Minute Taking Made Easy

1. Minute Taking Made Easy By: Rhonda Scharf, CSP Presented by: Robin Cochran, CPS/CAP

2. Don’t Let the Thought of Doing Minutes Stress You Out!

3. What Are Minutes? • Minutes are the official, written, permanent, formal record of what transpires during a meeting. • Their purpose is to provide people with: • A clear and objective summary of the meeting • To update those unable to attend • A reminder of future expected actions • To provide a rationale and historical background

4. What Should Minutes Contain? Dates Times Locations Motions/decisions Attendees/absences Guests Group name Attachments The word MINUTES has to be shown What Should Minutes Not Contain? Welcome Lunch/break details Personal issues Actual conversations The recorders input (give input only if requested) Side conversations

5. Types of Minutes FORMAL Formal minutes adhere to the strict use of Rules of Order. Large meetings are likely to be more formal than small meetings. The larger the meeting the more control is necessary to expedite the business at hand, to assure legality. Examples of Formal Meetings: Annual Membership Meetings Monthly Board Meetings Corporate Meetings State and Regional Conventions National Conferences Seminars Federal and Local Government Meetings Definition of Robert’s Rules of Order Provides common rules and procedures for deliberation and debate in order to place the whole membership on the same footing and speaking the same language.

7. Types of Minutes (continued) Modified Formal As indicated, this type of meeting conducts its business with relaxed Rules of Order. Example of Modified Formal Use of formal motions, but informal discussions

8. Types of Minutes (continued) Informal Informal meetings use few or no Rules of Order to conduct business. Examples of Informal Staff Meetings Management Meetings Committee Meetings Social/Civic Club Meetings

10. Roles of the Minute Taker Sort out the comments/suggested actions and decisions expressed at the meeting and produce an accurate summary Keep track of attendance/absence at the meeting Store the minutes and all related materials Request the chair to temporarily halt the meeting if the comments are flowing too quickly Authenticate all the records and documents associated with the meeting by having the chair add his/her signature Be familiar with the procedures used by the group A Minute Taker Must Be: Highly Organized Be a Good Listener Be Focused

11. Check List for Scheduling Meeting Discuss possible agenda items with Meeting Chair Draft a tentative agenda Reserve meeting location Send meeting notice and tentative agenda Assemble and take to meeting all necessary materials Prior to Meeting Send reminder day before Make copies of meeting materials One hour prior to meeting set room up (lights, heat, air, recorder, laptop, etc.) Prepare template for meeting minutes

13. Listening Skills • Active listening is a skill used to GET information before you GIVE your own ideas. • In work situations active listening is critical. Most of us focus on our responsibilities and actions as speakers (senders), and forget our responsibilities as listeners (receivers). We often think of listening as a passive activity. It’s hard work and active listening is the skill that keeps communication moving forward. • What Are Active Listening Responses? • Paraphrase • Reflect • Probe • Clarify • Summarize • Remember: Watch the non-verbal communication!

14. Formats for Taking Minutes Tape Recorder Pros: Provides comfort zone Easy to play back if uncertain about topics Cons: Voices hard to recognize Minutes too detailed Tapes must be archived with hard copy minutes Hand Written Pros: Hi-light key words Use colored inks (for follow-up items) Cons: Tend to write whole sentences, not use key words Lose track of conversation

15. Formats for Taking Minutes (continued) Laptop Pros: Current technology Faster use of time Abbreviate better Cons: Clicking noise distracting Key pads are hard to type on Not ergonomically correct

16. Items to be Recorded Motions and resolutions verbatim Objective summary of what is being discussed Record a comment only once Never inject your own personal opinions Never give one person’s comments more weight than another’s Be consistent with reference to the attendees ( Ms. Jane Doe verses Jane Doe)

17. Helpful Writing Shortcuts

18. The Agenda Preparing the agenda is not part of the Minute-taking process but many recorders help the chair to write and circulate them. The purpose of the agenda is to familiarize all the participants with the topics that will be discussed at the meeting. There is no correct way to set up an agenda. There are many ways an agenda can be formatted. The agenda for an informal meeting may be done as a simple numbered list of topics The agenda for a formal meeting will typically call for a more structured list of topics The Layout of the Agenda The heading of the agenda should be consistent with the heading on the minutes The word “Agenda” can be at the top or bottom of the page The agenda should be sent out before hand to allow the participants time to reflect on themeeting topics and to do research if needed Agendas should be sent out at least 3-days before the meeting (a week is preferable)

20. Organizing the Minutes Formal Minutes HeadingThe heading should be 1 inch from the top of the page. Each heading line should be centered and be typed in either capitals or in upper/lower case letters. Use the same style for all of an organizations Minutes and Agendas. The location, time and date may be placed in the heading as well. In a formal meeting the Minutes should state if the meeting is a special or a regular meeting. AttendanceYou must include the names of people attending the meeting and the people who are absent. The attendance record is necessary to show a quorum.. Guests must also be listed. Meeting chair must also be listed. Minutes of previous meetingMinutes of the previous meeting should be approved at the beginning of the meeting (this is mostly done in formal meetings). The recorder stands to read the Minutes in a formal meeting. If minutes are corrected the changes occur in the margin near the correction or amendment. ReportsThis refers to the reports received from any of the group’s members. Committee reports should be submitted in writing and dated. Copies of the report should be received in advance and attached to the agenda for members to review.

21. Organizing the Minutes (continued) 5) FinancesFinances are usually discussed under the treasurer’s report. 6) CorrespondenceLetters sent to the group are usually read by the recorder and then either filed or attached to the appendix of the Minutes. 7) Unfinished businessThis involves motions or issues raised at an earlier meeting and carried forward to the current meeting. Old business is always listed on the agenda. 8) New businessThis portion of the meeting is devoted solely to the introduction of new information. It may also include assigning tasks to members of the group and setting deadlines. 9) AdjournmentThe meeting is closed due to no further business or discussion. This is recorded in the minutes. 10) SignaturesIn the past, the phrase “respectfully submitted” was considered appropriate, now it is considered “old fashioned”, but still used by most organizations.

22. After the Meeting Draft the minutes as soon after the meeting as possible If time does not allow this, reread your notes to ensure they are detailed, so you caninterpret later Minutes need to be completed in a timely manner Minute Summary – Small Informal Meetings Full minutes are not always required Minute summaries are more useful for staff meetings where a multitude of topics are discussed The summary simply records the meeting in an abbreviated format Retaining Minutes Minutes should be maintained in hard copy form with signatures (minutes should be kept for 5 years) If you record your minutes, the tapes should be kept and dated If you use a laptop to record your minutes make sure you always have a back up disk If there are any questions or concerns about the minutes, the recorded and chair are the responsible parties

23. After the Meeting (continued) 5) After drafting the minutes, they should be distributed to the meeting attendees for review before finalizing and distribution 6) All finalized minutes should contain the signature of the recorder and meeting chair

24. Connecting Words Stage of Argument Degree of Certainly Consequence or Result Initially Certainly As a rule At the onset Surely Therefore Up to the present time Indeed As a result So far Perhaps Hence Currently Anyway Otherwise In sum Basically Apparently Lastly In any case Fortunately Finally Naturally So far this reason After all Of course Consequently In Conclusion Probably Accordingly First Doubtlessly Secondly To a degree Example Summary Indeed To summarize In fact In brief In other words In short That is On the whole To illustrate In essence For example Thus For instance Briefly

25. Connecting Words (continued) Relationship of Time Concession Defining Foremost After all This Lately Although this may be true Those Beyond Even though That Later I admit These Meanwhile naturally As soon as granted Contrasting Point At last Anyway As long as Similar Point Despite this Until Moreover Still At first Similarly While Presently In addition Then Next However In Connection With Also But Relating to Besides After all Affecting Once more Regarding Generally Pertaining to Again Noting Likewise Applying to And

26. Hope These Minute Taking Tips Have Brought A Smile to Your Face Have a Great day!!!!!!!!