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A large percentage of users nowadays access websites and web applications on their smartphones, tablets, and phablets. Likewise, users spend more time in mobile apps than mobile web. Hence, each web application must deliver immersive user experience like mobile apps to keep the users engaged. To make a web application deliver immersive user experience the developers have to focus on its accessibility, functionality, performance, usability, and security.
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• A large percentage of users nowadays access websites and web applications on their smartphones, tablets, and phablets. Likewise, users spend more time in mobile apps than mobile web. • Hence, each web application must deliver immersive user experience like mobile apps to keep the users engaged. To make a web application deliver immersive user experience the developers have to focus on its accessibility, functionality, performance, usability, and security.
• They further needs to perform a variety of tests to assess the web application’s user experience across various devices, platforms, browsers, and networks. They also need to evaluate the web application from the perspective of real users and in real user conditions. • As a black box software testing technique, usability testing helps QA professionals to check if the end users can learn and use the web application without putting extra time and effort.
• The usability testing results help the developers to decide if the web application is user friendly or not. The QA professionals assess the user- friendliness of the website based on key parameters like flow, layout, navigation, speed and content. • They further compare the web application with similar websites based on these key parameters. Hence, an enterprise must perform usability testing to check if the features of the web application are easy to learn and easy to use. There are also a number of reasons why usability testing of web application must be an integral part of the software development lifecycle.