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The Coaching Edge at Celestica: Unleashing Leadership Development Excellence

The internally developed leadership development program "Coaching Excellence" at Celestica, led by CEO Craig Mulhauser, has trained over 2000 leaders in 18 countries and 7 languages, resulting in a cultural shift and significant improvements in various metrics. Impactful qualitative feedback highlights increased confidence, empowerment, and innovation among participants.

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The Coaching Edge at Celestica: Unleashing Leadership Development Excellence

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  1. Organization Champion Craig Mulhauser, CEO

  2. The Short Story What is unique • Internally developed leadership development program - “Coaching Excellence” • Over 2000 leaders trained in 18 countries and 7 languages in less than 15 months – 98% of all leaders at management level and above What was the impact • A cultural shift to drive breakthrough results • Significant improvements in operating margin, return on invested capital, quality, cycle time and customer satisfaction • 92% of post training survey respondents are actively coaching • 2008 Employee Opinion Survey results indicate a 75% favourable response to - “The coaching I receive from my manager is helpful in improving my performance.” With 89% favourable amongst most engaged employees. • Qualitative feedback: increased confidence, improved execution, empowerment, speed of learning, less stressful, winning spirit, team cohesion, insight, innovation

  3. Impact of Coaching

  4. Key Goals Addressed • Achieve breakthrough results and truly differentiate Celestica in the Industry by unleashing the capabilities of our people • Empower our people to better respond to ever changing customer demands • Provide leaders with a tool set to drive employee engagement, personal development and performance • Enable leaders to experience the power of coaching and continue the shift toward a collaborative style of leadership

  5. Coaching Professionals Loretta White • 15 year career in HR Leadership – 8 of those with Celestica! • Adler Certified Professional Coach, Masters in Industrial Relations and Human Resources, Bachelor of Science Honours Degree - Psychology • Active Member of the International Coaching Federation, Strategic Capability Network and HRPAO • Principal of The Coaching Edge

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