefit Ratio • Patient Information • Anticipation
Telepsychiatry Development Grant Program Choices: 21 • Factors Uncontrollable • Grant Rural Eligibility Requirements • State Mental Health Services Organization • Factors Limited Control • Patient eligibility/participation • Provider participation • Site participation • Steering Committee Participation • Sustainability/Economics • Clinical Practice Model
Telepsychiatry Development Grant Program Choices: 22 • Factors Controllable • Lead Agency • Staffing • Project Management • Grant Reporting • Tech Support • Data Analysis
THANK YOU QUESTIONS?