Academic Technology Center

1. Academic TechnologyCenter University of West Florida

2. Team Members • Dr. Pam Northrup • Develops and delivers online courses • Manages online programs • Conducts extensive presentations/professional development • Ph.D. Instructional Systems Design • Karen Barth • Works extensively with faculty in developing online courses • College ELA • Campus Faculty Support (13 years) • Graphics/Visual Arts Technical expertise • Completing Masters of Arts, Interdisciplinary Humanities • Vance Burgess • Develops and delivers online courses • Mentors online faculty • Mentors students online • Conducted numerous distance learning training courses • ABD Instructional Technology • John Crane • Develops and delivers online courses • Mentors online faculty • (Ret. Lt. Colonel USAF) Commander of European Air Ground Operations School • ABD Instructional Technology

3. Additional Potential Partners • When contract is signed -- • Collegis • Provide professional development services • Assist in building a single program • Marketing the program

4. Purpose The purpose of the Academic Technology Center (ATC) is to support colleges and faculty in all efforts related to designing and delivering priority distance learning programs at UWF through: • Professional Development • Course Development Services • Desire to Learn Support System • Interactive Distance Learning Studio Support System • ATC Special Initiatives • Online Campus Portal Project

5. Professional Development • Desire to Learn Training • Whole Course • Mini Sessions on testing, chatrooms, discussions, grading, etc. • Macromedia Product Training • Dreamweaver • Flash • Fireworks • Implementing Online Course Design Series • Building Your Course • Interacting Online • Managing Students Online • Distance Learning Leadership Series • Implementing Online Learning in Your Department • New Models for Delivering Courses Online • Host Collegis Workshops • Host Faculty Development for Distance Classrooms

6. Scheduled Training Sessions for Fall • Desire to Learn Training Dates: • December 5 • 1:00-4:00 ITS Classroom • December 12 • 9:00-12:00 ITS Classroom • January 2

7. Support Program Development • Implement Online Program Building Model • Work with Collegis to design Masters in Human Performance Technology (COPS) • Work with Collegis to design graduate business core (COB) • Work with CAS to develop Maritime Studies program

8. Support System for D2L • Level 1 support • Enhance online web support through d2l (tutorials, online course, etc.) • Level 2 support • Support use of ITS help desk services for 24x7 support for faculty and students • Level 3 support • ELA support in Colleges • Level 4 support • Establish an “e-team” group to provide instructional d2l support

9. Support System for Distance Classrooms • Lead efforts to move scheduling to a general classroom scheduling model • Provide all faculty training for instructors • Coordinate IDLS training with ITS for facilitators • Support for IDLS classrooms will include the ITS Help Desk

10. ATC Special Initiatives • Coordinate the remaining 2003 Summer Laptop Program • Coordinate a new Online Teaching Faculty Mentoring Program • Host monthly e-Learning Jam Sessions to provide updates on all DL initiatives • Host TGIF Workdays for all faculty each Friday in the ATC • Host Divine Design Showcases of faculty-developed courses (to be available as examples on d2l) • Plan 2004 Summer Initiative

11. Current students Student Support Services Updates Advising Program Information Library Bookstore Prospective students UWF DL Marketing Program Information Contacts for Advising Admissions Etc. Visitors/Alumni News Continuing Education Faculty Professional Development Updates to d2l Updates for distance classrooms Scheduling Library e-reserves/resources Advising resources DL Resources Online Campus Portal Project Establish a single point of contact for distance learning at UWF

12. How to get in touch with us • Website: http://uwf.edu/atc • Location: Bldg 77/138 • Phone: 473-7294 • General ATC email: atc@uwf.edu • Contact Center Team • Pam Northrup (pnorthru@uwf.edu): 474-3255 • Vance Burgess (vburgess@uwf.edu): 474-3371 • Karen Barth (kbarth@uwf.edu): 474-2499 • John Crane (jcrane@uwf.edu): 473-7239 • For IDLS Classroom & Training Session Schedules • Brenda Carey (bcarey@uwf.edu): 473-7294 • For Program information/requests, Electronic Campus Contact • Sharon Cobb (scobb@uwf.edu): 474-2484

13. Center for University Teaching and Learning

14. Faculty Teaching Faculty Series Tenure/Promotion Workshops SLOs Workshops Survey Design and Implementation Individual Consultations Peer Observations Portfolio Workshops Research New Faculty Series Graduate Faculty Series Resources Faculty Support

15. Adjunct Series Graduate Teaching Assistant Training Library Information Literacy Program Chair Workshops Innovative Pedagogical Developments Administrative Portfolio Conference Partnerships Other Activities

16. Mission Development • Task Force • Faculty Survey

17. Information Technology Services

18. ITS Improvements to Support eLearning and eScholarship • ITS Role in the Initiative: • Provide necessary IT infrastructure, including classroom technology, the eLearning system, and a comprehensive university web services portal. • Provide help desk services. • Support classroom technology and computer labs. • Provide support for the research IT infrastructure.

19. Reorganization and Expansion of ITS Support Center • New Academic Infrastructure Services (AIS) Team • Classroom Technology Services • Computer Labs • Faculty Technology Support • Team will be managed by Michael White • In classroom technology, two new positions: • Classroom technology coordinator. • Classroom technology engineer. • John Reeves will become specialist in IDLS classroom technology support. • ITS will provide support for the technology in the IDLS classrooms. • Faculty support specialist position planned for future; will provide customized technology consulting for faculty.

20. Classroom Technology • UPC-IT Committee is working on developing new standards for eClassrooms. • New support model for eClassrooms will allow improved support from ITS Help Desk over the network. • Also developing life-cycle funding model for classroom technology. • UPC-IT Committee is also working on priorities for locations of new eClassrooms and upgrades of existing technology-enabled classrooms.

21. Reorganization and Expansion of ITS Support Center - continued • Expanded Helpdesk Services • Integration of call center and desktop technology support units. • Managed by Regina Davis, ITS Helpdesk Manager. • Addition of two new helpdesk analysts. • Move to 24 x 7 coverage some time in Spring 2004. • Brett Gerdeman will serve as Technology Specialist in the ITS Support Center

22. Other ITS changes related to academic technology and Phase 1 of IT plan: • Appointment of Melanie Haveard as Chief Technology Officer (CTO). • Will organize and focus efforts related to development of university-wide IT infrastructure. • Directors of Networking/Telecommunications and Systems will concentrate on operational and services improvements. • Telecommunications Services integrated into ITS effective November 1. • New Web Services collaboration between University Marketing Communications and ITS. Web portal project is underway, using the Luminis system from SCT.

23. Other elements of the initiative: • Approximately twenty significant projects currently underway, including: • Complete Desire2Learn (eLearning.uwf.edu) deployment. • Establish high-bandwidth (10 Gbps) network service on campus and externally via Florida LambdaRail. • Establish a university-wide web services portal environment. • Implement enhanced videostreaming services. • Establish wireless network service across the university by 2006. • Establish “eClassroom” capability in all university classrooms by 2006. • Establish a web-based comprehensive Guide to Information Technology at UWF (ITGuide.uwf.edu).