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There and Back

There and Back. In One Piece. There and Back. Zoomin’. Intro Resources Health Fees Preparation En Route Upon Arrival On Site Emergency Forms & Documents. Do You Remember?. Intro. What is Paddington’s favorite snack? What is Jonathan’s typical exclamation? Hold those words….

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There and Back

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  1. There and Back In One Piece

  2. There and Back Zoomin’ • Intro • Resources • Health Fees • Preparation • En Route • Upon Arrival • On Site • Emergency • Forms & Documents

  3. Do You Remember? Intro • What is Paddington’s favorite snack? • What is Jonathan’s typical exclamation? • Hold those words…

  4. Not Scare Intro Prepare

  5. Westmont Stories Intro

  6. Intro Harm or Danger • We don’t intend to lead you there! • BUT … You’ll encounter things we could never have predicted

  7. Westmont Network Resources Off Campus Programs Crisis Mgmt Team Risk Mgmt Your Backup Team Corporate Risk Int’l AJ Gallagher & Co Health Insurance United Educators Worldwide Assistance

  8. Embassies & Consulates Resources Westmont Network BUT: No Magic Bullets So Read your Blue Sheet

  9. Preparation Wallet • Sanitize it … carry only: • CDL; Insurance Info; Credit Card • Carry Two Credit Cards • Separately! • Use Pouch • Inside pants or shirt/blouse • Maybe a fake wallet • Cancelled credit card; a bit of cash; expired driver’s license

  10. Preparation Luggage • Make it Distinctive • Use “private” fob • Attach fob NOT to handle

  11. Preparation Copies of … • Passport • Itinerary • So luggage can follow you • Allergy list • Worldwide Assistance (tattoo!) • Sets for: • Each bag of luggage • Family • Program Director

  12. Preparation Medications, Etc • Have plenty for trip • Bring Rx (brand and generic) • Extra glasses and/or contacts

  13. En Route The Scams • Airport Shuttle • Well-dressed woman with kid • Fanny Pack • Gonna chase the slicer? • Purse Snatchers • Replaced the hooks • Late Boarders • Solitary Credit Card

  14. En Route The Scams • True Professionals • Attentive for the Inattentive

  15. En Route En Gard • Always lock luggage • Bad baggage handlers • Especially in 3rd world • Race to baggage claim • Scanners: Buddy up • Don’t allow cuts • Use farthest stall • Don’t risk your life for your possessions! Your pocket change can be big $ for some people

  16. Upon Arrival Taxis • Note cab number • Settle on price before leaving • Watch your luggage • Don’t share personal info • Prep payment cash while en route • Pay while in the car

  17. Watch out for pickpockets! Upon Arrival Settling In • Register at the Consulate • Practice using a payphone • Call home collect • When in Rome…

  18. On Site Attire • Dress as a Safety Issue • American Identity • Avoid standing out • Modesty • Avoid unintended advances and misunderstandings

  19. On Site Where Are You?? • Away from American icons • McDonalds, Starbucks, Hard Rock Café • American military installations • If you’ll be apart from the group, tell the program staff: • Where you’ll be, how to reach you, and when you’ll return • Use the Buddy System so someone always knows where you are

  20. On Site Sexual “Harassment” • Some countries haven’t a clue • If you’re uncomfortable, listen to that intuition, and find a way out • If approached, report the incident immediately to your program staff

  21. On Site Vehicles • You do not have Westmont’s permission to operate a motor vehicle while on the program • This rule is not subject to the discretion of the program staff • Moped on Greek island

  22. On Site Why More Rules? • Absence or injury can wreak havoc on the rest of the group • The strain of the circumstance is challenging enough • We need to discourage you from entering harm

  23. Emergency Danger? Where?? • US is perceived as dangerous due to media portrayals • Same is true the other direction • For most people in the world life is normal, and usually safe

  24. Emergency So Why Would Anything Go Wrong? • Accidents somewhat more likely • Distraction • Unfamiliarity • Consequences somewhat, to significantly, more severe • Fewer medical and other resources • Hampered communication • Incompatible legal systems

  25. Emergency Medical • Worldwide Assistance • Locating medical services • Entre’ to hospital • Cash advanced for emergency medical services • WA “insurance” covers only: • Medical evacuation & supervision • Family member travel • Repatriation of remains

  26. Emergency Medical • Billing for Medical Services: • Present your parents’ card • Why? Still “Primary” • If services or release withheld, WA will advance the costs • Health insurance reimburses WA

  27. Emergency • WA Role

  28. Emergency • WA Role

  29. Emergency • WA Role

  30. Emergency • WA Role

  31. Emergency • So Who Will Pay? • YOU!

  32. Emergency • So Who Will Pay? • “The Easy Way” Hospital You

  33. Emergency • So Who Will Pay? • “The Easy Way” Hospital You

  34. Emergency • So Who Will Pay? • “The Easy Way” Hospital You

  35. Emergency • So Who Will Pay? • “The Usual Way” Hospital You WA WC Parents’Ins SchoolIns

  36. Emergency • So Who Will Pay? • “The Usual Way” Hospital You WA WC Parents’Ins SchoolIns

  37. Emergency • So Who Will Pay? • “The Usual Way” Hospital You WA WC Parents’Ins SchoolIns

  38. Emergency • So Who Will Pay? • “The Usual Way” Hospital You WA WC Parents’Ins SchoolIns

  39. Emergency • So Who Will Pay? • “The Usual Way” Hospital You WA WC Parents’Ins SchoolIns

  40. Emergency • So Who Will Pay? • “The Usual Way” Hospital You WA WC Parents’Ins SchoolIns

  41. Emergency • So Who Will Pay? • “The Usual Way” Hospital You WA WC Parents’Ins SchoolIns

  42. Emergency • So Who Will Pay? • “The Usual Way” Hospital You WA WC Parents’Ins SchoolIns

  43. Emergency Legal • Worldwide Assistance • Assist in finding (but not paying for) English-speaking attorney • Advance bail (must be reimbursed) • 24-hr telephone interpreters for qualified emergencies

  44. Emergency Lost or Stolen Property • Worldwide Assistance • Help arrange replacement of passport • Advance cash for purchase of replacement goods (clothing, etc) • YOU need to report your stolen credit cards

  45. Emergency WA vs ISIC • ISIC = Discounts & some services • Call Worldwide Assistance • Specialized services • Arranged thru United Educators • Pipeline to Westmont • ONLY call ISIC as backup (if repeated attempts to call WA have failed)

  46. Emergency REMEMBER!! • We’ll never forget you, or stop trying to bring you home safe!

  47. Health Fee Covers… • Health Insurance • Special Insurances • Foreign Auto (for program driving) • Workers Comp • Orientation Program • Pouches/Kwikpoint cards • Program Admin • NOT your property! • Also, airlines don’t typically cover money, jewelry, cameras, computers, Rx’s

  48. Health Fee Why? • On campus = Ins + Services • Off campus = Ins + Services • Parental Insurance not typically worldwide coverage (eg, at USC: 2 of 32) • Westmont’s Insurance • Modest • Supplemental • Taking the risks seriously

  49. Forms & Doc’s Forms • Participation Agreement • The “Big Deal” form • Walk-thru • Durable Power of Attorney (aka “Health Care Agent form”) • Very specific legal requirements • Not strictly required, nor strictly enforceable in other jurisdictions • Misc other forms

  50. Forms & Doc’s Documents • OCP Study Abroad Handbook • Foreign Travel Safety Manual • Program reading materials

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