William "Coty" Keller, Ph.D. Email: wckeller@earthlink

1. Introduction to Leadership and Managerial Development (MGT 500), the SMACs and Managerial Abilities William "Coty" Keller, Ph.D. Email: wckeller@earthlink.net Homepage and key to course outline: http://faculty.sjcny.edu/~keller

2. Slide show outline • This course • The program • The SMAC • How it all fits together MGT 500 St Joseph's College - Dr. Coty Keller

3. Emphasis is on “Development” • You have taken the courses in L&M • You are leaders and managers • This course offers an opportunity for you to reflect and make a plan to continuously improve your L&M abilities MGT 500 St Joseph's College - Dr. Coty Keller

4. MGT 500 Course This course provides managers with an opportunity to create a plan for developing the abilities associated with superior managerial performance. It also provides an orientation to the self-directed, active learning methods of the entire program. This course explores contemporary ideas on what it takes to be an effective and ethical leader/manager. Team exercises, case studies and assessment tools provide the framework for learning. MGT 500 St Joseph's College - Dr. Coty Keller

5. Course objectives: two categories • Program wide outcomes • Course Specific outcomes MGT 500 St Joseph's College - Dr. Coty Keller

6. Graduate Management Studies Program goals: • To support growth in the functional knowledge areas, and to foster the specific abilities associated with superior managerial performance • To provide opportunities for students to develop the managerial abilities and to apply the concepts and skills from each course to work-place or industry issues • To enable students to participate as part of management teams • To involve students in the educational process as self-directed learners • To endorse ethical behavior and social responsibility as foundations of managerial practice • To promote diversity in the workplace MGT 500 St Joseph's College - Dr. Coty Keller

7. Goal and Action Management Abilities 1. Efficiency orientation 2. Planning 3. Initiative 4. Attention to detail 5. Self-control 6. Flexibility People Management Abilities 7. Empathy 8. Persuasiveness 9. Networking 10. Negotiating 11. Self-confidence 12. Group management 13. Developing others 14. Oral communication 20 Managerial Abilities MGT 500 St Joseph's College - Dr. Coty Keller

8. Analytic Reasoning Abilities 15. Systems thinking 16.Pattern recognition 17.Using technology 18.Quantitative analysis 19.Social objectivity 20.Written communication Abilities (continued) MGT 500 St Joseph's College - Dr. Coty Keller

9. Outcomes: specific objectives • Assess data from self-assessment and diagnostic instruments for the purpose of revealing abilities related to managerial effectiveness. • Understand the relationship between the abilities associated with managerial effectiveness and the functional areas of management. • Develop a methodology for applying theoretical knowledge to real-world managerial situations MGT 500 St Joseph's College - Dr. Coty Keller

10. More objectives • Become involved in the educational process as self-directed learners • Create an individualized plan to target abilities to be developed over the course of the degree • Demonstrate styles of leadership and when each is appropriate • Create an understanding of leadership as a shared vision • Foster creativity and a culture of respect among coworkers and subordinates MGT 500 St Joseph's College - Dr. Coty Keller

11. Course Project:the SMAC for MGT 500 =Managerial Abilities Development Plan • Your roadmap to “Personal Mastery” • Structure: • Discussion of Career Anchors and Life Vision • Myers-Briggs Type Indicator (MBTI) • Relevance of each managerial ability to Job, Career, and Future • Assessment of Current Abilities • Priority for Development • Plan for Development • Plan for Continuous Improvement MGT 500 St Joseph's College - Dr. Coty Keller

12. Course methods • Active learning • student centered, team based activity • real world, results oriented • Internet to share information and exchange ideas • Roles • students are primary contributors, responsible for learning • “teacher” as integrator, organizer, moderator, available 24 hours/day MGT 500 St Joseph's College - Dr. Coty Keller

13. Students’ role Learning Preparation, attendance & collaboration Communicate with Internet Ask if you don’t get it Notify in advance of problems meeting requirements Instructor’s role Organize meaningful curricula Integrate & synthesize concepts Schedule and scorekeeping Be available 24/7 Provide useful feedback Journey from teaching to learning MGT 500 St Joseph's College - Dr. Coty Keller

14. Grade Philosophy • The attainment of a high grade is not one of the objectives of the course. However, if you learn, you will likely wind up with a good grade as well. • To achieve good grades, you need to: apply concepts, collaborate with teammates, follow instructions, think critically and communicate your sound thinking in a clear, logical way. MGT 500 St Joseph's College - Dr. Coty Keller

15. Teamwork = One third ExamOne third Project (Managerial Development plan/SMAC) One third 75% of teamwork score = management team's performance on class activities. 25% peer evaluation Final = open book, short answers Grades come from application of concepts to real world MGT 500 St Joseph's College - Dr. Coty Keller

16. Course outline -roadmap • How to get there: link from Keller’s homepage (http://faculty.sjcny.edu/~keller) • Course roadmap • Please do not waste paper copying it – see excerpts handout • Consult it often • We will practice navigating the course outline later MGT 500 St Joseph's College - Dr. Coty Keller

17. MGT 500 St Joseph's College - Dr. Coty Keller

18. Instruments • MBTI • Career anchor • Self & external assessments • Leadership style profile • Etc (see the SMAC rubric/template for more details) MGT 500 St Joseph's College - Dr. Coty Keller

19. MGT 500 – In Sum • Foundation course for Masters Programs • Outcome- plan for your development • Targets managerial abilities to work in in rest of program, and in life MGT 500 St Joseph's College - Dr. Coty Keller

20. What is a SMAC? • Apply course concepts to a workplace issue • Develop one or more managerial abilities • Demonstrate ethical behavior and social responsibility It is an opportunity for you to: MGT 500 St Joseph's College - Dr. Coty Keller

21. Two kinds of SMACs • SMAC for MGT 500 is a special breed • An exception to the rules • Instead of a regular SMAC, students develop individualized development plans SMACs for all other courses share common rules MGT 500 St Joseph's College - Dr. Coty Keller

22. SMAC for MGT 500 • Special format • Details are in the MGT 500 course outline • Instructor will give you a Word template MGT 500 St Joseph's College - Dr. Coty Keller

23. MGT 500 SMAC format – Eight Sections between Intro and Conclusion • Discussion of Career Anchors and Life Vision • MBTI • Relevance of each managerial ability to Job, Career, and Future • Assessment of Current Abilities • Priority for Development • Plan for Development • Plan for Continuous Improvement MGT 500 St Joseph's College - Dr. Coty Keller

24. Regular (non-MGT 500)SMACs = Self-directed Learning • The SMAC is your project • Be creative • Strive to produce an effective plan for your workplace • Instructors will provide advice, but you are the “director” MGT 500 St Joseph's College - Dr. Coty Keller

25. Team SMACs • Program requires at least 2 team SMACs • Students choose teammates • Instructor approves team size and determines SMAC length MGT 500 St Joseph's College - Dr. Coty Keller

26. SMAC Learning Contract(the Proposal) • Problem you intend to tackle • Course concepts & tools which you intend to apply • Managerial abilities which you plan to develop Identifies: MGT 500 St Joseph's College - Dr. Coty Keller

27. SMAC Written Report • 8 – 12 pages (exclusive of cover page and appendices) • Use MLA or APA format to document research • Include learning contract and self-assessment of abilities addressed • See SMAC guideline in course outline for more details MGT 500 St Joseph's College - Dr. Coty Keller

28. SMAC Grading • One-third of each course grade • Course outlines contain grading criteria. For example in Keller’s courses: • Creativity • How well you apply course concepts • Whether your report reflects what is going on in the real world • The clarity and credibility of your report. • How well you follow the prescribed framework • Penalties for late SMACs MGT 500 St Joseph's College - Dr. Coty Keller

29. Need help ? • Consult the SMAC section of your Student Information Handbook and the course outline • Refer to SMACs on reserve in the library and linked from the course outline • Discuss questions and problems with your instructor MGT 500 St Joseph's College - Dr. Coty Keller

30. Student Feedback • SMACs help put knowledge to use • SMACs bring learning to the workplace • My organization asked me to continue my research • I was asked to present my SMAC findings to other hospital departments • My organization implemented my project plan MGT 500 St Joseph's College - Dr. Coty Keller

31. SMAC Kudos • I received additional quality management assignments • I increased sales and earned a large bonus • I saved my firm over $100,000 annually • Promotions and raises! • I won a company award and received stock • I received recognition for my project MGT 500 St Joseph's College - Dr. Coty Keller

32. It all fits togetherHas to do withDevelopment • MGT 500 – create plan for (among other things) developing managerial abilities • SMACs (in other other than MGT 500) offer opportunities to develop abilities you targeted in MGT 500 SMAC • Capstone Course (MGT 690) reports progress developing managerial abilities • System of continuous improvement: take-away from the program MGT 500 St Joseph's College - Dr. Coty Keller