Intelligent Information Systems for Emergency Management

1. Intelligent Information Systems for Emergency Management Dr Milorad Tosic

2. Emergency Management • Stakeholders • Individuals • Enterprises • Whole society • Future generations • Nature of the system factors • Extremely low probability • Extremely high impact • Extremely complex systems (people, services, equipment, management, technology, etc.) that must be ready in a very long period of time (ideally indefinitely) just to be used for a very short period of time (during the emergent situation).

3. Intelligent Information Systems (IIS) • Core concepts [TOSMIL,TOS,CH] • (Context sensitive) Semantics • Active distributed knowledge • Complex adaptive systems • Interactive communities of agents (human as well as software) • IIS value-add • PEOPLE PEOPLE PEOPLE make the system intelligent, effective and successful!!!

4. Quality of interaction on the Web? • How many of you have ever used the Web? • (ALL – easy, available, valuable, pervasive) • How many of you want to contribute to Web site building? • (CONFLICT – contribute ALL – tedious building FIEW) • How many of you personally maintain or hire a service to maintain your Web site? • (FIEW or DON’T KNOW – tedious work requiring technical knowledge) • How many of you have had a problem updating your site? • (FIEW – due to expensive SA support, UPDATES ARE REAR AND RISKY)

5. Quality of interaction on the Web? • How many of you have the need for collaborative mechanisms and group support? • (ALL have the need but FIEW recognize the need) • How many of you have the need to accumulate personal knowledge built over a general topic? • (ALL have the need but FIEW have first-hand experience) • What about distributed, shared, and community knowledge? • (Value for ALL but critical mass threshold is high) • How many of you would like to have easy access to national heritage knowledge and interact with it? • (ALL – but REQUIRES Next Generation National Heritage Infrastructure)

6. Our answer: Collaborative Semantic Web Portal Prototype • Collaborative workspace that brings together • People • Relevant information, • Knowledge, • Interaction, • Innovative methodologies, and • Supporting Tools

7. Our answer: Collaborative Semantic Web Portal Prototype • Prototype: • Inter- as well as intra-community collaboration, • Workflow and Process management, • Interaction, • Knowledge sharing and dissemination, • Heterogeneous information integration, • Awareness building. • Mechanisms: • System login and working groups, • Interaction over content, • Interaction over structure, • Interaction over presentation semantics,

8. System login and working groups Not in Work Group? You don’t have privileges to VIEW and EDIT this page content • Permissions for users and working groups: • VIEW page content • EDIT page content • PRINT page content • CREATE new page • ATTACHMENTS per page

9. Menu creating and editing Page attachments as documents and pictures Page and content creating and editing Different ways of the content printing

10. Interaction over content: Collaborative page editing

11. Interaction over content: Content printing • Pretty printing • Pure text printing • PDF printing • MS Word printing

12. Interaction over structure: Automatic Links • Automatic links for page neighborhood (links pointing to the page and links pointing from the page) • Useful for drop-down menus within main menu as well as page-specific menus reflecting current context

13. Interaction over presentation semantics • Importing inter and intra web pages or their some part into page content

14. Interaction over presentation semantics • Personalization and configuration of several existing applications

15. Our experience so far • Education • Student-teacher communication is improved • Students are more active on the projects • Management of the course is more natural • Students like this approach • Agile project management • Interactive distributed meeting minutes administration • Project knowledge accumulation • Project members have location-independent access to shared project’s documentation over the Web • Automatic e-mail notification about changes in the shared workspace

16. Future work: P2P Semantic Web for robust distributed storage • Self organizing complex system for “storage – for forever” and semantic collaboration

17. Conclusion • Intelligent information systems • Collaboration and easy access to information • Personal knowledge accumulation • Distributed, shared, and community knowledge • Interaction over multiple dimensions: • Content • Structure • Presentation semantics • Heterogeneous application integration • Robust distributed storage for knowledge archiving

18. References [TOS] Milorad Tosic, “Meta-Architecture for Intelligent Information Systems”, Workshop on Designing for Reflective Practitioners: Sharing and Assessing Progress by Diverse Communities, CHI2004. [TOSMIL] M. Tosic, V. Milicevic, "Social Networking in the University Education Process", Workshop on Tools for CS Education, Fourth International Conference for Informatics and Information Technology, CIIT 2003. [HZ] Hai Zhuge, “Semantic Grid: Scientific Issues, Infrastructure, and Methodology”, Communications of ACM, April 2005., Vol.48, No. 4, pp. 117-119

19. Intelligent Information Systems for Emergency Management Questions? http://infosys1.elfak.ni.ac.yu