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Margaret Mary Community Hospital Why HIEs are Meaningful November 2009 . Indianapolis. Greensburg. Cincinnati. Columbus. Batesville. MMCH Services. MMCH Technology Highlights. “Improve the health of our communities.” EMR PACs Bedside Medication Verification
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Margaret Mary Community Hospital Why HIEs are Meaningful November 2009
Indianapolis Greensburg Cincinnati Columbus Batesville
MMCH Technology Highlights “Improve the health of our communities.” • EMR • PACs • Bedside Medication Verification • Voice Recognition Dictation • Biometric Readers – Single Sign On • Wireless Network • VM & Dual SAN
Improvement Opportunity • Improve Physicians access to patient data • Physician Practice Workflow Improvement • Buried in paper from many labs, hospitals, etc. • Flexible result delivery – final vs. preliminary • Smart delivery of results with anywhere / anytime access • Interface – MMCH Physician EHR • Control Cost
Timeline • February 2008 Project Launch • May 19, 2008 LIVE – 1stPractice • May–Sept 2008 Train & Install • 75% Complete w/ Targeted MDs • October 8, 2009 Exchange to Exchange
Information Exchange • Lab Results • Radiology Readings • Cardio Readings • History & Physicals • Operative Notes • Discharge Summaries • Oncology Notes • Patient Demographics (ADTs)
Dr. Scott Callahan, M.D. Pediatrician “With the use of our HealthBridge exchange I can access almost 100% of my patient’s information on my system, directly in the patient’s chart. I get results from our local hospital as well as Cincinnati Children’s Hospital and will get results from Riley Hospital in Indianapolis!”
Dr. Stephen Glaser, M.D. Family Practice “I use HealthBridge every day. I can easily review results, without spending time sorting through paper. HealthBridge has made my practice more efficient.”
Dr. David Welsh, M.D. Surgeon & Immediate Past President of the Indiana State Medical Association “HealthBridge saves my staff time by allowing them to manage the results and determine which results get printed. This improvement helps me receive the results faster. ”
Lesson Learned / Challenges • Final vs. Preliminary - E-sign • ER Physician Access • Data Formatting – Outside Lab Vendor • Testing • Variations in transcripted templates • Involvement
Real Improvements Physicians • Clinical data located in a single location from all healthcare facilities within the exchange • Results directly into Physician’s Electronic Medical Record (EMR) Patients • Eliminate unnecessary duplicate test • Improve delivery of results / improved care MMCH • Single interface to HealthBridge • Ability to audit result delivery and review
Questions & Contact Info Donna Nobbe Donna.nobbe@mmch.org Trisha Prickel Trisha.prickel@mmch.org