Trend Micro™ Message Archiver: Enabling Storage Management & e-Discovery

1. Trend Micro™ Message Archiver: Enabling Storage Management & e-Discovery Chris Taylor Global Product Marketing Manager

2. Company Overview Founded Headquarters Employees Market Revenue 2007 United States in 1988 Tokyo, Japan 3,200+ Secure Content and Threat Management US$848 million (117.58JPY=1USD) CEO | Eva Chen • Operations in more than 30 countries; 7 global R&D centers • Tokyo Stock Exchange (4704)

3. What is Email Archiving? Email Archiving: • Stand-alone application that works with the email server to archive an organization’s email • Captures and indexes all email flowing in/out of the email server for quick access • Different from backup • Backup: preserves data with snapshots to protect from disaster • Archiving: continually preserves information to make it efficient to search and access Why do customers need it? • Enables fast search of email information • Reduces email management and storage costs • Enables compliance with regulatory rules for record retention

4. Customer Pain : Growing Use & Reliance on Email • Business processes commonly use email for digital approval • Contains huge amounts of information but is difficult to search • More email use = higher costs 2 “E-mail contains as much as 80% of a company's intellectual property.” 1 • Law Technology Today, “EDD Tips for Email from the Front Line,” March 2007, Frank Chambers • Radicati “E-mail Archiving Market, 2007 - 2011.” May, 2007, Masha Khmartseva and Sara Radicati, Ph.D.

5. Customer Pain: Increasing Email Regulation and Email Search Requests • Governments increasingly regulating how long email records must be kept • Email is typically the first item requested during litigation • Severe consequences for not producing email during litigation: • Fines • Morgan Stanley $15M1 • Lost lawsuits or early settlements • City of Dallas $1.5M2 • BNA, INC., DIGITAL DISCOVERY & E-EVIDENCE, Feb 1, 2007 p32 • The Dallas Morning News, June 28, 2007, Michael Grabell,

6. Introducing Trend Micro Message Archiver • All internal and external email copied to archive as it passes through the mail server • Mail deleted from the mail server with a deletion rule or replaced with a shortcut…(Example: 90 days) • Mail can still be quickly searched and viewed without restoring from the archive • Mail is deleted from the archive after a specified time period….(Ex: 5 years) • Effortless employee experience • Consistent archiving to reduce risk Mail Server 2 XX Months 1 XX Years 3 MessageArchiver

7. DecodeRecipients Fingerprint Store Index Encrypt Compress Message Archiver How Does Message Archiver Work? EmailServer All internal & external email

8. Email Server Email Server Email Archive move Data Data reduction More Efficient Email Storage • Message Archiver reduces the amount of email data on the mail server by up to 80% • Older emails can be deleted from the Exchange server and stored in the archive • Attachments can be replaced with shortcuts in the inbox (stubbing) • Shortens Exchange server backup time Without Archiving With Archiving

9. Four User Types to Protect Privacy Unique! Privileged users: Typically HR or Legal team, can search all email within the organization. Every search is audited to prevent abuse. Data Guardian: Each search by a privileged user triggers an audit message which is emailed to a designated data guardian such as a company officer or union representative LAW HR Email Archive IT Admin user: IT staff have the ability to monitor the system, but no access to other’s email. All activity is stored in secure logs. Normal users: All employees have access to an archive of their own archived email.

10. Message Archiver Launch Plans • Public announcement & first customer shipment: March 10, 2008 • Targeting Medium Businesses • US, Canada, UK, Australia, New Zealand • Pricing: Per user pricing varies by seat count and price decreases with volume. For the 501-1000 seat level, TMMA is $33.70 per user. This price includes search and compliance capabilities and the first year of maintenance.  • Simple pricing structure includes e-Discovery, first year maintenance • 100% sold through channel

11. 3 Reasons to Buy Message Archiver Optimizes the mail system by reducing mail server data by up to 80% Increases productivitywith easy access to vast amounts of intellectual property inside the email system Protects the companyduring lawsuits or regulatory audits with built-in e-Discovery and compliance capability

12. Q&A Background material follows

13. How is Trend Micro Message Archiver Different from archiving alternatives? Simple • Easy to deploy and manage (installs in 30 minutes) • No database to license or maintain Secure Design • Proves an email is authentic with fingerprints on every message • Prevents tampering – all activity logged and audited. Data is stored encrypted. No accessible database which could provide a backdoor into the system Privacy Protected • Protects unnecessary employee search (audit sent to Data Guardian”) • Protects confidential data inside the archive (data encrypted, access limited to authorized users)

14. Advanced Search for Electronic Discovery • Full content indexing • Granular search capability to find any email • Wildcard queries in any field • Search for words close to one another (proximity) • Search out keywords with the same root (stemming) • Find words that sound similar or are misspelled (fuzzy logic) • Search results can be saved in a folder for review or exported in native format

15. Electronic Discovery Review Search results can be saved to a folder where a Privileged User can: • Add comments • Tag messages as “Ignore”, “Critical” or “Follow Up” • Track which messages have been reviewed Search results can be exported native format

16. Trend Micro Message Archiver Trend Micro in Secure Content and Threat Management Market Secure Content & Threat Management WebSecurity EmailSecurity End-PointSecurity NetworkSecurity