ITM 6 nyheder og fremtid

1. ITM 6 nyheder og fremtid Jan Hansen, jaha@dk.ibm.com

2. ITM 6 nyheder/highlights • Fixpack 3 er lige kommet. Den har dels nye funktioner og dels fejlrettelser: • TEP server support på AIX5.3 • Warehouse proxy support på AIX 5.3 • Nye smarte views i TEP (topology og TMS infrastructure) samt Dynamic workspace linking • Support for CMDB (Discovery Library Adapter) • Support for VMware (både som ITM infrastruktur samt agent)

3. FP3 Released in August • Enhanced Scalability - support for 10000 agents in a single hub, 1000+ in a remote • Additions to platform support matrix • TEPS / Warehouse Proxy Agent on AIX (completes the AIX stack) • Added Managed System List command line interfaces (CLI) to support additional automation in the environment • Linux TEPS to Oracle Warehouse support • Support of Oracle Warehouse on platforms other than Solaris (AIX, Linux, Windows) • Enhanced Security • Count invalid login attempts and allow for lockout if number of invalid logins is exceeded • Remove open permission (777) from directory structure

4. More FP3 Enhancements • Event Assistant enriches the event management capabilities of the TEP by allowing operators to enhance situation events such as: • A note history can be kept to follow debug steps or issues uncovered • An owner can be assigned to an event to track resolution • Attachments such as screenshots or logs can be added to assist in debug • Dynamic Workspace Linking (DWL) • DWL allows for easy creation of connecting unique workspaces with updates to the link editor • Dynamic Linking from a TEC Event allows for rapid drilldown to problem source in-context and ability to take corrective action • Import/Export Workspaces and Views for simple migration from test to production environments • 100+ APAR fixes

5. 100+ OPAL Solutions Delivered Since February ’06! OPAL (http://catalog.lotus.com/wps/portal/tm) allows us to deliver functionality to you immediately! Get an RSS feed and watch for new solutions such as: • Scheduler / Maintenance Mode – Schedule situations on/off and define maintenance window times. • Web Services-based reporting – Allows for scheduled reports and the ability to generate reports outside of the TEP and in html. • ITM Self-Monitoring – Long awaited ability to self-monitor the ITM infrastructure for health, performance and availability. • LPAR monitoring via HMC – Allows in-depth monitoring of your AIX LPARs • Netware, Tandem, cluster, network and dozens of other customized monitors • Multiple whitepapers including monitoring in a clustered environment, hints/tips on DM migration, running ITM servers in a clustered environment and many others.

6. All ITM 6.1 Best Practices UA Solutions • HACMP (Cluster) • HP (Servers/Storage) • HPOV Operations • Hyperformix Capacity Planning • ITM 6.1 Self Monitoring • IBM (Various Apps) • IBM Blade Center • IBM Director (Windows) • IBM HTTP Server • IIS and Web Services Monitoring • ITM Self Monitoring (MOSWOS) • Informix • Intercope • Java – Log4j 1.2.6 • LPAR Monitoring via HMC • McData • Microsoft Identify Integration Server • Microsoft Live Communication Server • Microsoft Message Queue • AKARA • Apache • APC UPS • Bay Networks • Blackberry • Brocade • Cisco • Citrix Monitoring Enhancement • Compaq • Computer Network Technology • Comtek/VMS • Cybermation • Data Power Appliance • DB2 Query Patroller • DB2 Health Monitor • DB2 Diag Log Monitor • DEC Tru64 UNIX • Digital Equipment Server • Domino • EMC • FileNet Note: Business Partner Submitted Solution

7. All ITM 6.1 Best Practices UA Solutions • Microsoft (Various Apps) • Microsoft Exchange 5.5 • Microsoft Exchange Tracking Log • Microsoft Project Server • Microsoft Terminal Services • MOM Integration • MSDTC (Distributed Transaction Coord.) • MySQL • NDG Software • Network Appliance • Netware (SNMP & API) • NetApp • Netview • Oracle • Oracle RAC • OS/400 • Perl Socket sample • Powerware XUPS • Ping Availability • RFD (Telxon) • REXX z/OS Remote Monitor • SayTech • SBB • Shiva • Siebel • Sun • Solaris Zones • Symantec • TDW self monitoring (MOSWOS) • Tivoli CDP (MOSWOS) • Tivoli Directory Server • Tivoli Storage Mgr (MOSWOS) • Tomcat • Tuxedo • UCD • Unisys • USB Disk Device Mon. • Windows Remote Mon. • WebSphere Interchange Server • Web Services Reporting Tools

8. Building Your Own Agent via the Agent Builder • Eclipse Agent Builder • Standard / Best Practice Data Sources • WMI • Windows Performance Monitor (Perfmon) • Windows Event Log • SNMP • Script • JMX • Coming Soon • CIM • WMI Reference/Association Groups • Log File • Statistical Calculations • (min, max, mean, standard dev.) • Unix / Linux variants • Best Practice Library contains many download-able samples • Agent Builder reduces the development time by 10x or more. Agents requiring 5+ hours to develop using the UA can be created in less than 30 minutes with the Agent Builder

9. DWL Example - TEC Launch in Context Event arrives for L1 operator who wants to do a drill-down. Right click on TEC event, newsub-menu available, go to ITM situation results. Launches into situation results workspace. Situation results shows current status of situation, threshold that triggered situation, expert advice for resolving the issue and a window for corrective action. By launching and understanding the problem in context, we greatly reduce round trip MTTR.

10. What’s Coming in FP4 / 6.2? • ITM v5 -> ITM v6 automated upgrade of Resource Models to Situations • User Groups – Manage users by customized groupings • LDAP Support – The user logins to the TEP and TEMS will be authenticated via LDAP or AD (if configured as LDAP) • Enhanced TEC integration by migrating the tecserver.txt file to integrate with the situation editor, greatly improving usability • Common Event Viewer to allow for the same face to all event sources • Emit CBE (Common Base Event) formatted events • Topology views of the ITM infrastructure • A graphical builder for ACT rules • Enhancing the integrated web browser • Lotus Domino monitoring using the best-of-breed Intelliwatch product • JMX based monitoring • Linux on Power5 monitoring

11. ITM 6 Roadmap VMware ESX Citrix MS Virtual Server SAP MS Cluster Manager Active Directory (update) Database agents on Linux Siebel MS .NET OS Virtualization (AIX, Solaris) ITM 5 Resource Models upgrade to ITM 6 DB2, Oracle update MS SQL Server, Exchange update SAP update Lotus Domino update VMWare update Veritas clusters Oracle RAC Netcool monitors with ITM package Lotus Domino JMX Linux on Power support OMEGAMON XE 4.1.0 Agents 2H 2007 1Q/2006 3Q/2006 1H/2007 2Q/2006 4Q/2006 Post-6.2 Granular Security Infrastructure Mgmt Enhanced auditing Self-Service Mgmt TDW Improvements Situations and Workflow Enhanced ITM v6.2 LDAP / AD Support Enh. TEC Integration 5.1 -> 6.2 upgrade Graphical ACT Builder Topology Common Event Viewer TEP Graphing Enhanced Web Browser Enhanced CBE Events ITM v6.1 #4 Embedded eWAS Take Action Enhancements Install Enhancements ITM v6.1 #2 & #3 Firewall Event Assistant Dynamic Workspace Linking WPA on Linux AIX TEPS, WPA Export Workspaces MSL CLIs ITM v6.1 #1 ITM Express ISV Enablement Core Platform Improve performance, reliability, infrastructure flexibility and scalability with every update

12. All ITM 6.1 Best Practices White Papers • Web Services Usage + Samples • Unix TEMS Backup/Restore • Multiple Threshold Best Practices • Administrator Workspaces and Views • Data Warehouse Tips and Tools • Creating a movable HUB TEMS on z/OS • Warehouse load projection/planning spreadsheet tool/paper • Universal Agent Script Data Provider tips and samples • TEC Integration with IPv6 • DB2 Tuning Guide to use with Warehouse • Service Desk Integration • Use of TSLA with ITM 6.1 • Uses of the Universal Agent (Instructions to use UA to solve real world problems – includes examples) • TEC and Micromuse Event Integration (includes integration tools such as BAROC files) • Configuration of ITM 6.1 and TEC Event Synchronization • Monitoring mySAP Business Applications and Processes with ITM 6.1 http://www.ibm.com/software/tivoli/opal/tm