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National Sai Education Retreat – Canberra Sathya Sai Education Pathways to Self-Discovery. Workshop on GENERATION GAP Facilitated by PADMA AYYAGARI Saturday 15 th Aug 2009. GENERATION GAP. Aim: “First Understanding and then Adjustment” – Sai Baba. GENERATION GAP. Aim:
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National Sai Education Retreat – CanberraSathya Sai EducationPathways to Self-Discovery Workshop on GENERATION GAP Facilitated by PADMA AYYAGARI Saturday 15th Aug 2009
GENERATION GAP Aim: • “First Understanding and then Adjustment” – Sai Baba
GENERATION GAP Aim: • “First Understanding and then Adjustment” – Sai Baba • To keep you all awake and engaged in a session straight after lunch
GENERATION GAP Objectives: • To recognize and appreciate the different generational mix, their values and attitudes.
GENERATION GAP Objectives: • To recognize and appreciate the different generational mix, their values and attitudes • To enhance the understanding of communication styles of different generations
GENERATION GAP Objectives: • To recognize and appreciate the different generational mix, their values and attitudes • To enhance the understanding of communication styles of different generations • To appreciate how communication style based on 5 Human Values leads to Adjustment which in turn leads to Unity from Community
GENERATION GAP • How many generations in the Sai Organisation?
GENERATION GAP How many generations in the Sai Organisation? • Veterans 1926 – 1945 64 - 83yrs • Boomers 1946 – 1964 45 - 63yrs • Gen x 1965 – 1981 28 - 44yrs • Gen Y 1982 – 2000 9 – 27yrs • Gen Z 2001+ 0 – 8yrs
GENERATION GAP • Total membership is 4104. • 66% of the membership is 36 and above ie., born before 1973 so most of them would be Baby Boomers & Builders
GENERATION GAP • Total membership is 4104. • 66% of the membership is 36 and above ie., born before 1973 so most of them would be Baby Boomers & Builders • 18% is above 16 & below 36 ie., born between 1973 & 1993 – Gen X & Gen Y
GENERATION GAP • Total membership is 4104. • 66% of the membership is 36 and above ie., born before 1973 so most of them would be Baby Boomers & Builders • 18% is above 16 & below 36 ie., born between 1973 & 1993 – Gen X & Gen Y • 16% of the membership is below 16 yrs ie., born after 1993 – Gen Y & Gen
GENERATION GAP • Which means we the 66% need to make an effort to understand, appreciate and nurture the 34% who would be our future. • Majority of this 34% would be Gen Y kids
GENERATION GAP • Why do we need to understand different generations?
GENERATION GAP • Why do we need to understand different generations? • Each generation has its own view of • Learning and development,
GENERATION GAP • Why do we need to understand different generations? • Each generation has its own view of • Learning and development • Work life balance,
GENERATION GAP • Why do we need to understand different generations? • Each generation has its own view of • Learning and development • Work life balance, • Sense of loyalty and
GENERATION GAP • Why do we need to understand different generations? • Each generation has its own view of • Learning and development • Work life balance, • Sense of loyalty and • Expectations of Leaders and the Organizational environment
GENERATION GAP • Discovering these will help in • Different age groups relating to one another and share ideas • Increased appreciation for the concerns and issues of each era.
GENERATION GAP Characteristics of the Generations - Veterans • Values privacy • Challenging to share inner thoughts • Believe in hard work, paying their dues before achievement is recognized • Their word is their bond • Value honesty
GENERATION GAP Characteristics of the Generations - Veterans • Formal communication • Clearly defined roles and functions • Not wasteful (having seen WWII and Great Depression) • Saving and making do • Optimistic, willing to sacrifice • Patience is a virtue
GENERATION GAP Baby Boomers (born 1946 – 1964) • Value peer competition • Strive for challenge and change • Hard work necessary to move to next level. Value hard work • Enjoy climbing ladder of success. • Job status and symbols important
GENERATION GAP Baby Boomers (born 1946 – 1964) • Body language important. Show-me generation • Work well in teams • Fight for the cause they believe in • Talk about ‘inclusive leadership’, but often do not have the required skills or believe in it • Health and personal growth are important • See their role as one of questioning, justifying and creating change
GENERATION GAP Generation X (born 1965 – 1980) • Economically aware • Can be discouraged about society • Adept, clever and resourceful • Comfortable with change
GENERATION GAP Generation X (born 1965 – 1980) • Clear about meaning of balance in life • Work to live, not live to work • Introduced diversity, thinking globally and “fun” into work place • Wants plenty of information • Value loyalty in workplace, but loyalty can also mean giving two weeks notice • Manage own time, solve own problems
GENERATION GAP Generation Y (born 1982 – 2000) • Has a firm desire to know the reason behind what is happening and what they do – hence the Y or WHY generation • Similar values to Veterans – optimistic, confident, sociable, strong morals and sense of civic duty • Most success driven – ambitious • Want to lead than follow • Extremely confident in their intellectual ability • More than half consider themselves as intellectuals
GENERATION GAP Generation Y (born 1982 – 2000) • Extremely tech savvy • Biggest risk takers • Believe risk is important for innovation • Tolerant, accepting of differences in terms of race, gender and ethnicity • Concerned about environment • Multi taskers and fast thinkers • Creative and independent thinkers • Financially smart
GENERATION GAP Generational comparison chart regarding attitudes and influences on: The Future • Boomers - Is ours • Gen Xs - Sucks! • Gen Ys - Might not happen!
GENERATION GAP School/Training • Boomers - Tell me WHAT • Gen Xs - Show me HOW • Gen Ys - WHY do I need it
GENERATION GAP Respecting elders • Boomers - Is automatic • Gen Xs - Is Polite • Gen Ys - Just because they are older? No way!
GENERATION GAP Credit/Borrowing • Boomers - Only if I have to • Gen Xs - If I really want something • Gen Ys - How much can I get
GENERATION GAP Communication • Boomers - Via Parent’s phone • Gen Xs - Via personal phone • Gen Ys - Mobile, email, social networking sites like Facebook, Twitter etc.,
GENERATION GAP Change • Boomers - Dislike • Gen Xs - Accept • Gen Ys - Demand
GENERATION GAP Technology • Boomers - Ignorant • Gen Xs - Comfortable • Gen Ys - Masters
GENERATION GAP Heroes/Role models • Boomers - Men of character • Gen Xs - Men & women of character • Gen Ys - What’s character?
GENERATION GAP Loyalty to Employer • Boomers - I could work my way to the top • Gen Xs - This could lead to the top • Gen Ys - If I can’t take Saturday off, I’ll quit
GENERATION GAP Streetwise • Boomers - Naïve • Gen Xs - Aware • Gen Ys - Experienced
GENERATION GAP Motivators • Boomers - Love Pep talks • Gen Xs - Ask for their reactions and opinions • Gen Ys - Be more of a coach, less of a boss.
GENERATION GAP Motivators: • Boomers - State objectives & desired results expected of team • Gen Xs - Give multiple tasks, but allow them to set priorities • Gen Ys - Like to know their goals & explain how they fit into the big picture
GENERATION GAP HT, IIRC, LY 5 B4 ARATHI. JTTLYK. HTH. TAFN. SYS. P
GENERATION GAP HT, IIRC, LY 5 B4 ARATHI. JTTLYK. HTH. TAFN. SYS. P • Can you decipher this message? • What was your reaction when you saw the message? • How do you respond? What would be your style of response
GENERATION GAP Hi There (HT), If Irecall correctly (IIRC), last year (LY) 5 bhajans before arathi. Just thought to let you know (JTTLYK). Hope this helps (HTH). That’s all for now (TAFN). See you soon (SYS). P
GENERATION GAP • Was the person communicating deliberately trying to make it hard for you? • Do you think he/she cares about what is being communicated? • Do you think the person is being disrespectful to you?
GENERATION GAP • Having understood the generational differences, what next?
GENERATION GAP Having understood the generational differences, what next? • Swami says – “First Understanding, then Adjustment”
GENERATION GAP Having understood the generational differences, what next? Swami says – “First Understanding, then Adjustment” • We have tried to understand • How do we adjust? • What do we adjust? • What tools have we got to adjust?
GENERATION GAP • What is Adjustment?
GENERATION GAP What is Adjustment? • Regulating
GENERATION GAP What is Adjustment? • Regulating • Balancing
GENERATION GAP What is Adjustment? • Regulating • Balancing • Adapting
GENERATION GAP What is Adjustment? • Regulating • Balancing • Adapting • Compromise