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Lesson Six: Volunteer Management

Learn considerations in managing volunteers during floods, finding support services, matching skills, training needs, & safety measures. Identify organizations for volunteer recruitment, registration processes, service areas, and training requirements.

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Lesson Six: Volunteer Management

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  1. Lesson Six:Volunteer Management OBJECTIVE: Identify the considerations involved in managing a volunteer workforce

  2. Supporting Objectives List existing organizations that might be able to provide volunteers for flood emergencies List the considerations involved in registering and tracking volunteers Identify the services needed to support a volunteer workforce during a flood response Match volunteer skills with service areas Identify the training needs of flood response volunteers

  3. How Many Volunteers Are Needed? Hundreds, maybe thousands A good workforce is a critical resource

  4. Recruiting Volunteers • Develop guidelines • Research State regulations • Establish recruitment centers • Advertise the opportunities

  5. Where Can Volunteers Be Found? Individuals Civic Organizations Faith-based groups Schools Prisons Emergency Services

  6. How Can Volunteers Be Registered and Tracked? Legal requirements Designated clothing/tags Staging areas and buses Processing centers Team leaders

  7. What Can Volunteers Do?

  8. Types of Support Services Congregate care Communications Child care services Food service First aid Transportation Registration / tracking General administrative duties

  9. Activity: Volunteer Skills Matching

  10. What Training Do Volunteers Need?

  11. General Health and Safety Basic hygiene procedures Food handling techniques Prevention of slips and falls Proper wound care Use of safety equipment

  12. Evacuation Procedures Alarm signals Escape routes Groups of three Communications equipment

  13. Special Dangers • Manhole covers • Unstable areas

  14. Activity: Volunteer Management

  15. Lesson Summary The volunteer force can make or break the flood response Provide training for volunteers

  16. What existing organizations might be able to provide volunteers?

  17. What considerations are involved with registering and tracking volunteers?

  18. What services are needed to support a volunteer workforce?

  19. On what topics should volunteers receive training?

  20. What considerations are involved with ensuring the health and safety of volunteers?

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