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Nowadays, each mobile app must deliver optimal user experience to remain popular over a longer period of time. While developing a new mobile app, developers focus on its accessibility, functionality, performance, usability, and security to enhance its user experience. But several surveys have highlighted that most users nowadays abandon mobile apps after one time use. Hence, it becomes essential for mobile app developers to monitor the app’s performance and evaluate its user experience consistently.
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IMPORTANCE OF USER FEEDBACK COLLECTION FOR MOBILE APP DEVELOPERS
Nowadays, each mobile app must deliver optimal user experience to remain popular over a longer period of time. While developing a new mobile app, developers focus on its accessibility, functionality, performance, usability, and security to enhance its user experience.
But several surveys have highlighted that most users nowadays abandon mobile apps after one time use. Hence, it becomes essential for ?????? ??? ?????????? ?? ??????? ??? ???’? performance and evaluate its user experience consistently.
The developers further need to collect user feedback and capitalize the user feedback to retain users and promote user loyalty. The user feedback helps developers to understand and evaluate the mobile app from the perspective of real users. Also, they can easily make changes to the app according to the requirements of end users.
A developer can easily collect user feedback by setting up a feedback collector in the mobile app. Additionally, he can use robust in-app communication tool to gather user feedback consistently. But the developers must collect user ???????? ????????y ?? ???????? ??? ???’? ?????????y and profitability in the long run.
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