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Paper F1. Accountant in Business (AB). 1. The Business Organisation. The need for organisations. Types of organisation. The roles of organisational functions. Planning Levels. 2. Organisational structure. Different Structural Types. Centralisation/Decentralisation.
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Paper F1 Accountant in Business (AB)
Authority, responsibility and power concepts Authority is a legitimate right to give orders Responsibility is an obligation placed on a person to fulfil a task Power is an ability to exert influence. Sources can be legitimate, reward, coercive, referent or expert Delegation is a process of transferring authority to a subordinate
Teamwork A team is a formal group, it has a leader, a distinctive culture and is geared towards a final result The purpose of a team is to solve complex problems Teams provide synergy, cooperation and coordination of activities
Overview of Motivation Motivation is the internal psychological process of initiating, energising, directing and maintaining goal directed behaviour (Buchanon and Huczynski, 1997) It is the urge to achieve goals or the drive to excel Satisfaction on the other hand is about being content and not seeking new achievements
Content theories of Motivation Maslow’s hierarchy of needs – individuals have a hierarchy of personal needs that can be satisfied in a set order of priority in the workplace Herzberg two factor theory – hygiene factors deal with non-job related features e.g. working conditions, policies and procedures. Motivators are mostly non financial and will encourage people to work harder
Process Theories The Vroom expectancy model Force = Valence x Expectancy Force is the strength of a persons motivation Valence is the strength of an individual’s preference for an outcome Expectancy is the probability of success
Incentive Schemes Reward systems should attract and retain staff, encourage desirable behaviour and reflect the nature of the job Financial motivators include salary and bonus Non financial motivators include feedback, participation and autonomy
Information and Data Data is a collection of symbols, raw facts and transactions that have been recorded but not yet processed. It could be quantitative or qualitative Information is data that has been processed in such a way that it becomes meaningful Information is used for decision making at the strategic, tactical and operational levels
Computerisation Intranet Extranet Database Spreadsheet
Sources of information Internal information includes customer records, employee records, inventory and product specifications External information includes invoices, letters, statements from 3rd parties etc External information can also be obtained through marketing research, legal updates and government data
Political Factors Political environment includes: • the political system and ideology • the role of the government in the economy • the risk of political instability • foreign trade relationships Political systems operate on a global, national and local level
Economic factors Microeconomics is the study of the economic behaviour of individual consumers, firms and industries Macroeconomics considers aggregate behaviour and the study of the sum of individual economic decisions.
Factors affecting the level of business activity • consumer and business confidence in the economy • aggregate demand: AD = C + I + G + X – M • availability of capital • use of resources such as technology • government policy on spending and taxation • exchange rate movements
Trade Cycle A series of fluctuations in the rate of growth of real (inflation adjusted) GDP over its long-run trend Recession Depression Recovery Boom Government tries to smooth pattern out
Key economic terms Economic growth Inflation Unemployment Balance of payments Fiscal economic policy Monetary policy
Social Factors Population (e.g. birth rate and growth) Wealth (e.g. high disposable income) Education (e.g. skilled staff thrive in knowledge economy) Health (e.g. obesity, HIV) Cultural trends (social structure, buying patterns, values, attitudes, tastes) Affected by government policy
Technological factors Impact of technology on: • organisational structure (e.g. downsizing, outsourcing) • products (e.g. sophisticated features) • production processes (e.g. automation) • society (e.g. ecommerce, home-working)