Accelerating Oracle E-Business Suite Implementations Fred J. Walker, Director Oracle NAC Mid-Market Consulting Sales

1. NorCal Training DayJanuary 17, 2008 Accelerating Oracle E-Business Suite ImplementationsFred J. Walker, Director Oracle NAC Mid-Market Consulting Sales

2. Agenda • Mid-Market Customers Today Want… • Keys to Accelerated Implementations • Key Risks for Accelerated Implementations • Accelerator Implementation Best Practices • Customer References • Questions & Answers

3. Mid-Market Customers Today Want… Business value derived via: • pre-integrated solutions, • based on industry leading practices, • using standard application functionality, • that can be predictably implemented quickly and reliably with less risk, • easily scalable as the enterprise grows, and • provided at an affordable price.

4. Accelerate Implementation Types Complex (Mixed-mode mfg., Multi-site) Accelerated Implementation with Significant Customization and Additional Functionality Accelerated Implementation with Limited Customization and Additional Functionality BusinessComplexity Sweet Spot Fixed Scope Fixed Price Accelerator Offerings Simple (Single site, Std. processes) Pre-Defined ScopeCustomized Software Configuration

5. Keys to Accelerated Implementations • 80% Solutioning (Pareto’s Principle) • Expectation management • Executive Management support and direction • Effective Project Management with clearly defined standards and procedures • Quality Management • Experienced, trained, and knowledgeable resources • Dedicated project team with decision making authority

6. Keys to Accelerated Implementations • Clear understanding of scope • Client team member’s ownership of the solution • Activity responsibility • Comprehensive implementation method • Accelerated toolkit (i.e., instance builder, reuse, and pre-seeded work products) • Solution Factories • Hosting providers

7. Key Risks for Accelerated Implementations

8. Key Risks for Accelerated Implementations

9. <Insert Picture Here> Accelerated Implementation Best Practices

10. Best Practices in Managing Accelerated Program Office - Focused on the Business Accelerators - Identifying and Developing Key Solution Areas based on Customer needs - Widespread Adoption of Accelerator Approach – Awareness and Readiness High - Enhancing and Aligning Delivery Methods and Processes - Augmenting Quality Management Processes during Project Execution - Aligning and Leveraging Program Assets for ALL Projects

11. Business Accelerator Instance Configuration • A tool that is designed to simplify the business flow based application configuration • Questionnaire driven and logically organized • Includes several assets including flow diagrams and videos Configuration Tool • Solution design is based on best business practices and data definition conventions • Provides flexibility to accommodate business needs • Leverages technology enabled business transaction features (e.g. iReceivables, iSuppliers, etc.) • Supports “walk before you run” approach with solution design Best Bus. Practices • Well defined framework for scope definition – reduces business process design time • Enables reaching transaction testing stage quickly • Pre-assembled tech stack – reduced risk and increases quality • High potential for lower cost implementation Key Benefits

12. Business AcceleratorsNext Generation Implementation • Leverage methods and tools for rapid, predictable implementations • Automatically configures instances using business flows defining leading industry practices • Optimized for ease of use with self-service education • Goal is a rapidly configured baseline • Transaction testing can begin in less time • Highly structured, prescribed method minimizes impact due to varying implementation skills

13. Definition Elaboration Build Transition Production Determine Exception Dispositions Determine Exception Dispositions Project Planning Update Flows Update Flows Update Procedures Update Procedures Conduct CRP 1.2 (Mapping) Prepare Production Environment Update Setups Update Setups Update Test Script Update Test Script Prepare CRP 3.0 Environment Prepare CRP 2.0 Environment Identify Exceptions Conduct CRP 3.0 Conduct CRP 2.0 Convert and Verify Data Identify Exceptions Identify Exceptions Conduct Business Architecture Workshops Perform Acceptance Test Perform Systems Integration Test Maintain System Design Extensions Prepare Custom Test Scripts Create and Test Custom Extensions Propose Future Direction Begin Production AIM for Business Flows Implementation Approach Process Design, Build and Test • Enterprise • Design • Workshop • Iterative • Early Hands-On • Deliverables Based • Proven • Simple • Complete

14. AIM for Business Flows with Accelerators Questionnaire Questionnaire CRP1 CRP2 Workshop Only If Needed EU Training CRP3 SIT UAT Prod Go Live ! Prod Cutover

15. Oracle’s Project Management Method (PJM) • Standard global method for managing projects • Includes • Method guidance at the Phase, Activity, Process and Task level • Templates • Example workplan • Program Management guidance • Aligned with the Project Management • Institute Body of Knowledge (PMI BOK) • PJM is used in conjunction with AIM for Business Flows (ABF) • PJM is applicable for managing all types of Oracle engagements • Scales from small to very large engagements

16. Project Management Project Dashboard Standard Operating Procedures Graphical Representation of Vital Project Metrics Overall Project Status

17. Quality Management Framework Quality Management Services TOOLS & METHODS Technical Quality Assurance Quality Control Review PM SOP Delivery Assurance Review Project Startup Services Production Readiness Review Project Management Services TRAINING

18. Integrated Approach for all Projects Sales Delivery Measurement Bid Review STG DLR TQA PRR AIM for Business Flows iProjects Collaboration Space PJR Project Resourcing Planning & Estimating Oracle Methods & Solutions KM Oracle Project Accounting

19. Offshore AccelerationMaximizing “Optimum Shore” Approach to Increase Speed, Mitigate Risks and Deliver Service Excellence Start-up Outline Macro Design Micro Design Build Deploy Close 1. Implementations (apps and core tech) Close Solution Startup Sol’n Outline Macro Design Micro Design Build Deploy 2. Upgrades Close Engage’mt Launch Customization/Interface retrofit & Validation Upgrade Assess Architecture Update & CRP Upgrade Deploy 3. Extended Services Build/Enhance Startup/ Transition Run, Maintain, Problem Resolution Run Close Solution Startup Sol’n Outline Macro Design Micro Design & Build Cycle 4. Development – Rapid Custom / highly responsive Deploy Close Remote GSD Center “Tier 3” Customer Site “Tier 1” Local GSD Center “Tier 2”

20. What is Possible? Oracle Business Accelerators (OBAs) for Oracle E-Business Suite • Accounting to Financial Reports • 1 Flow Family, 9 business flows, and standard functionality for 8 Oracle E-Business Suite Applications • $146,000 when delivered through an Application Solution Center • As low as $85,000 when leveraging Oracle's Global Services Delivery • Financials, Discrete Manufacturing and Order Management • 5 Flow Families, 27 business Flows, and standard functionality for 13 Oracle E-Business Suite Applications • $489,000 when delivered through an Application Solution Center • As low as $250,000 when leveraging Oracle's Global Services Delivery

21. <Insert Picture Here> Customer References

22. Identix Partners with Oracle Consulting to Enable Success utilizing an OBA Solution • PROJECT HIGHLIGHTS • Replaced 12 legacy systems with a Single Oracle footprint and platform. • Designed a Process using Oracle Business Accelerator questionnaire to prioritize key configuration elements. • Enabled a way to simplify and control project scope and creep. • Change management focused on basic functionality. • User Adoption built upon utilizing best business practices reducing reengineering. • Enabled “hands on” approach for product and process training. • COMPANY OVERVIEW • Provider of solutions and services that protect and secure personal identities and assets. Together, our portfolio of companies - Viisage, Identix, Integrated Biometric Technology, SecuriMetrics, Iridian, SpecTal, ComnetiX, McClendon and Advanced Concepts, Inc. - deliver the full range of offerings required for solving the problems associated with managing human identity. Our offerings form the cornerstone for building convenient and secure identification (ID) solutions.  They are built on a 20-year history of trust and reliability established by serving the identity needs of federal governments, civil agencies and commercial businesses. • CHALLENGES/OPPORTUNITIES • Update legacy systems to a single footprint and platform. • ORACLE SOLUTIONS - Identix implemented Financials, Purchasing, Order Management, Inventory and Discrete Manufacturing using the OBA General Edition. - Utilized Global Services Delivery for database conversions and extensions. • RESULTS INCLUDED • Simplified the IT administration requirements and overhead.. • Enabled GAAP and SOX compliance • Enabled internal auditability for business processes and operations. • Developed a robust scalable business solution. • Utilizing GSD saved ~ 300K.

23. <Insert Picture Here> Jonathan Dove CIO, Dietrich Industries a subsidiary of Worthington Industries “While working on Accounting to Financial Reporting, Procure to Pay, and People to Paycheck, your team exceeded expectations by laboring many long hours and making personal contributions that allowed Worthington Industries to meet its project goals. Specifically, your team’s flexibility that allowed personnel to work varying shifts to accommodate US working hours provided a valuable solution for resolving issues…in a timely manner. It also clearly demonstrated your company’s commitment to “do whatever it takes” to assist Worthington Industries in meeting challenging deadlines…”

24. Q & Q U E S T I O N S A N S W E R S <Insert Picture Here> A