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M&A Brand Diligence. January 2013. Presentation Topics. What is Brand Diligence?. Brand diligence is a formal process that allows an organization to assess another organization’s brand assets. It examines the risks and rewards associated with managing brand assets post M&A. . Why It Matters.
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M&A Brand Diligence January 2013
What is Brand Diligence? • Brand diligence is a formal process that allows an organization to assess another organization’s brand assets. It examines the risks and rewards associated with managing brand assets post M&A.
Why It Matters • Brands are critical strategic business assets • Higher risk for costly mistakes post M&A • Research shows that outperformers recognize brand & corporate character as an invaluable tool
A Robust Indicator • The corporate brand is the single greatest indicator of what an organization values: its culture, leadership style and how it operates and performs on a day-to-day level.
Outperformers Build Momentum • A recent study by IBM revealed that CMOs who “outperform” view having a clear corporate brand character as fundamental to their company’s success. • They recognize that what their company believes and how it subsequently behaves are as important as to what it sells. • These CMOs make it their job to make sure that management and employees exemplify and live the brand.
The Distinction Brand Diligence Due Diligence • Qualitative & quantitative • Comprehensive review of tangible and intangible assets: • Legal review • Market review • Competitive review • Brand image review • Branded organization review • Heavily quantitative • Comprehensive financial examination: • Assess costs & risks • Identify valuation opportunities • Assess management
Why Do Companies Overlook It? Answer:
The Omission Challenge • By underestimating the role of brand during M&A, an organization overlooks significant cues for success and failure. • Slower integration momentum • Heightens political jockeying • Drains organizational morale • Violates the #1 rule for maintaining brand performance – protect the customer • Increase probability for misguided decisions by executives
Benefits Facilitate Stronger Performance • Expedite the integration process • Use resources more effectively • Sharpen executive acumen • Leads to better long-term decision making • Optimize revenue goals more quickly • Decrease the overall cost, fatigue and churn associated with post-merger integration • Gain immediate foothold on brand assets • Facilitates brand and business alignment • Develop smoother brand migrations
Solution • Translate data and insight into three primary directives: Do we invest? Do we continue to maintain? Do we retire brand assets?
Philosophy There are two roles for the corporate brand to play during M&A; either as a lightening rod for organizational conflict and disruption or as bridge to synergy and high performance.
Brand Diligence Methodology: Approach • Disciplined • Practical • Iterative • Humanistic • Outside-In & Inside-Out • Holistic • Independent
Brand Diligence Methodology: Metrics (across brand attributes) (overall composite/dedicated resources) (favorability/loyaltytoward the brand) (profile/longevity)
Why Tugboat Experienced • Been operating as an independent firm since 2001. Each one of our team members is a seasoned pro in their respective field of expertise. Proven • Blue chip client base with thorny complexity. Emerson, BlackBaud, Harris, Symmetricom, Wonderlic. Value • Agile and cost effective business model Results-Driven • Heavily focused on tying brand to business performance
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