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This article explores a librarian's journey in finding and implementing a discovery service for their library. It discusses the different options available, the research conducted, and the process of comparing and selecting a discovery service.
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Discover @South College! One Librarian’s Journey Through Research, Implementation, and the Aftermath of a Discovery Service
The Impetus for Discovery • October 2012, the faculty request • A database with everything AND full text • All library resources (print and online) • Single search box • One results list • Full text links to all library subscriptions • Suggested: Federated search system
The Search for Discovery • Review of other libraries’ search setups • Search boxes embedded on home pages • One search location plus “A-to-Z” lists for selecting individual databases and journals • Words that stood out: Primo, Summon, Local • The question: What are they??
The Research of Discovery • Review of the literature (of course!) • A search for “federated search” led to • “web scale discovery” • “discovery tools” • “discovery services” Note: Having a discovery service made finding articles about discovery services much easier than a web or individual database search…go figure.
What is Discovery? • “If a next-generation OPAC, a federated search engine, and all of your full-text databases had a baby, that baby would be web scale discovery.” (Wisniewski, 2010) • By far my favorite definition.
The List • Discovery Services reviewed in April 2013 • EBSCO Discovery Service • Ex Libris Primo • Follett One Search • Innovative Interfaces Encore Synergy • OCLC WorldCat Local • Serial Solutions Summon • SirsiDynixEnterprise
Can it be Free? • Open source discovery tools are available • VuFind, Blacklight • Why we didn’t consider open source • Small library staff assigned to Discovery (n=1) • The implementation and maintenance would be a full time job in and of itself. • The process and maintenance were above said librarian’s understanding. • I felt way over my head with just the paid options! Read: I wanted a fall guy for when something didn’t work, preferably a paid vendor representative whose job was to make their product work for me.
The Contenders • The short list • EBSCO Discovery Service • OCLC WorldCat Local • Serial Solutions Summon • Primo: our collection was too small (n<100,000) • Encore & Enterprise: lack of vendor communication encouraged me to drop them from my list. • One Search: did not support our databases
The Comparison of Discovery • Create a comprehensive journal title list of your library’s electronic resources • Include online ISSN for accuracy • Compare your title list with the central index of each Discovery Service • Provide each vendor with this list for an in-house coverage comparison • Also provide each vendor with a list of your database subscriptions
The Comparison of Discovery • Consider your discovery needs • Will you include your ILS? Do you want real time availability? • What percentage of your databases and journals are in the central index? • Can resources not in the central index be included? Note: An in-depth question list for library staff and prospective vendor(s) is provided by Vaughan (2011) in the article Investigations into library web scale discovery services. By Spring 2013, I felt that many vendor sites and promotions covered many of these questions.
The Winner is… • Top 3 Reasons Why I recommended… EBSCO Discovery Service! • Familiarity – we already subscribe to several EBSCO databases and the search experience is similar. • Compatibility– the percentage of our non-EBSCO content that was already available in the EDS central index was higher than other two. • Cost – Summon was a close second in terms of cost, but the familiarity and compatibility of the EBSCO product won out.
References (The Short List) • Hoeppner, A. (2012). The ins and outs of evaluating web-scale discovery services. Computers in Libraries, 32(3). Retrieved from http://www.infotoday.com/cilmag/apr12/Hoeppner-Web-Scale-Discovery-Services.shtml • Hoy, M. B. (2012). An introduction to web scale discovery systems. Medical Reference Services Quarterly, 31(3), 323-329. doi: 10.1080/02763869.2012.698186 • Moore, K. B., & Greene, C. (2012). Choosing discovery: A literature review on the selection and evaluation of discovery layers. Journal of Web Librarianship, 6(3), 145-163. doi: 10.1080/19322909.2012.689602 • Thomsett-Scott, B., & Reese, P. E. (2012). Academic libraries and discovery tools: A survey of the literature. College & Undergraduate Libraries, 19(2-4), 123-143. doi: 10.1080/10691316.2012.697009 • Vaughan, J. (2011). Web scale discovery services. Library Technology Reports, 47(1), 5-60. doi: 10.5860/ltr.47n1 • Vaughan, J. (2012). Investigations into library web-scale discovery services. Information Technology & Libraries, 31(1), 32-82. Retrieved from http://ejournals.bc.edu/ojs/index.php/ital/article/view/1916 • Wang, Y., & Mi, J. (2012). Searchability and discoverability of library resources: Federated search and beyond. College & Undergraduate Libraries, 19(2-4), 229-245. doi: 10.1080/10691316.2012.698944 • Wisniewski, J. (2010). Web scale discovery: The future’s so bright I gotta wear shades. Online, 34(4), 55-58. Retrieved from EBSCO Health Source/Nursing Academic.