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T it l e Aria l 2 8 S u b t i t le Ari a l Narr ow 18

Ser v ice Sy s tem Des i gn Briefi n g. T it l e Aria l 2 8 S u b t i t le Ari a l Narr ow 18. 14 M arch 2017 Em m a White Director General Ka t rina V ernon Di r e c tor S ervice S tandards and Contra c t i ng Roc h elle Binks General Manag e r S tra t egy and Reform.

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T it l e Aria l 2 8 S u b t i t le Ari a l Narr ow 18

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  1. ServiceSystemDesignBriefing TitleArial28 SubtitleArial Narrow18 14 March 2017 EmmaWhite DirectorGeneral KatrinaVernon Director ServiceStandardsandContracting RochelleBinks GeneralManager StrategyandReform

  2. EIFSS and Out-of-homecare procurement Purpose: • Provideanoverview ofthebroadservicespecificationsofthefundedservices intheEarlier InterventionandFamily SupportStrategy(EIFSS) andPhaseThreeoftheOutofHome CareReform • Providedetailsoftheupcomingprocurementprocesses,includingengagementand • consultationopportunities forthecommunity servicesectorandkey stakeholders • UpdateonPhase2ofOOHCReform • PleaserefertotheDepartment’swebsitefor: • Calendarofengagement,consultationandprocurementtimelines • Copy oftoday’sPowerPointpresentation • BuildingaBetterFuture–OutofHomeCareReforminWesternAustralia • BuildingSafeandStrongFamilies–Earlier InterventionandFamily SupportStrategy

  3. Questions

  4. Whya new servicesystemdesign? • Significantchangesarerequiredinthecurrentservicesystem tomeettheneeds ofchildrenandfamiliesintheWesternAustraliancommunity • Reformingtheservicesystem,whichincludesDepartmentprovidedand contractedservices,aimsto: • reducethenumberofchildrenenteringcare,particularlyAboriginalchildren; oprovidemoreeffectiveandculturallyappropriatecaretoAboriginalchildren; oprovidebetterlifeoutcomesfor allchildreninout-of-homecare;and • developa morefinanciallysustainablesystem • TheDepartmentisundergoingsignificantrealignmentofitsworkforceand internalresources

  5. Growth -Children andyoung people in the CEO’s care

  6. Growthoffamily care Inthelast9years,thenumberofchildrenin familycarehasincreased105%, comparedtoanincreaseof53%forchildreninfostercare

  7. OOHC Procurement: Phase3 • Phase3–Procurementoffive servicemodelsaddressingthe needsoffamilies,childrenand youngpeople. • Strategic focuson: • preventingAboriginalchildren coming intocare. • stabilisingfamily carearrangements. • supportingchildrenleavingtheCEO’scare, toaccess stableaccommodation andtraining/education.

  8. OOHCProcurement: Phase3 Phase3consultation,designanddevelopment hasnowcommencedwith anticipated servicestart dates ofJulyandOctober2018. 8

  9. Parent and Baby SupportService • Aim:Supportanewbornchildtoremainwiththeir parent/s wherethereiseither: • Riskthe child maybe placed intothecareofthe CEO,or • Thechildisinthelegalcareofthe CEObutplaced withtheparent/s • Broadmodel/concepts: • Thisisan Aboriginal specificlive-in,intensivesupportservice • Motherand/orfathercanbeaccommodated withbabyifappropriate • DeliveredinthePerthMetropolitanarea • Aboriginalparentsaged15to25 • Thisisa restricted tender process to ACCOsand isconsistentwiththe Department’s strategicdirection as outlined in theAboriginalServicesandPracticeFramework2016- 2018 • ACCO Co-designPhase:April–May2017 • (registeryourexpressionof interest online) • ConsultationwithCSO’s, keystakeholdersand serviceusers: June2017. • IndicativeAdvertising Date:November 2017 9

  10. Family CareSupport • Aim:Support,sustainandmaintainfamilycarearrangementsforchildren • andyoungpeopleinthe care ofthe CEO • BroadModel/Concepts: • Providetrauma-informededucationandskilldevelopmentservicestocarers andchildren: • Practical parenting education and skill development (complex needs andtrauma) • In-homepracticalsupport • Childmentalhealtheducationandskillsdevelopment • Safetyandprotectiveskills • Focus on supportingfamilycarerstoobtainandmaintainstablehousing • Priority providedfor Aboriginalfamily carers • Regionalandmetropolitanservicedelivery Co-DesignandEngage:March–August 2017 IndicativeAdvertisingDate:February 2018 10

  11. Family Care Connections • Aim: Identify, support and sustain family care networks for Aboriginal childrenandyoungpeoplein care • Broadmodel/concepts: • Search andidentifyfamiliesforAboriginalchildren currentlyinout-of-homecareto: • identifyasuitable carearrangementwithfamilycarers;and/or • identifyandbuildfamilynetworksforthechild. • Facilitate and coordinate connections for a child in care to their identified family and communitymembers,including; • contacting potentialfamilymembers; • facilitatingmeetingsbetweenchild, familyandcommunitymembers; • supportingthedevelopmentofrelationshipsbetweennaturalsupportnetworksand • thechild; • supporting familyand communitymemberstomeetthe needsofthechild. • Co-designand Engage:March–August2017 • IndicativeAdvertisingDate:February2018

  12. Group LivingTransitional Support • Aim: Provide accommodation and support to young people leaving care andprovideapathwaytostable communityhousing • BroadModel/Concepts: • Provide supported accommodation to young people leaving the care of the CEO (age 15-18), including young people exiting Departmental residential care • Provideproactivetransitionsupportandapathwaytostableandsustainable housingforyoungpeopleleavingcare,beyondsupportedaccommodation • A strong outcome focus on care leavers obtaining and sustaining stable • housing,beingengagedintraining,furthereducationor employment • ConsultandEngage:April2017–October2017. • IndicativeAdvertisingDate:February2018

  13. Transition toAdulthoodSupport • Aim:Outreachcommunitybasedsupportforyoungpeopletransitioning outofcare • BroadModel/Concepts: • Proactivecommunitybased supportforyoungpeopleeligibleforleavingcare services • Youngpeopleaged15– 25years • Strong outcome focus on care leavers obtaining and sustaining stable housing,beingengagedintraining,further educationor employment • ConsultandEngage: April2017–October 2017 • IndicativeAdvertisingDate:February 2018

  14. Earlier Intervention and Family Support Strategy KeyFeatures • Additional$21millionoverfour years • ACCOProcurementStrategy • Sharedoutcomesframework • DistrictLeadershipGroups • FSNs inmetro corridors • Intensiveand SecondaryFamily SupportServices • AboriginalIn-homeSupportService • AtRiskYouthServices • EIFSinKalgoorlie-Boulder,Kununurra • andother areas • Servicestobeprocuredfrom the communityservices sector

  15. Target group for the EarlierIntervention and Family Support Strategy

  16. EIFSS ServiceDesign 16

  17. Family SupportNetworks • Aim:Preventingchildrenentering out ofhomecarethroughthe provisionof case managementand coordinationof servicesfor familieswhoarehard toreachand accessingmultipleserviceproviders • BroadModel/Concepts: • High-riskfamilies–identifiedandreferredthroughDistrictLeadershipGroup or CPFS • Casemanagementandco-ordinationbyCSO provider • LeaderChildProtection- CPFS child protectionworkerlocatedon-site • Data andinformationsharingbetweenorganisations • Sharedoutcomemeasures • Seamlesslinkbetweenfundedserviceand CPFSDistrictIntensiveFamily Support teams • Enhancement • $3.8millionperannumto alignto metropolitancorridors: Armadale/Cannington Mirrabooka/Joondalup Consult:March–May2017 Fremantle/Rockingham Perth/Midland(new) IndicativeAdvertisingDate:July2017 17

  18. AboriginalIn-home SupportService • Aim:Provideintensivein-homesupporttoAboriginalfamilieswith complexneeds todivertthem from the caresystem. • BroadModel/Concepts: • DeliveredbyACCOtosupportculturalcompetence • Pilot programto workintensivelyinthehomewithAboriginalfamilies • ServiceModelwillbedesignedwithAboriginalcommunity • In-home,'hands-on'practicalparentingsupport • Wholeoffamilyfocus. • Sustainablehousingfocus • Four pilotmetropolitanservicesalignedwithFSN • FormalEvaluationof themodel • RestrictedTender processforACCO’s(canbeinpartnershipwithnon-ACCO) • Consultand engage: February –April2017 • IndicativeAdvertisingDate:July 2017 18

  19. Intensive and SecondaryFamily Support Services • Aim: Provide educational and skill development services to parents and families to support children to remain safely in their home and/or to supportthe transitionofchildrenback homewiththeirparents. • BroadModel/Concepts: • Coordinateandprovidepracticalparentingeducationandskillsdevelopment for parentsand/orbirth families,focusingonlivingskills, childmentalhealth, • education,safety andprotectiveskills • FamilieswillbereferredbytheDepartment • Priority to beprovidedtoAboriginalchildrenandfamilies • Providesupportforfamiliesto linktoothercommunityservicesor family • networks • Whererequired,provideassistanceto thecarer to support reunification transition Consult:April/May2017 IndicativeAdvertisingDate:July2017 19

  20. At RiskYouth services • Aim:Youth servicesarerealigned to providea casemanagementfocusto young peoplemost at riskof entering outofhomecare orthe youth justice system. • BroadModel/Concepts: • ServicesalignedtoEIFSStrategy andAboriginalYouthServicesInvestment • Reforms • Includecasemanagementof vulnerableyoungpeoplewithlinkstofamily supportservices to providea holisticfamilyfocus • High-riskfamilies–identifiedthroughDistrictLeadershipGroup • ReferralsalsofromCPFS andCSOs • EngageandConsult:March –July 2017 • IndicativeAdvertising Date:October 2017

  21. Procurement Calendar

  22. Nextstages • Engagementand consultationworkshopswilloccurwiththecommunity servicessector and key stakeholdersto refine theservicesspecificationsand developmodelsofservicedelivery • Theengagementapproachwillbedifferentfordifferentservicetypes(refer to calendarand thewebsiteregularlyfor updates) • TheStakeholderEngagementFrameworkwasdevelopedin2016withthe sector to guideongoingconsultationandengagementthroughoutthe procurementprocess • Youareinvitedto participateintheengagementanddesignphases.Aregister willbeavailableontheDepartment’swebsiteinthecomingweeks • Pleaseensureyouhaveprovidedyouremail contact detailsto receive • updates • Further questionscanbedirectedtoStrategyandReform@cpfs.wa.gov.au

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